Enhancing Supervisor Enhancing Supervisor Effectiveness in SafetyEffectiveness in Safety
The Supervisor as a LeaderThe Supervisor as a Leader
Commands respectCommands respect Respects othersRespects others Communicates Communicates
clearlyclearly Has good listening Has good listening
skillsskills Gives good feedbackGives good feedback Always follows upAlways follows up Trains effectivelyTrains effectively
Effective SupervisorsEffective Supervisors
Understand ResponsibilitiesUnderstand ResponsibilitiesEmployee TrainingEmployee TrainingSelf Inspections and Corrective Self Inspections and Corrective
ActionActionAccident InvestigationsAccident InvestigationsTotal Employee InvolvementTotal Employee Involvement
ResponsibilitiesResponsibilities
As supervisors, you have As supervisors, you have many safety responsibilitiesmany safety responsibilities In order to convey these clearly, you In order to convey these clearly, you
must first understand them yourself must first understand them yourself and be consistentand be consistentReview all company policies and Review all company policies and
proceduresproceduresSet a good example in the workplace; Set a good example in the workplace;
always follow the rules- actions speak always follow the rules- actions speak louder than wordslouder than words
Employee TrainingEmployee Training
You are responsible for each You are responsible for each employee’s safety trainingemployee’s safety trainingAll new employees should read, All new employees should read,
understand, and sign the employee understand, and sign the employee handbook, policies and procedures, handbook, policies and procedures, and safety programand safety program
Detailed safety training will be Detailed safety training will be required for employees depending on required for employees depending on their day to day job requirementstheir day to day job requirements
Employee TrainingEmployee Training
Topics may include:Topics may include: Worker Protection Worker Protection
StandardStandard Hazard CommunicationHazard Communication Emergency EvacuationEmergency Evacuation PPE (Personal Protective PPE (Personal Protective
Equipment)Equipment) DrivingDriving ForkliftForklift Lockout TagoutLockout Tagout Respiratory ProtectionRespiratory Protection Fire SafetyFire Safety Electrical SafetyElectrical Safety
Hortica has training Hortica has training available on all topics. available on all topics. We are able to assist We are able to assist you by conducting on-you by conducting on-site training or you site training or you can use videos, Power can use videos, Power Point presentations, Point presentations, and other materials and other materials we have available.we have available.
Employee TrainingEmployee Training
Organized Training is necessaryOrganized Training is necessary Stick to the step by step approachStick to the step by step approach
Explain the job proceduresExplain the job procedures Show the job proceduresShow the job procedures Employee explains it and demonstratesEmployee explains it and demonstrates Praise for what is done correctlyPraise for what is done correctly Make correctionsMake corrections Let employee explain and demonstrate againLet employee explain and demonstrate again Follow up and repeat, if necessaryFollow up and repeat, if necessary
Self InspectionsSelf Inspections
Supervisors should conduct regular Supervisors should conduct regular inspections of their work areainspections of their work area
Inspection checklists are available Inspection checklists are available from Horticafrom Hortica
Potential sources of hazardsPotential sources of hazardsUnsafe ActsUnsafe ActsUnsafe ConditionsUnsafe Conditions
Corrective ActionCorrective Action
Supervisors must assure that corrective Supervisors must assure that corrective action is taken and completed on action is taken and completed on deficiencies noted through inspectiondeficiencies noted through inspection
Follow up on all employee safety Follow up on all employee safety recommendationsrecommendations
You must report hazards that you cannot You must report hazards that you cannot correct yourself immediatelycorrect yourself immediately Post signs and be sure everyone is aware of Post signs and be sure everyone is aware of
the hazardthe hazard Be persistent in obtaining closure on Be persistent in obtaining closure on
corrective action requestscorrective action requests
Accident InvestigationAccident Investigation
Supervisors are required to Supervisors are required to investigate accidents when they investigate accidents when they occur and follow upoccur and follow up
Types of accidents to investigateTypes of accidents to investigateNear missesNear missesAccidents resulting in employee Accidents resulting in employee
injury-minor or seriousinjury-minor or seriousAccidents resulting in property or auto Accidents resulting in property or auto
damagedamage
Accident InvestigationAccident Investigation
Procedures for conducting accident Procedures for conducting accident investigation:investigation:Get to the scene quickly and safetyGet to the scene quickly and safetyCare for the injuredCare for the injuredSafeguard the sceneSafeguard the sceneInterview victims and witnessesInterview victims and witnessesExamine physical conditionsExamine physical conditionsWrite a report of findingsWrite a report of findings
Accident InvestigationAccident Investigation
Accident Investigations Reports are available Accident Investigations Reports are available from Horticafrom Hortica Record the following information:Record the following information:
What was the injured employee doing at the time of What was the injured employee doing at the time of the accident?the accident?
How did the accident occur?How did the accident occur?What environmental factors contributed?What environmental factors contributed?What behaviorist factors contributed?What behaviorist factors contributed?What corrective action can be taken?What corrective action can be taken?And most important: What corrective And most important: What corrective action has been taken to prevent recurrence?action has been taken to prevent recurrence?
Total Employee Involvement Total Employee Involvement
Supervisors should involve their Supervisors should involve their employees in their accident prevention employees in their accident prevention activitiesactivitiesEmployees can accompany you Employees can accompany you
on self inspections and accident on self inspections and accident
investigationsinvestigationsEncourage employees to report any Encourage employees to report any
hazards in the workplacehazards in the workplaceConduct regular tailgate safety meetings on Conduct regular tailgate safety meetings on
current events current events
Employee Involvement-Employee Involvement-Correcting Bad Habits Correcting Bad Habits
Reminders and Reminders and repetitionrepetition
Attack the bad Attack the bad behavior, not the behavior, not the personperson
Disciplinary action Disciplinary action may be required may be required
Employee Involvement- Employee Involvement- Reinforce Good BehaviorReinforce Good Behavior
Praising safe Praising safe behavior is behavior is effective and effective and recommendedrecommended
Catch people doing Catch people doing something rightsomething right
Set a good Set a good example yourself—example yourself—always! always!
SummarySummary Supervisors are Supervisors are
leadersleaders Leaders set good Leaders set good
examples—always be examples—always be consistentconsistent
Conduct effective and Conduct effective and thorough employee thorough employee trainingtraining
Conduct site Conduct site inspections and inspections and accident investigations accident investigations and and ALWAYSALWAYS follow up follow up with corrective actionwith corrective action
Involve all employees Involve all employees in accident preventionin accident prevention
Questions??Questions??