Effective Product Training Courses Based On Audience Types
Product training helps sales people to deliver desired result.
More significant for complex products.
Types of Audiences for Product Training
Product Knowledge for Sales & Marketing Personnel
Focus on Features-Application-Benefits
Product Knowledge for Service Technicians
In-depth Product Knowledge and Training
Product Knowledge for Customers
Do’s and Don't of products
Delivery methods for Product TrainingOn-site TrainingeLearningWebinarsVideos and TrailersManuals or Whitepapers
On-site Training
eLearning
Webinars
Videos and Trailers
Manuals or whitepapers
Different audiences have different objectives
You need to have Customized Product Training
Tips to develop customized Product Training
Design independent learning modules
Reusable learning objects
Integrate independent learning modules according to the target audience.
Conclusion
Product Training needs to be customized based on the target audience.
Thank you
