Download - E access13
Connecting Care
Making The Most Of Technology
Miles Maier – Project Manager
Paul Webster – Community Builder & Technology Consultant
About Lasa
“Lasa helps thousands of third sector and government organisations across the UK to deliver efficient, high quality services. We are a charity which offers knowledge, support and resources.”
25+ years in the charity sector• Technology leadership, publications, events and
consultancy• www.lasa.org.uk/ict
Welfare Rights• Advising advice workers• www.rightsnet.org.uk
What is Connecting Care?
• Digital inclusion - making better use of technology
• Working with charitable care providers
• Dept. of Health funded to 2016
More information at:• http://ictknowledgebase.org.uk/connectingcare
Who are we working with at the moment?
• Small independent providers of care in charity sector
• Day care centres, independent living centres, care homes, care agencies
• Covering all of England, most in the North
The Scary Parts…
The Scary Part
• Large organisation not backing up data
• ‘Networking' files via a USB stick
• Reception PC shared by two organisations
• No budget for strategic IT
• Paper based care records
• Importance of ICT not recognised by Trustees
• Poor service by ICT Suppliers
• No ICT Support plan in place
• Emails printed for CEO with no PC
The Good Parts...
The Good Parts
• Dedication by volunteers
• Activities Co-ordinator using Skype and Youtube
• Many homes with Wi-Fi
• Potential of tablet devices
• Potential of online to offer significant cost & time savings
• IT Training suites & eager learners
• Facebook to tell good news stories
Exclusion Barriers
• 18% of Adults have never been online
• Accessibility - hardware, software, websites
• Skills – lack of online skills – build confidence
• (29% UK Online Learners have disability)
• Cost – of equipment and connections
• Knowledge – jargon that puts people off
• Connection – rural broadband
• Help - AbilityNet, Online Basics
Finding the right tool for the task
http://nptechuk.wordpress.com/sms-links/From Flickr – Claire Sutton and justinbaeder
Resources
Our Top 5 not-for-profit tech websites
1 ICT Knowledgebase – 500 articles about makingmost of technology in a small org
2 Community How To – covers main digital websiteswith reviews & intro guides
3 KnowHow NonProfit – marketing & comms guidesfor small charities that you can edit
4 SCIE – wide range of free e-learning courses covering health & social care topics
5 Digital Unite – guides you can print to help get started with tech
Using tablets/smart phones in careFor staff and the organisation
• A portable way to access care plans & record case notes
• As a mobile office reducing time, travel & paperwork
• See http://apps.nhs.uk/ & http://www.iautism.info/en
For residents and service users
• BIG Launcher
• 'Memory Trainer' & 'Brainy App‘ help with Alzheimer's and Dementia
• Activities – Youtube, Flickr, Streetview for reminiscence
• Keep in touch – Skype & Google Hangouts
• Skills – Choiceboard Creator, Life Skills Winner
• Games – Pocket Pond, Talking Tom Cat
Technology ideas for work with older people ...
•My Home Helper: https://www.myhomehelper.co.uk
•assists with daily routines for individuals living with memory loss
•Skype Bingo
•Berneslai Homes linked sheltered schemes to play Bingo over Skype with webcams & large screens
•Eldy: http://www.eldy.eu/ http://www.welcometoalex.com/
•Turns any standard PC into an easy-to-use computer for people that have never used a computer before
•Internet Buttons: http://www.internetbuttons.org/•Removes complicated bits of the web to give easy access to places you need
Tablet and mobile devices
• Tablet PCs becoming affordable – starting from £49, even supermarket own brands.
• 12.2 million people own one, including around 1m of those over 55 (Ofcom 2012)
• 30% of all UK web traffic from phone or tablet (ComScore – Dec 2012)
• 82% of all UK mobile phone sales are smart phones and 71% of phones purchased by over 55's in Dec 2012 smartphones
• 19% of smartphone users aged over 55 (6.1 million people)
Lasa tech stuff….
Free lasa website tools:• www.ictknowledgebase.org.uk• www.suppliersdirectory.org.uk
Free lasa publications:• Computanews bi-monthly technology newsletter
• http://storify.com/lasaict
Free technology events• A series of flagship events on topical technology issues for
the third sector. TO BE ANNOUNCED SOON
Thank You
Miles Maier – Project Manager
[email protected] 020 7426 4496
Paul Webster – Community Builder & Technology Consultant
[email protected] 020 7426 4498