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Purpose-built business applications
Sales
Customer
Service
Marketing
Field
Service
Project Service
Automation
Finance and
Operations
Retail
Talent
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Connected Data: Dynamics 365 LinkedIn Partner Solutions
Microsoft FlowPowerApps Common Data ServicePower BI
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Finance and Operations with Project
Service Automation
Finance and Operations with Field Service
Finance and Operations with Talent
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Built-in Artificial Intelligence
Relationship Insights
Lead Scoring
Cross-Sell/Up-Sell
Knowledge Base Insights
Demand Forecasting
Cash Flow Forecast
Product Recommendations
Preemptive Service
Resource Optimization
Predictive Sales and Inventory Forecast
Intent Analysis
Sentiment Analysis
Churn prediction
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Manufacturing Distribution Retail Services Public Sector
Overview of Industry workloads to run your operations
Organization
Structure
Intuitively model
your organization
graphically
Financials
Make decisions
based on facts and
comply
Procure-to-Pay
Set company
policies and
collaborate with
your vendors
Supply Chain
Management
End-to-end visibility
throughout the
supply chain
Quote-to-Cash
Gain loyalty with
improved customer
services and
accuracy
Manufacturing
Operations
End-To-End
Visibility Through
the production cycle
Hire-to-Retire
Manage the entire
career of your
employees
Multi Channel
Centrally manage
your operations
across sales
channels
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+1,400 ISVs
+2,700 Apps
+170 Finance & Operations
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Single integrated platform to build and consume end-to-end solutions for every organization
Common Data
Model (CDM)
Data
connectors
PowerApps Power BI
Common Data Service for
Analytics (CDS for Analytics)
Common Data Service
for Apps (CDS for Apps)
Microsoft Flow
Dynamics 365 Office 365 Standalone Apps
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Build and consume solutions for web and mobile with
PowerApps
Build highly customized task- and role-based canvas
apps with data from one or multiple sources
Generate immersive model-driven apps, starting from
your data model and business processes
Consume fully accessible apps across web and mobile,
embedded or standalone, on any device
Enterprise-grade Pro-developer extensibilityCloud and on-premises connectivity
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Sophistication
Advanced LOB apps
Horizontal, end-to-end apps
Simple LOB apps
Mission critical LOB apps
Embeddedforms
Build apps without limits
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Business Applications Platform
Microsoft Flow (workflow and business processes)
Common Data Service
So
luti
on
Ex
plo
rer
Dynamics 365 applications
Standalone canvas apps
CustomizedOffice 365
(e.g., SharePoint form)
Standalone model-driven
apps
Po
werA
pp
s Stu
dio
ISVapps
Dynamics 365 data natively on the platform – no
integration required
Enterprise-grade Application Lifecycle
Management
Server-side business logic for validation,
defaulting, calculated fields and more
PowerApps Applications
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Power BI
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“Businesses and users are
going to embrace technology
only if they can trust it.”
At Microsoft, we never take
your trust for granted
• We are serious about our commitment to
protect customers in a cloud first world
• We live by standards and practices designed
to earn your confidence
• We collaborate with industry and regulators
to build trust in the cloud ecosystem
– Satya Nadella
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Control access to, and use of,
your data
Protect confidentiality,
integrity, and availability
of your data
Visibility into how your data
is handled and used.
Stored and managed in
compliance with applicable
laws, regulations and
standards.
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>$15Billion
invested to build the Microsoft cloud
infrastructure across more than 100 datacenters and 1
Million servers
>40%Azure revenue from
start-ups and ISVs, with over 1000 new Windows Azure
customers every day
200+online services delivered by Microsoft’s datacenters with guaranteed 99.9% uptime
for enterprise services
14B+weekly Microsoft Azure
AD authentications, for more than 500 Million users
777 Trillion
Storage transactionsper day with over 1.5 Million
requests to our network processed per second
80%of the Fortune 500 are on the Microsoft Cloud with 50% of Fortune 500 using
Windows Azure
>1.5 Million
SQL Databases running on Azure, with SQL the #1 most used database
in the world
4 out of 5Of the Fortune 500
have Office 365, and is available in 125 markets
worldwide
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East US
North Central US
Brazil South
Japan East
South India
Southeast
Asia
Australia Southeast
Australia East
Central India
West India
Japan West
East Asia
Canada Central
Canada East
China East1
West Europe
Germany
Northeast2
GermanyCentral2
East US 2
Korea Central3
Korea South3
China West1
United Kingdom West
United Kingdom
South
Central US
US Gov Iowa
US Gov Virginia
South Central US US DoD East
US DoD
West
North Europe
France3
France3
100+ datacenters
One of 3 largest networks in the world
1China datacenters operated by 21 Vianet
2German data trustee services provided by
T-systems
3France, South Korea and US Gov datacenter
regions have been announced but are not
currently operational
Global datacenters
Sovereign datacenters
West US 2
West Central US
West US
US Gov Arizona3
US Gov Texas3
Southeast
Asia
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Azure has more than 100 services that are building
blocks that can be leveraged
Dynamic 365 applications build on these services
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GDPR compliance support
India localization support
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Accelerate GDPR compliance with the Microsoft Cloud
“Make no mistake, the GDPR sets a new and higher bar for privacy rights, for security, and for compliance.
