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ETHICS OF SOUTH AFRICAN TRAINERS
www.saptaonline.org
CHARLES COTTER Ph.D candidate, MBA, B.A (Hons), B.A
KYALAMI ESTATES
10 JUNE 2017
www.slideshare.net/CharlesCotter
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WORKSHOP OVERVIEW
• Characteristics of a Profession
• Definition of ethics
• Diagnosis: The ethics barometer of S.A trainers
• Identifying the characteristics of ethical trainers
ETHICAL and MVP trainers
• Types of trainers and relating ethics to these types
• Trainer maturity
• Applying ethics as a trainer
The four (4) responsibilities of a L&D professional
• Overview of the SAPTA Code of Ethics
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DEFINING A PROFESSIONAL
“You don’t just become a professional just by calling yourself one. You have to behave like one - a trusted
consultant, not an order taker.”
(Clive Shepherd, 2016)
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8 CHARACTERISTICS OF A PROFESSION
• #1: Specialized knowledge, skills and training
• #2: Accreditation of competence and association/membership toregulatory body
• #3: Provision of essential/value-adding service
• #4: Universally accepted body of knowledge
• #5: Maintains highest levels of work quality and performance standards
• #6: Continuous professional development (CPD)
• #7: Sense of duty (servanthood)
• #8: Code of Conduct/Ethics
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DEFINITION OF ETHICS
• Ethics is a branch of philosophy which seeks to address issuesrelated to concepts of right and wrong. It is sometimesreferred to as moral philosophy, including applied ethics e.g.business ethics
• Moral principles or values that govern and regulate aperson's behaviour or the conducting of an activity.
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MISSION #1: ELEVATE TRAINING TO A FULLY-FLEDGED, LEGITIMATE AND REPUTABLE PROFESSION
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DIAGNOSIS: ETHICAL BAROMETER SCORE OF S.A TRAINERS
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DIAGNOSIS: ETHICAL BAROMETER SCORE OF S.A TRAINERS (LEARNING ACTIVITY)
• From your experience, observation and various business engagements,rate and jot down the general average (%) of the ethics of S.A trainers.
• https://www.surveymonkey.com/r/5B7XLPD
• From your experience, observation and various business engagements,rate and jot down the general average (%) of the ethics of the S.A trainingindustry.
• How does the ethical average of S.A trainers compare with otherprofessions e.g. legal, medical, engineering, accounting and IT etc.
• Identify and jot down the top 6 behaviour, conduct, practices and/ordecisions where S.A trainers tend to be most unethical (ethical gaps).
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DIAGNOSIS: ETHICAL BAROMETER SCORE OF S.A TRAINERS
• https://www.surveymonkey.com/r/5B7XLPD
• SAPTA mini survey: N= 39
• 360% assessment
• x20 Questions
• Range – 39% to 85%
• Average: 57%
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AVERAGE SCORE – 57% (NO. OF RESPONDENTS)
0
2
4
6
8
10
12
14
16
18
0-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%
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TOP 6 MOST UNETHICAL PRACTICES BY S.A TRAINERS (ETHICAL GAPS)
• #1: S.A trainers sometimes discredit the training profession by associating with unscrupulous business owners – 47%
• #2: S.A trainers sometimes violate copyright and intellectual property rules and are guilty of plagiarism – 48%
• #3: S.A trainers are sometimes guilty of misconduct – 51%
• #4: S.A trainers avoid accepting accountability for their actions – 51%
• #5: S.A trainers sometimes violate the organizational code of conduct – 52%
• #6: S.A trainers' actions do not comply with regulatory standards and training legislation – 53%
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#1: S.A trainers sometimes discredit the training profession by associating with unscrupulous business owners
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#2: S.A trainers sometimes violate copyright and intellectual property rules and are guilty of plagiarism
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#3: S.A trainers are sometimes guilty of misconduct
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#4: S.A trainers avoid accepting accountability for their actions
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MISSION #2: CREATE A CULTURE OF E-T-H-I-C-A-L S.A TRAINERS
• Exemplary
• Transparency
• Honesty
• Integrity
• Consistency
• Accountability
• Legitimacy
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MISSION #2: CREATE A CULTURE OF M-V-P S.A TRAINERS
• Morals
• Values
• Principles
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MISSION #2: ALL H-A-I-L THE S.A TRAINER
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TYPES OF TRAINERS
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EVALUATION OF ETHICS OF THE 4 DIFFERENT TYPES OF TRAINERS (LEARNING ACTIVITY)
• Critically evaluate the 4 different types of trainers in terms of their ethics.
