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Empathy-as-a-Service
Scott Burns PyTennessee 2016
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Hi
Nashvillian with wife & two children
Developer at Stratasan
@scottsburns on Twitter @sburns on GitHub
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Story Time
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Story Time
🔥
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Story Time
🤖
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http://itzgeek.na1452962743.netdna-cdn.com/wp-content/uploads/2014/07/CentOS-7-Nginx-Default-Page.jpg
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Story Time
🤔
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Developing Software is Emotional
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Time to Argue!
Vim—Emacs
OS X—Linux—Windows
Tabs—Spaces
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Input ↓
Decision ↓
Action
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Serving Coworkers
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Engineering is not the most important team
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😱
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❄
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🙃
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In a world without
Engineering→💭
Marketing→😴
Support→😢
Sales→💀
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Successful organizations solve the puzzle
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What should engineering provide?
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Sales
What does it (not) do?
What sets us apart us from competition?
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Marketing
What value does the product provide?
What pain does it alleviate?
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Support
Why does the product do X in a particular way?
When does the product not conform to expectations?
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Management
When will Feature X be done?
Is your work delivering value?
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Serving Developers
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Empathetic Code
Test-Driven Development
High test coverage
Correct, succinct documentation
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Open Source
Be kind when raising issues
Be kind when responding
😃Be kind😃
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Code reviews
Review the code, not the person
Why did they do something in a particular way
Pair-review FTW!
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Many paths
4-year CS degree
Some other degree
Software schools
Self-taught
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Its all a blur
Beginners
Junior
(???)
✨Senior✨
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Get out of your head
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Your context is but one possibility
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Fix problems
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Increase happiness 😎❤😎
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Thank you!