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Division of Scientific Services
A brief review from January 2013 to present
Aim higher to reach the target
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Backlog Reduction
414
322
240 236250
349
455
574
690
538
0
100
200
300
400
500
600
700
800
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13
Forensic Biology
Outsource sample preparation
Streamlined processes
30% Increase?
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Backlog Reduction
30% Increase?
1030 1013994
922 878 863839 811 799
718
0
200
400
600
800
1000
1200
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13
Latent Prints
30% Reduction
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Backlog Reduction
44% Reduction
701
646
563 501 531 510 496 496474
383
0
100
200
300
400
500
600
700
800
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13
Toxicology
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52% Reduction
Backlog Reduction
122
112
107
94
78
85
8176
83
59
0
20
40
60
80
100
120
140
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13
Computer Crimes
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Backlog Reduction
52% Reduction
6094
51124684 4522 4636 4498
42733915
3249
2923
0
1000
2000
3000
4000
5000
6000
7000
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13
DNA
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Can DSS Sustain Reduction?
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• Case Management Section– Triage case information between analysts and stakeholders leaving analysts to focus only on processing case work
– Contacted submitting agencies resulting in administrative completion of DNA, Firearms and Latent Print cases
– Audit and optimize Laboratory Information Management System (LIMS) to remove duplicative information
Case Management Creation
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Outsourcing
0
100
200
300
400
500
600
Firearms DNA
90
548
39
149
Outsourcing
Outsourced
Report Released
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LEAN Impact – Firearms15% Increase in Firearms Productivity
126
145
115
120
125
130
135
140
145
150
Aug-Oct 2012 Aug-Oct 2013
• Created NIBIN Triage Process
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LEAN Impact ‐ Toxicology
256
375
0
100
200
300
400
Cases Completed 2012 Cases Completed 2013
• Staff trained in confirmatory drug testing in Toxicology
• Organized case tracking
46% Increase in Toxicology Productivity
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LEAN Impact – Computer Crimes
20
49
0
10
20
30
40
50
60
Aug-Oct 2012 Aug-Oct 2013
• Streamlined case review flow
• Changed policy of the maximum number of Child Pornographic Images captured to 250 rather than an unlimited number
145% Increase in Productivity
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237% Increase in Productivity DNA
• 40% of unnecessary paper work eliminated from case files
• LIMS system is used to track all case samples in the batch processing in real time for statistical analyses
• Color coding throughout DNA labs to facilitate locating pipettes and other small instruments
• Creation of a dedicated validation group
186% Increase in Productivity Forensic Biology
196
561
0
100
200
300
400
500
600
Aug-Oct 2012 Aug-Oct 2013
LEAN Impact – DNA and Forensic Biology
• Streamlined process to create a smoother flow of evidence examination in FB to samples forwarded for DNA processing
• IT programming utilized to decrease overall review time by 30% and increase editorial accuracy in paperwork
• Freezer storage areas are labeled and segregated to allow examiners to pull samples quicker
193
650
0
100
200
300
400
500
600
700
Aug-Oct 2012 Aug-Oct 2013
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Downstream Impact
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54% Increase of CODIS Hits86% Increase of CODIS Entries
210
390
050
100150200250300350400450
Entries 2012 Entries 2013
Backlog Reduction Impact ‐ DNA
142
219
0
50
100
150
200
250
Hits for 2012 Hits for 2013
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Backlog Reduction Impact – Latent Prints
366
409
340
350
360
370
380
390
400
410
420
2012 2013
12% Increase in AFIS Entries
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Backlog Reduction Impact ‐ Firearms
554
1003
0
200
400
600
800
1000
1200
NIBIN Entries 2012 NIBIN Entries 2013
81% Increase in NIBIN Entries
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Operations
Quality
Backlog
Three Headed Dragon
2012 2013
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Challenge Solution StatusD18 Complete 4/1/13
FB – No DNA Complete 9/13
ABI Complete 12/13
Data Develop and Staff
CODIS Audit Response 3/25/13
ASCLD/LAB ISO Surveillance 4/16/13
DNA DAS Audit NFSTC Audit 6/13
Check-In: Quality
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Check-In: Operations
Challenge Solution Status
Culture New Vision
Supervision Management Structure
Outdated Instrumentation Capital Request
Space Capital Request
Insufficient Staffing Additional Staff Requested
Inefficiencies LEAN/Six SigmaRobotics
Case Management
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SectionOriginal
Time-line to GoalCurrent
Time-line to Goal
DNA/FB July 2017 July 2015
Firearms July 2015 September 2014
Toxicology October 2014 March 2014
Computer Crimes December 2015 October 2014
Latent Prints March 2016* *original typo October 2014
Check-in60 Day Turn-Around….Are we on Track?
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• Rapid DNA• Advances in DNA Technology• Cold Case Group• White Collar Crimes• Project VIC• Next Generation Identification• iPrelog/iResult• Year End Reports• Monthly Statistic Reports• Revisiting Submission Rationing Guidelines• Academic Collaborations
Future Paths for DSS