• Propose strategies to develop a culture of ethics amongst S.A trainers.
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TRIPLE H – DEVELOPING TRAINER MATURITY
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MISSION #3: DISRUPT & TRANSFORM THE S.A TRAINING INDUSTRY BY OPTIMIZING THE NUMBER OF ETHICAL , HIGH
MATURITY & PROFESSIONAL (Q4) S.A TRAINERS
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THE FOUR (4) RESPONSIBILITIES OF A L&D PROFESSIONAL
• According to Clive Shepherd (2016):
#1: Responsibility to the client.
#2: Responsibility to the learners.
#3: Responsibility to my fellow professionals (peers).
#4: Responsibility to myself.
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#1: RESPONSIBILITY TO THE CLIENT
• Helping the clients to achieve their goals foremployee performance.
• Doing the best for the client will often meansuggesting a solution other than the onerequested.
• Sometimes it will mean recommending somethingother than a learning intervention.
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#2: RESPONSIBILITY TO THE LEARNERS
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#2: RESPONSIBILITY TO THE LEARNERS
• The feature challenges those describing themselves‘professional’ to ask: ‘to what extent are you meeting theresponsibility to your learners?’
• As a learning professional, I want these learners to beinspired and grow in confidence.
• I want to help them achieve their own goals for personaldevelopment.
• I want to do them no harm, by boring them, overwhelming them, embarrassing them or peddling them untested remedies.
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#3: RESPONSIBILITY TO MY FELLOW PROFESSIONALS (PEERS)
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#3: RESPONSIBILITY TO MY FELLOW PROFESSIONALS (PEERS)
• I have a responsibility to my fellow professionals to upholdthe ethics and standards of my profession.
• Commitment to do nothing that would damage ourcollective credibility.
• I want to enhance the reputation of learning professionals astrusted consultants and skilled practitioners.
• Reposition L&D professionals as people who can be relied onto put the interests of their clients and their learners first.
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#4: RESPONSIBILITY TO MYSELF
• To make sure I am fully up-to-date with currentbest practice and evidence-based learning theory.
• That I am constantly reflecting upon and looking toimprove my skills.
• That I am conversant with the latest technologies that could enhance learning in terms of its effectiveness or efficiency.
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MISSION #4: INSTIL A SENSE OF OWNERSHIP WHERE S.A TRAINERS WILL EFFECTIVELY FULFILL THE 4 RESPONSIBILITIES OF A L&D
PROFESSIONAL
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OVERVIEW OF THE SAPTA CODE OF ETHICS
www.saptaonline.org
Purpose of the Code
Scope of the Code
Chapter 1: Ethical Identity
Chapter 2: Core values and Guiding Principles
Chapter 3: Breach of the Code
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Overview
• This Code of Ethics sets out the professional standards,norms and values as well as the guiding principles expectedby the Southern Africa Professional Trainers Association(SAPTA), as a condition of SAPTA membership.
Purpose
• The SAPTA Code of Ethics serves the purpose of promoting,governing, supporting, regulating and sanctioning (ifapplicable) members’ professional conduct, in the dailypracticing and exercising of their profession as anoccupational trainer.
