Chapter 15 Objectives
Describe career opportunities available in various segments of the computer industry
Describe career opportunities available in various segments of the computer industry
Discuss functions of jobs available in an IT department
Discuss functions of jobs available in an IT department
Distinguish between trade schools and colleges
Distinguish between trade schools and colleges
Differentiate among various computer-related majors for college students
Differentiate among various computer-related majors for college students
Identify ways to stay current with changing technology after graduation
Identify ways to stay current with changing technology after graduation
List the benefits of certification for employers, employees, and vendors
List the benefits of certification for employers, employees, and vendors
Identify ways to prepare for certificationIdentify ways to prepare for certification
List the general areas of IT certificationList the general areas of IT certification
Next
Name some specific IT certifications in each certification area
Name some specific IT certifications in each certification area
The Computer Industry
What is the expected demand for computer professionals?
Nextp. 776 Fig. 15-1
Currently 10.5 million computer workers with expected increase of 2 to 3% annually
The number of students majoring in computer-related fields is declining
Careers in the Computer IndustryWhat are the primary areas where job opportunities are found?
p. 778 Next
Computer sales
Computer education
and training field
General business and government
organizations
Computer equipment
field
Computer software
field
IT consulting field
Computer service and repair field
Careers in the Computer IndustryWhat is an IT department?
p. 778 - 779 Fig. 15-2 Next
Department in business or government agency that employs people in computer-related jobs
Responsible for keeping all computer operations and networks operating smoothly
Careers in the Computer IndustryWhat jobs are available in an IT department?
p. 780 - 781 Next
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Computer Career Salariesbelow Chapter 15
Careers in the Computer IndustryWhat is the computer equipment field?
p. 782 Fig. 15-4 Next
Manufacturers and distributors of computers and computer-related hardware
Careers involve design, manufacture, and production of computer equipment
Careers in the Computer IndustryWhat is the computer software field?
p. 782 - 783 Next
Computer scientist
researches, invents, and
develops solutions to complex
software problems
Project leader
analyzes requirements,
designs solutions, and oversees
software development
process
Companies that develop,
manufacture, and support
software
Programmerwrites and tests
computer programs
Software engineerdesigns
and develops software
Careers in the Computer IndustryWhat is the computer service and repair field?
p. 783 Fig. 15-5 Next
Provides preventative maintenance, component installation, and repair services
Computer technician—installs, maintains, and repairs hardware
Careers in the Computer IndustryWhat are career opportunities in computer sales?
p. 783 - 784 Fig. 15-6 Next
Computer salespeople need general understanding of computers and specific knowledge of the product they are selling
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Computer Salespeoplebelow Chapter 15
Careers in the Computer IndustryWhat are career opportunities in education and training?
p. 784 Fig. 15-7 Next
Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to use software, design
and develop systems, and program
Careers in the Computer IndustryWhat is an IT consultant?
p. 784 Next
Individual who draws upon expertise in specialized area of computers
Computer Computer selectionselection
SystemSystemdesigndesign
Hardware and Hardware and software software
configurationconfiguration
Network design Network design and installationand installation
CommunicationsCommunications
Web Web developmentdevelopment
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click IT Consultantbelow Chapter 15
Preparing for a Career in the Computer Industry
What is a trade school?
p. 785 Next
Offers programs in Offers programs in programming, Web programming, Web
development, graphic development, graphic design, hardware design, hardware
maintenance, maintenance, networking, networking, PC support, PC support,
and and securitysecurity
Students can complete Students can complete trade school programs trade school programs in shorter time in shorter time than college than college or university or university programsprograms
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Trade Schoolsbelow Chapter 15
Preparing for a Career in the Computer Industry
What are the three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry?
p. 786 Fig. 15-8 Next
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click College Computer Majors below Chapter 15
Preparing for a Career in the Computer Industry
What is computer information systems (CIS)?
p. 786 Next
Programs that emphasize technical knowledge and skills
Sometimes called management information systems (MIS) or management information technology
Preparing for a Career in the Computer Industry
What is computer science (CS)?
p. 786 - 787 Next
Programs that stress theoretical side of programming and operating systems
Also called software engineering
Preparing for a Career in the Computer Industry
What is computer engineering (CE)?
p. 787 Next
Teaches students how to design and develop the electrical components found in computers and peripheral devices
Required courses include application and systems programming, data and file structures, networks, and operating systems
Preparing for a Career in the Computer Industry
How do companies advertise computer-related job openings?
p. 787 - 788 Fig. 15-9 Next
Some Web sites specialized in helping people find jobs Some allow job seekers to submit resumes online
Preparing for a Career in the Computer Industry
What are some organizations for computer professionals?
p. 789 Fig. 15-11 Next
Association for Computing Machinery (ACM)—science-oriented
Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers
Preparing for a Career in the Computer Industry
What is a user group?
p. 790 Fig. 15-12 Next
Collection of people with common computer equipment or software interests
Preparing for a Career in the Computer Industry
What is professional growth and continuing education?