And while your journey to GDPR may seem challenging, Microsoft is here to help all of our customers around the world.”
Brad Smith
President & Chief Legal OfficerMicrosoft Corporation
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United
States
Regional
Industry
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Finance & Operations
+ Customer Engagement apps
Finance & Operations
New
Finance & Operations
+ Intelligence (IoT/ML)
Finance & Operations
+ Talent
Finance & Operations
Upgrade
RETAIL
MANUFACTURING
FINANCIAL SERVICES
PUBLIC SECTOR
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The value Matrix is an assessment of the state of the market and indicates the functionality and usability of a solution. An arrow indicates future movement of a solution relative to others. Solutions without an arrow are projected to keep pace with the increase in functionality and usability expected in the overall market.
Gre
ate
r U
sab
ilit
y
Better Functionality
AcumaticaQualiac
UNIT4
NetSuite
Epicor
Kenandy
Plex
Sage VAI
IQMS QADAptean
IFSRootstock
SAPOracle
Deltek
FinancialForce
SYSPRO Microsoft
FACILITATOR LEADER
CORE PROVIDER EXPERT
Nucleus Research ERP Value Matrix August 2017
Microsoft is a leader in…
ERP Value Matrix
Customers are very interested in
Dynamics 365, 60% YoY increase
in Gartner ERP inquiries
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- Digitalisering med kunden i fokus
Xellent Inspirationsdag 2018
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• indsigt
• engagere
• kunder
• medarbejder
• effektivt
• optimere
• operation
• transformere
• produkter
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Xellent Billing
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Xellent Billing
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Dynamics 365 platform & Xellent
© EG A/S 38
Field Service
Sales Customer Service
Project Service Automation
Marketing Operations
CE
CE
CE CE
CE
FO
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Xellent
Customer overviewRelational treeMail merge new engineMail merge new modules• Meter reading card• Collection letter• Payment plans
Invoice layout engineWork spaces
All main forms redesigned• Installation• Agreement• Customer• Contracts• Meters
Xellent
New collection / interest engineRemoved DV and ERPNew Billing Items formNew use of dimensionsNew reading creation flowIntegration to cases (sager)
Danish and Swedish products merged.adoptation of Azure platformadoptation of D365 platformCatch up to DAX2009 product line
Data entities• Migration• Reporting• Aggregates
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Xellent
Customer overviewRelational treeMail merge new engineMail merge new modules• Meter reading card• Collection letter• Payment plans
Invoice layout engineWork spaces
All main forms redesigned• Installation• Agreement• Customer• Contracts• Metersv
New collection / interest engineRemoved DV and ERPNew Billing Items formNew use of dimensionsNew reading creation flowIntegration to cases (sager)
Danish and Swedish products merged.adoptation of Azure platformadoptation of D365 platformCatch up to DAX2009 product line
Data entities• Migration• Reporting• Aggregates
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Roadmap D365FO
© EG A/S 41
2018 Q2• Bug fixing
• Remaining from upgrade
• Catchup from 2009
• Product Improvements
• Customer Overview
• Work Spaces and Roles
2018 Q3• Bug fixing
• Remaining from upgrade
• Catchup from 2012
• Product Improvements
• New Supplier Action
• CRM4Utility
• Platform Update PU18
• Application Update 8.0
• Remove Overlaying
2018 Q4• PowerBI packs
• Integration via data-
entities
• Storage of data in cloud
• Reports and self service
• DV4Utility
• ERP4Utility
• Enhanced customer self
service
• My App
• Customer guide support
2019 Q1• Business Analytics forecast
• Use of AI/Machine
learning
• Optimization of processes
• Automatization
• PowerApps
• Flow
• Cloud for AX
• Insight into customer
queries
• My pages
2018 2018/2019
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Demo
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workspaces
Personalize the user experience
Grid columns
FastTabs
Fact Boxes
adjust the width of a column
left or right of the column Hide or Show columns
you can share your personalizations with other users
Administration of personalization
Creating custom fields
system administrators are able to create custom fields
Adding an embedded PowerApp to a page
Adding an embedded PowerBI to a page
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Demo
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#NXCRMFV [navn]
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Det drejer sig ikke om EG, men hvad vores produkter og services kan hjælpe jer med at opnå som virksomhed
Let’s go further
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Tak for opmærksomheden
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Eftermiddag
13.30 Valgfrie spor - lokale A og D
Fremtidssikring med D365 og Xellent v/ Microsoft og Michael Troelsen, EG A/S (A)
En branche i forandring - digital transformation v/ Villy Gravengaard, EG A/S (D)
15.00 Pause og udstilling
15.15 Valgfrie spor - Lokale A og D
Styrk beslutningsprocessen med Power BI v/ Sven Lantz & David Bergling, EG A/S (D)
Xellent ERFA møde v/ Product Management og Delivery, EG A/S (A)
16.15 Afrunding på dagen v/ Bjarne Aarup, Executive Vice President, EG A/S (A)
16.30 SUPRISE (A)
16:30 - 18:00 Netværk, let forplejning og udstilling
© EG A/S 51
Agenda