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CHAPTER 1: ETHICAL IDENTITY
• Building and enhancing the reputational status and credibility of training asa bona fide profession
• Being the custodian of professional standards and practice within thetraining industry, by upholding and maintaining professional principles,competency standards and core values
• Capacitating, empowering and certifying associate members withprofessional and industry-respected credentials
• Creating, supporting and building a network of training professionals,based on a family-oriented SAPTA ethos
• The benefits and value of a Code of Ethics is that it directs and guidestraining professionals to acknowledge acceptable standards of professionalpractice and also to comply with these standards.
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CHAPTER 2: CORE VALUES AND GUIDING PRINCIPLES
• #1: Professionalism
• #2: Competence
• #3: Integrity
• #4: Family-oriented
• #5: Respect
• #6: Stewardship
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STRUCTURE OF CHAPTER 2
• Refer to pages 3-12 of the Code of Ethics:
Definition (of each core value)
Motive (of each core value)
Guiding principles (that all SAPTA members need to comply with)
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CORE VALUE - #3: INTEGRITY
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CORE VALUE - #3: INTEGRITY
• Training professionals should be committed to the followingexemplary ethical conduct and character:
HonestyTruthfulness
TrustworthinessObjectivity
Fairness (of judgment and decisions)Consistency (of action and decisions)
Morality (principle-centred)Transparency (and Accountability)
DignityReliability
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CORE VALUE - #6: STEWARDSHIP
• This oversight role will ensure that professional trainersdemonstrate an obligation to the following:
Duty to the Profession
Duty to Society
Duty to the Client
Duty to the Learner
Duty to fellow Professionals
Duty to the Professional Trainers Body of Competence (PTBOC)
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"Diligently serve the S.A training industry and the S.A training industry will
diligently serve you." (Charles Cotter, 26 May 2017)
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CHAPTER 3: BREACH OF THE CODE
• Any breach of the Code of Ethics will be considered under SAPTA’sDisciplinary Procedure.
• SAPTA members should also ensure that they notify SAPTA of anysignificant violation of this Code by another SAPTA member toensure that the necessary corrective/remedial action may betaken.
• Guided by the SAPTA Disciplinary Code and Procedure, The SAPTAEthics Committee will decide on the following:
Whether a SAPTA member has indeed breached the SAPTA Code ofEthics
The severity/gravity of non-complianceThe appropriate disciplinary sanction or remedial action
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MISSION #5: FACILITATE BUY IN FOR, THE ADOPTION, IMPLEMENTATION AND ENFORCEMENT OF THE SAPTA CODE
OF ETHICS
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CONCLUSION
• Key points
• Summary
• Questions
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MISSION I’M POSSIBLE 5
• MISSION #1: ELEVATE TRAINING TO A FULLY-FLEDGED, LEGITIMATE ANDREPUTABLE PROFESSION
• MISSION #2: CREATE A CULTURE OFE-T-H-I-C-A-L, M-V-P AND/OR HAIL S.A TRAINERS
• MISSION #3: DISRUPT & TRANSFORM THE S.A TRAINING INDUSTRY BYOPTIMIZING THE NUMBER OF ETHICAL, HIGH MATURITY & PROFESSIONAL(Q4) S.A TRAINERS
• MISSION #4: INSTIL A SENSE OF OWNERSHIP WHERE S.A TRAINERS WILLEFFECTIVELY FULFILL THE 4 RESPONSIBILITIES OF A L&D PROFESSIONAL
• MISSION #5: FACILITATE BUY IN FOR, THE ADOPTION, IMPLEMENTATIONAND ENFORCEMENT OF THE SAPTA CODE OF ETHICS
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“AS LEARNING AND DEVELOPMENT PROFESSIONALS, LET'S LIBERATE THE
LEARNING LIKE TRUE REVOLUTIONARIES." (Charles Cotter, 7 June 2017)
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CONTACT DETAILS
• Charles Cotter
• (+27) 84 562 9446
• Twitter: @Charles_Cotter
• http://www.slideshare.net/CharlesCotter