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Dr Adele Botha
MOBI4D: a Multi-channel e-Government Mobile Service
Delivery Platform
Date: 22/10/2013
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MOBI4D: a Multi-channel e-Government Mobile Service Delivery Platform
*120*2747*21#
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http://www.nielsen.com/us/en/newswire/2011/mobile-phones-dominate-in-south-africa.html
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Over
6 BillionMOBILE SUBSCRIPTIONSW O R L D W I D E
75%of the world now has ACCESS to a MOBILE PHONE
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Information and Communications for Development 2012: MaximizingMobile; DOI: 10.1596/978-0-8213-8991-1; website: http://www.worldbank.org/ict/IC4D2012. License: CreativeCommons Attribution CC BY 3.0
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2000
2010
Developing countries
29%
77%
71% 23%
Developed countries
GROWTH OF GLOBAL MOBILE SUBSCRIPTIONS
Information and Communications for Development 2012: MaximizingMobile; DOI: 10.1596/978-0-8213-8991-1; website: http://www.worldbank.org/ict/IC4D2012. License: CreativeCommons Attribution CC BY 3.0
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2nd largest mobile market
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•Mobile networks report 63-million active accounts• Penetration of 126%• Dual Sim > 80%• 40 Million mobile users• 10 million phones sold per year• 2013 smartphones will account for half
Internet Matters: The quiet engine of the South African Economy . Arthur Goldstuck for World Wide Worx
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Digital divide vs Digital difference
Digital Difference
Access and participation through technology that is already owned
Digital Divide
With technology access and participation is possible
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Feature
Phones65%
Low End
Phone
25%
Smart Phone10%
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Voice Channel• Person to person communication
Signalling Channel (Dedicated channel to monitor networks)• SMS• USSD
Data Channel• Internet access
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Channels
• Voice• SMS (Missed calls)• USSD• MMS• Bluetooth• WAP• Data Services• Web• WiFi
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• “Quick and dirty” solutions following the route of
least resistance;
• Point to point solutions;
• They have limited of no access channel
interoperability or integration;
• Consist of numerous disparate technology platforms,
• Have multiple network integration points;
• Limited reusability,
What is out there
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• Medium to high level of skill requirements for
integration;
• No or little economies of scale;
• Limited specialization;
• Limited scalability; and
• Limited inter-project synergies.
What is out there
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Enablement environment should ideally have …• Minimal total life cycle cost - built using low cost open
source components that require minimal upfront expenditure with limited on-going operating expenses in the form of licensing and support fees;
• Standards compliant solution - to ensure interoperability the selected solution should be based on open standards e.g. Service oriented architecture (soa), java api for integrated networks service logic execution environment (jain slee) etc.
• Bearer & device agnostic - allow for the same service to be accessed from different mobile devices using different access mechanisms;
• Ease of use and accessibility - making it much easier to create, operate and maintain specific mobile services and reducing the required minimum skills levels ;
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Enablement environment should ideally have …
• Synergies and interoperability - with other projects and external ICT solutions;
• Reusable modules- ability to develop mobile services using new as well as existing reusable modules;
• Flexibility and extendibility - with reference to the addition of further communication mechanisms e.g. Near field communication, multimedia message service (mms), session initialization protocol (sip) etc.
• Flexibility and extendibility - with reference to adding new reusable service building blocks (SBB) and incorporating existing standalone mobile applications;
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Enablement environment should ideally have …
• Scalability - i.e. Ensuring that the mobile delivery platform can be scaled up to meet the anticipated concurrent user load;
• Availability - i.e. Ensuring that the platform is architected as a high availability solution;
• Ease of use - i.e. Ensuring that all users of the systems including end users, contributors and facilitators can interface with the solution using properly designed user interface; and
• Leverage available skills - development and support of the selected solution should not require scarce specialised skills; with the basic set of java and related development and support skills, available technical resources should be able to work on the solution.
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It is a generic, extendible service delivery platform offering reusable communication and shared resource components as part of an extendible, IP centric services framework
MOBI4D: a Multi-channel e-Government Mobile Service Delivery Platform
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Multi ServiceMulti Content
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Thank you
Questions?