Download - Effective Teamwork
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Effective Teamwork
Farrokh Alemi, Ph.D.
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What do you like about teams?What needs improvement?
Takes too much timeRewards popularity not good ideasMany make no effort but get the credit
Get to meet new peopleListen to new ideasCheck on my thinkingHelp from othersCommitment from others
to follow up with the team’s decision
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Objectives
Describe the advantages of structured group processes.Describe key structured group processes.Describe what makes teams more effective and why.Describe steps in Integrative Group Process.
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How do you meet? What is your process of meeting?
Make an appointmentPeople get togetherThe issues are raised and discussedA consensus is arrived (how?)
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Possible Ways to Improve
AgendaTimekeeperEvaluation
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More ways to improve: Tell Members to Behave
Avoid arguing, Avoid win-lose statements, Avoid changing opinions in order to reduce conflict, Avoid conflict-reducing techniques such as majority votes and bargaining. View differences of opinion as natural and initial agreements as suspect.
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Improve the Process Not People
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Nominal Group Process
1. Silent idea generations2. Round-robin sharing of ideas3. Voting and feedback to the group4. Explanatory group discussion5. Individual re-assessment6. Mathematical aggregation of revised judgments
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Why it succeeds?
Postponing evaluation increases creative solutionsThinking again improvesSeparating ideas from people helps judging ideas based on their merit
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Problems With Nominal Group Technique
Awkward restrictions on interactionsNot fun, participants do not have large commitment to decisions
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Delphi - Inter-related surveys
1. List the options and give the reason for them2. Review the reasons, add comment and vote3. Review votes and comments and vote again
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Why it succeeds
Separates evaluation from generation of ideasSeparates ideas from people and lets the group decide on the merit of ideas not who said itCan involves hundreds of people
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Why it fails?
AwkwardPeople like to talkTakes time
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Summary of Lessons
Postpone evaluation Do it again Meet before the meetingInstruct the group about meeting process
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Integrative Group Process
Have agenda and timekeeperSelect the best, even if they disagreeMeet before the meetingDo it againVote before discussionTalk through differencesDocument group’s decision
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Take Home Lesson
Post pone evaluation– What else is bothering you– Would someone else volunteer