p. 790 Fig. 15-13 Next
Events such as workshops, seminars, conferences, conventions, and trade shows
CES—trade show that brings together hundreds of vendors and more than 140,000 attendees
Training in form of books, video-based training, computer-based training (CBT), Web-based training (WBT), and instructor-led training
Preparing for a Career in the Computer Industry
How can you stay informed about the computer industry?
p. 791 Figs. 15-14, 15-15 Next
Computer industry publications News, blogs, and technical Web sites
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Computer Publications below Chapter 15
Certification
What is certification?
p. 792 Next
Process of verifying technical knowledge in
a particular area
Proficiency is acknowledged with certificate
Certification
What are the benefits of certification?
p. 792 Fig. 15-16 Next
Enhances employee’s career, provides better standing as industry professional, and higher salaries and bonuses
Certification
What are benefits of vendor-sponsored certification?
p. 793 Fig. 15-17 Next
Vendors provide access to technical information, advanced training, and discounts on publications and tools
Certification
How does certification benefit customers, employers, and industry?
p. 793 Next
Institute for Certification of Computer Professionals (ICCP)
defines standards designed to raise competence level for computer industry
Employers benefit from more productive and knowledgeable workers
Certification is a form of industry self-regulation
Customers receive better service fromemployees with certification(s)
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Institute for the Certification of Computing Professionals below Chapter 15
Certification
What options are available to prepare for certification?
p. 794 Next
Self-studySelf-study
Online training classesOnline training classes Instructor-led trainingInstructor-led training
Web resourcesWeb resources
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Instructor-Led Certification Classes below Chapter 15
Certification
What are examinations like?
p. 795 Fig. 15-19 Next
Taken using computers Some are multiple
choice, others are skill based
With computerized adaptive testing, the tests analyze a person’s responses while taking the test
A Guide to Certification
What are application software certifications?
p. 796 Next
Focus on knowledge of Focus on knowledge of application softwareapplication software
Sometimes called Sometimes called end-user certificationsend-user certifications
MicrosoftMicrosoftCertifiedCertifiedDesktop Desktop SupportSupport
Technician Technician (MCDST)(MCDST)
sponsored by sponsored by MicrosoftMicrosoft
Microsoft Microsoft Office Office
Specialist Specialist (MOS)(MOS)
sponsored by sponsored by MicrosoftMicrosoft
Adobe Adobe Certified Certified ExpertExpert
sponsored by sponsored by Adobe Adobe
SystemsSystems
Macromedia Macromedia Certified Certified
ProfessionalProfessionalsponsored by sponsored by
Adobe Adobe SystemsSystems
IBM Certified IBM Certified Professional Professional
for Lotus for Lotus SoftwareSoftware
sponsored by sponsored by IBMIBM
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Microsoft Office Specialist below Chapter 15
A Guide to Certification
What are operating system certifications?
p. 797 Next
Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,
and system engineerand system engineerDiffering levels of certificationDiffering levels of certification
Certified Certified Linux Linux
Professional Professional (CNP)(CNP)
sponsored by sponsored by NovellNovell
Microsoft Microsoft Certified Certified Systems Systems
Administrator Administrator (MCSA)(MCSA)
sponsored by sponsored by MicrosoftMicrosoft
Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)
sponsored by sponsored by Red HatRed Hat
Sun Certified Sun Certified System System
AdministratorAdministratorsponsored by sponsored by
SunSun
Red Hat Red Hat Certified Certified
Technician Technician (RHCT)(RHCT)
sponsored by sponsored by Red HatRed Hat
IBM Certified IBM Certified SpecialistSpecialist
sponsored by sponsored by IBMIBM
A Guide to Certification
What are programming certifications?
p. 797 Next
Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base
IBM Certified IBM Certified Solution Solution
DeveloperDevelopersponsored by sponsored by
IBMIBM
Certified Certified Software Software
Development Development Professional Professional
(CSDP)(CSDP)sponsored by sponsored by
IEEE IEEE Computer Computer
SocietySociety
Microsoft Microsoft Certified Certified
Professional Professional Developer Developer (MCPD)(MCPD)
sponsored by sponsored by MicrosoftMicrosoft
Sun Certified Sun Certified Java Java
DeveloperDevelopersponsored by sponsored by
SunSun
Sun Certified Sun Certified Enterprise Enterprise ArchitectArchitect
sponsored by sponsored by SunSun
Sun Certified Sun Certified Java Java
ProgrammerProgrammersponsored by sponsored by
SunSun
A Guide to Certification
What are hardware certifications?
p. 798 Next
Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling
software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer
Can be narrowly or Can be narrowly or broadly focusedbroadly focused
IBM IBM eServer eServer Certified Certified SpecialistSpecialist
sponsored by sponsored by IBM IBM
A+A+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
NACSE NACSE Network Network
Technician Technician (NNT)(NNT)
sponsored by sponsored by National National
Association of Association of Communication Communication
Systems Systems Engineers Engineers (NACSE)(NACSE)
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click A+ Certificationbelow Chapter 15
A Guide to Certification
What are networking certifications?
