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Wij bedanken onze partners.
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Marc SurinxCIO Terumo [email protected]@Terumo-Europe.com
E M P O W E R I N G T H E E N T E R P R I S E U S E R
I N T H E D I G I TA L E C O N O M Y
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Corporate Mission
Contributing to Society through Healthcare
We contribute to society by providing valued products and services in the healthcaremarket and by responding to the needsof patients and healthcare professionals.
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Terumo Corporation Terumo Europe
EMEA* Headquarters: Leuven, Belgium
Founded in 1971
Employees: 1.100 & >50% are Road Warriors
Sales: € 481 Million (FY14 ended 03/2015)
Manufacturing in Leuven and Liverpool
14 Sales Offices in EMEA
4 Business Units
*EMEA: Europe Middle East and Africa
Global Headquarters: Tokyo, Japan
Founded in 1921
81 consolidated subsidiaries
Employees: 19.934
Consolidated Net Sales: € 3.5 Billion in over 160 countries
Business: Development, Production & Marketing of Medical Devices & Pharmaceutical Products
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Business Overview
INTERVENTIONALSYSTEMS
MEDICALPRODUCTS
GLOBALPHARMACEUTICAL
SOLUTIONS
CARDIOVASCULARPRODUCTS
WorkHome
The way we interact with peoplein our private life is changing fast
So why do we not change the waywe interact in our workplace?
Collaborate Process
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OLD WORLD wi thout D ig i ta lInformation scarce
Static hierarchiesCompete to win
Individual productivityFocus on planning ahead
Efficiency of process
NEW WORLD wi th Dig i ta lInformation abundantDynamic networksCollaborate to winCollective value creationExperiment, learn and respondEffectiveness of outcomes
the SHIFT
HOW DOES THIS TRANSLATE TO ENTERPRISES?
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Dig i ta l ENTERPRISE SYSTEMSEnterprise Wide SearchAnywhere – Office, Home & on the RoadShare – not Store informationFocus on ease of useAgile, Small steps, Test new Information Discovery & Insight
NEW WORLD wi th Dig i ta lInformation abundant
Dynamic networksCollaborate to win
Collective value creationExperiment, learn and respond
Effectiveness of outcomes
the SHIFT TRANSLATED
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Content location doesn’t matter, Content does
You don’t always know what you don’t know
Personal: your Computer – Tablet – Smartphone = OneDrive for Business
Groups: Workplaces = SharePoint Online templatesInternal & ExternalSelf serviced – Self managed - Centrally governed
Universal: Search respecting user’s access privilegesOn OneDrive = Your dataOn Workplaces = Your Collaboration dataOn Intranet = Our Company portal
Search-driven portals
Content before content location More than search results
Personalized & relevant Discovering new content & Content reuse
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Office 365 Group – Information Sharing
Office Graph - Delve
Identity – internal & external users Apps
It’s about Share information – not storing
Information Discovery
Insights derived from each users behavior, their relationships to content, topics and one-another.
Smart connections between people, content and conversations across Terumo
An extensible intelligence fabric that delivers a new era of information experiences
Information Discovery: User Insight
Insights• User Activity Reports in SharePoint & OneDrive for
Business • New and Modern Charts• Self Service BI - Faster, Easier Data Gathering
&Shaping
Shinkansen - BU specific• Sales &Product info on- & offline• Congress & Learning info• BU News• Customer Rooms• “My” access = OneDrive for Business• Team rooms & Workplace access• My Tiles
Terumo Intranet - Company wide• News• Online information sharing – SharePoint Online• “My” access = OneDrive for Business• Team rooms & Workplace access
Focus on Ease of Use
Team rooms & Workplaces – Teams• Self Service creation & definition• Team information sharing• Files, Calendar, Surveys, Wiki,..• My Documents access
Focus on Ease of Use
OneDrive for Business – Personal• Syncs with My documents on PC• Accessible on any device or browser, anywhere• Unlimited storage
Collaboration between IT, HR & Communications• Define Responsibilities• Involve PMO
How are we managing change?
Change is a continuous process & investment• Think about People, Process & Tools• Design, Implement, Manager, Evaluate
Phased• Proof of Concepts are important• Learn from our mistakes & realign• Start with Early Adaptors
Get management support before you start• Explain that change might also create issues• Always Involve the Business• Create some Bait