2013
Enhance enterprise apps ROI with Dell acceleratorsAshutosh VaidyaVice President –Applications & Global Delivery and Operations
Ramki Ramamurthy Vice President -Application Services
Session MT23
2013
Enhance enterprise apps ROI with Dell acceleratorsRamki Ramamurthy Vice President -Application ServicesSession MT23
20132013
It doesn’t matter whether your enterprise application is:
What matters is …
on the ground or in the cloud
20132013
Are you unlocking more value …
and more importantly
Are you doing it quickly ?
2013
Challenges still exist….
12
Stretched timelines
Best (?) practices
34
Managing change
Benefits not realized
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Factors that matter most
Time to market
Customer experience
Efficient enterprise
“Emerging technology implementations are becoming shorter, and require fewer
consulting and integration services” - IDC
20132013
BEST PRACTICES +SOFTWARE +SERVICES
PROCESSACCELERATORS
TECHNOLOGY ACCELERATORS
SOLUTION ACCELERATORS
Dell is breaking the tradition…
Dell Solution Accelerators
PROCESS ACCELERATORS
TECHNOLOGYACCELERATORS
SOLUTION ACCELERATORS
2013
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Dell’s deep domain experience
BACK OFF ICE• H R• F I N A N C E
MANUFACTURINGSUPPLY CHAIN MANAGEMENT
CUSTOMER REL AT IONSHIP MANAGEMENT
2013
Accelerators for manufacturing
• Connection between shop floor and operations:• Manufacturing
integration & intelligence
• Manufacturing execution
• Shop floor analytics
• Unified product structure• Software
lifecycle• Supplier
collaboration• Product data
validation engine
• Product pricing engine• Cost component
analysis• Impact analyzer
Perfect Plant Solution
Product Lifecycle
Management
Dell Product Costing • On-demand shop
floor visibility• Dynamic routing for
the shop floor• Seamless supplier
collaboration• Real-time
profitability analytics
Value delivered
$14M savings: Fast growing food products manufacturing company generated savings through plant efficiency and improved decision making
Customer success
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Accelerators for supply chain
Value Delivered
• Order fulfillment life cycle management • Intelligence for re-routing & alternate sourcing• Fraud management
• Global import/export compliance • Export license management• Trade document management
• Automated credit authorization logic• Retail CAP check capabilities• Single scan function to drive operational efficiencies, timely revenue recognition
• One-stop-shop for order status & location
• Fast, accurate and cost-efficient order fulfillment
• Automated trade compliance
• WIP tracking and control of products returned
• Improved customer credit process control
Value deliveredMulti Channel
Fulfillment
Trade Compliance
Reverse Logistics
60% improvement: Large retailer improved turnover in two years
Customer success
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Accelerators for customer relationship
Ecommerce Platform
Content Management
Sales Quota Planning • Best-in-class
shopping experience
• Rich client application across multiple devices
• Customizable role-based enterprise content management system
• Increase sales productivity and insights into optimizing revenues
Value delivered
• Online shopping experience management• Personalization and internationalization• Rich merchandizing• Social commerce and analytics
• Document translation and multi-language UI support• Document/ text/ metadata /guided navigation search • Dynamic taxonomy publications
• Quota allocation for sales and overlay sales• Real-time visibility into quota changes• Streamline parity checks and assesses quotas
Dell ProcessAccelerators
2013
PROCESS ACCELERATORS
TECHNOLOGYACCELERATORS
SOLUTION ACCELERATORS
2013
Dell’s implementation methodology
KPI
Preconfigured playback
Reconfigured playback Testing
Go live
Integrate Migrate Interact
Feedback
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Accelerated Testing Framework
Industry best practices
Test accelerator
Solution mapBusiness
processes Process flows
Reusable test repository
ERP business processes
Derive applicationtest components
Derive BPT components
Derive test scenarios
Execute test scenarios
Benefits•~ 30% test cycle time reduction • 30% reduction in test design & development costs• 20-30% reduction in maintenance test costs
** Average Data derived from 23 successfully executed projects
Dell TechnologyAccelerators
2013
PROCESS ACCELERATORS
TECHNOLOGYACCELERATORS
SOLUTION ACCELERATORS
2013
Simplified change management with STAT
Change Manageme
nt
Patch Manageme
nt
Audit & Compliance
Customer success• Replaced multiple disparate change management tools with one
• Saved 66% in change management process
2013
Seamless integration with Boomi
AtomSphere ERP
connectors
Cloud- managed
MDM solutionSaaS, PaaS,
cloud, on-premise
Customer success• Sped time-to-value by 75%
• Lowered solution TCO by 30%
• Accelerated ROI by reducing order entry time by 85%
2013
Minimized migration downtime with SharePlex
Data replication
Data integratio
n
Data migration
Customer success• Reduced SAP migration downtime by 90%
• Reduced the time-to-failover of an entire site from > 3 hours to <30 minutes
• Reduced CPU utilization up to 50% in peak hours
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Business process
monitoring
End-user monitorin
g
SLA analytics
Proactive monitoring with Foglight
Customer success• Slashed application downtime by 70%
• Ensured application uptime SLA of 99.9%
• Reduced downtime through proactive monitoring & alerting
2013
Stay connected with Dell Mobility
Dell Mobile Security
Dell Mobile Framework
Dell Mobile Management
Dell Mobile Applications
20132013
Successful rapid implementations the Dell way…
PROCESS ACCELERATORS
TECHNOLOGYACCELERATORS
SOLUTIONACCELERATORS
Results in….
Time to market
Customer experience
Efficiententerprise
Accelerated
ROI
2013
Let’s get started
EngageMeet with Dell Services subject matter experts at the Solution Showcase
SeeSchedule a post-event whiteboard session to address your specific requirements. Contact your account team for details
Experience Gain hands on experience, see demonstrations
ScheduleVisit a Dell Solution Center near you: Austin • New York City • Washington D.C. Chicago • Santa Clara • Mexico City • Sao Paolo
Visit www.Dell.com/ApplicationServices
Thank you
2013