p. 798 Next
Awarded to professionals who demonstrate expertise in planning, Awarded to professionals who demonstrate expertise in planning, installing, managing, and troubleshooting a networkinstalling, managing, and troubleshooting a network
Certified Certified Novell Novell
Engineer Engineer (CNE)(CNE)
sponsored by sponsored by NovellNovell
Certified Certified Novell Novell
Administrator Administrator (CNA)(CNA)
sponsored by sponsored by NovellNovell
Cisco Cisco Certified Certified Network Network Associate Associate (CCNA)(CCNA)
sponsored by sponsored by CiscoCisco
Network+Network+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
Cisco Cisco Certified Certified Network Network
Professional Professional (CCNP)(CCNP)
sponsored by sponsored by CiscoCisco
Sun Certified Sun Certified Network Network
AdministratorAdministratorsponsored by sponsored by
SunSun
A Guide to Certification
What are computer forensics certifications?
p. 799 Next
Discovery, collection, and analysis of Discovery, collection, and analysis of evidence found on computers and evidence found on computers and
networksnetworks
Certificate holds are considered Certificate holds are considered highly credible during computer highly credible during computer
crimes casescrimes cases
Certified Certified Forensic Forensic
Computer Computer ExaminerExaminer(CFCE)(CFCE)
sponsored by sponsored by International International Association of Association of
Computer Computer InvestigativeInvestigative
Specialists Specialists (IACIS)(IACIS)
Certified Certified Electronic Electronic Evidence Evidence Collection Collection Specialist Specialist (CEECS)(CEECS)
sponsored by sponsored by International International Association of Association of
Computer Computer Investigative Investigative
Specialists Specialists (IACIS)(IACIS)
Certified Certified Computer Computer ExaminerExaminer
(CCE)(CCE)sponsored by sponsored by International International
Society of Society of Forensic Forensic
Computer Computer Examiners Examiners
(ISFCE)(ISFCE)
Certified Certified Information Information
Forensics Forensics InvestigatorInvestigator
(CIFI)(CIFI)sponsored by sponsored by International International Information Information
Systems Systems Forensics Forensics
Association Association (IISFA)(IISFA)
A Guide to Certification
What are security certifications?
p. 799 Next
Measure a candidate’s ability to identify and control security Measure a candidate’s ability to identify and control security risks to computer resourcesrisks to computer resources
Systems Systems Security Security Certified Certified
PractitionerPractitioner(SSCP)(SSCP)
sponsored by sponsored by (ISC)(ISC)22
Certified Certified Information Information
Security Security Professional Professional
(CISSP)(CISSP)sponsored by sponsored by
(ISC)(ISC)22
Security Security Certified Certified Network Network
ProfessionalProfessional(SCNP)(SCNP)
sponsored by sponsored by The Security The Security
Certified Certified ProgramProgram
Security Security Certified Certified Network Network ArchitectArchitect(SCNA)(SCNA)
sponsored by sponsored by The Security The Security
Certified Certified ProgramProgram
A Guide to Certification
What are Internet certifications?
p. 800 Next
Require technical expertise in Require technical expertise in networking hardware and networking hardware and
configurationconfiguration
Include Web management, Web Include Web management, Web programming, and Web programming, and Web
development certificationsdevelopment certifications
Cisco Cisco Certified Certified
Internetwork Internetwork Expert Expert (CCIE)(CCIE)
sponsored by sponsored by CiscoCisco
Certified Certified Internet Internet
Webmaster Webmaster (CIW)(CIW)
sponsored by sponsored by Prosoft Prosoft
LearningLearning
Certified Certified Web Web
Professional Professional (CWP)(CWP)
sponsored by sponsored by International International Webmasters Webmasters AssociationAssociation
Click to view Web Link, click Chapter 15, Click Web Link from left navigation, then click Certified Internet Webmaster below Chapter 15
A Guide to Certification
What are database system certifications?
p. 800 Next
Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system
Test the various tasks Test the various tasks a database management a database management
staff must performstaff must perform
IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix
sponsored by sponsored by IBMIBM
IBM IBM Certified Certified Solutions Solutions
Expert–DB2Expert–DB2sponsored by sponsored by
IBMIBM
Microsoft Microsoft Certified IT Certified IT Professional Professional
(MCITP)(MCITP)sponsored by sponsored by
MicrosoftMicrosoft
Sybase Sybase Certified Certified
ProfessionalProfessionalsponsored by sponsored by
SybaseSybase
Oracle Oracle Certified Certified
Professional Professional (OCP)(OCP)
sponsored by sponsored by OracleOracle
Summary of Computer Careers and Certification
Variety of available computer-related careers
Variety of available computer-related careers
Computer education at trade schools, computer-related majors at colleges and
universities, job searches, career development planning, professional organizations, and
professional growth
Computer education at trade schools, computer-related majors at colleges and
universities, job searches, career development planning, professional organizations, and
professional growth
Certification preparation, examinations, and resources
Certification preparation, examinations, and resources
Specific certificationsSpecific certifications
Chapter 15 Complete