Be Smart. Be Hip. Be Seen.
Creating a Meetings ManagementVoice in Corporate Strategy
An ACTE/etouches webinar
Be Smart. Be Hip. Be Seen.
Be Smart. Be Hip. Be Seen.
◦ Craig AndersonManager, Business Travel, N. AmericaABB Inc.Raleigh-Durham, NC
◦ Karen LynchGlobal Lead - Meetings & EventsJohnson Controls Inc.
Cedarburg, WI
◦ Debi ScholarPresidentThe Scholar Consulting GroupWestfield, NJ
Be Smart. Be Hip. Be Seen.
ABB: FAST FACTS
• Power and automation technologies
• $31.5 billion annual revenue
• 124,000 employees
• 45+ Staff involved with meetings
• Meetings in 5 countries (NA ops)
Be Smart. Be Hip. Be Seen.
Meetings management overview:Laying the groundworkCraig AndersonABB
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JOHNSON CONTROLS: FAST FACTS
• Technology for vehicle interiors; automotive batteries;
HVAC and control systems to optimize energy and operational
efficiencies of buildings
• $38 billion annual revenue
• 142,000 employees
• 15 core staff in meetings operations worldwide
• Meetings in 20+ countries
Be Smart. Be Hip. Be Seen.
Meetings management overview: Laying the groundwork
Karen LynchJohnson Controls
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DEBI SCHOLAR CLIENT PROJECT: FAST FACTS
• Pharmaceutical company
• $4.5 billion annual revenue
• 6,000 employees
• 12 internal staff, more outsourced involved with meetings
• Meetings in 5 countries
Be Smart. Be Hip. Be Seen.
Meetings management overview: Laying the groundwork
Debi ScholarPharmaceutical Company Project
Be Smart. Be Hip. Be Seen.
• Structure?
• Centralization?
• Reporting?
• Technology?
• Cost?
Key Objectives
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Key Challenges• Economy?
• Efficiencies?
• Procedures?
• Resources?
• Need for change?
• Other?
Be Smart. Be Hip. Be Seen.
• Who do you get involved?
• How and when?
Bringing in Top Management
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• What they want to hear
• What they don’t want to hear
Speaking Their Language
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• What functionality?
• Does it help build your case?
Role of Technology
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Unexpected Turns?
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• Bring management in early or seek adoption first?
• A mandate needed?
Top Down or Bottom Up
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What Would You Change?
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Next Steps
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Be Smart. Be Hip. Be Seen.
Thank You
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