accelerate your ambitionDimension Data corporate overview
We’re a
USD 6 billion business
with a remarkable
30 year track record
Started
1983
‘Stop the
bleeding’
2003
‘Profitable
growth’
2005
People
and culture
2009
Brand
refresh
2011
Launched
cloud
services
2012
Managed
ICT Cloud
services
2010
Global
expansion
via acquisition
1990s
Services
‘world best’
Technology
leadership
2008
Aquired
NextiraOne
2014
Dimension Data today
2013 global
revenues of
USD 5.8
billion
73% of Global Fortune 100 and
59% of Global Fortune 500
are Dimension Data clients
Client-centric,
services-focused
business
Extensive experience in
emerging
markets
Over 23,000 employees
with operations in
58 countries
across 5 regions
Over
6,000clients across all
industry sectors
Wholly-owned subsidiary of the NTT Group
$128
billion total revenue
Network
coverage in
160 countries and
regions
Direct
presence in
69countries
and regions
80%
of Fortune
Global 100
choose NTT
Group
World #1
Telco in
revenue
227,000employees
Our business breakdown by revenue FY13
Other 4%Cloud 1%
Systems Integration 77%
Express Data 12%
Internet Solutions 6%
Product
Service
6040
5743
5941
4060
4951
ASIA PACIFIC
Revenue 3%
operating profit (11%)
operating margin 6%
employees: 3,913
offices: 50 in 13 countries
certifications: 2,570
AUSTRALIA
revenue (1%)
operating profit (39%)
operating margin 3%
employees: 1,461
offices: 18 in 5 states/territories
certifications: 2,012
MIDDLE EAST & AFRICA
Revenue 13%
operating profit (32%)
operating margin 4%
employees: 3,325
offices: 44 in 14 countries
(additional 8 countries with Plessey presence)
certifications: 2,993
AMERICAS
Revenue 8%
operating profit 79%
operating margin 2%
employees: 1,258
offices: 23 in 5 countries
certifications: 907
EUROPE
Revenue 6%
operating profit 16%
operating margin 5%
employees: 2,175
offices: 32 in 10 countries
certifications: 2,570
Systems Integration | FY13 regional review
our purpose
Deliver exceptional value to
our clients through our great people
DeliverWe achieve client value
through excellent,
consistent delivery
Our clientsOur clients are at the
center of everything
we do
Our peopleWe go the extra mile,
we deliver
Exceptional valueTechnology solutions to
enable, operate and
transform our clients’
businesses
Our services focus is on
accelerate your ambition 15
Click to edit Master title style
we
operatewe
transformwe
enable
Delivering client value
accelerate your ambition 16
Click to edit Master title styleDelivering client value
we
operatewe
transformwe
enable
accelerate your ambition 17
Click to edit Master title styleDelivering client value
we
operatewe
transformwe
enable
Technology Infrastructure
Technology
solutions that
deliver value
accelerate your ambition 18
Click to edit Master title styleDelivering client value
we
operatewe
transformwe
enable
People expertise
Leading technology
Local and global
Geographic footprint
Quality execution
Cost-competitive
Quality operations
Optimize technology
Transition operations
Tower-based IT
outsourcing
Innovative commercials
Finance
Innovative technology
solutions
ITaaS
Lower cost
Increase revenue
Customer experience
Improve performance
Reduce risk
accelerate your ambition 19
Click to edit Master title styleDelivering client value
Managed services
& IT outsourcingITaaS
System
integration
Our technology focus is on
Network as the Platform
End-user
Computing
Next-generation
data center
Communications
Security
Network as the Platform
Communications Next-generation
data center
End-user
computing
Click to edit Master title style
clientschoose us
Why
Click to edit Master title style
clientschoose us
Why
Systems
integration
heritageExpertise
Depth &
breadth of
products and
services
Lifecycle of
service
approach
‘We deliver’
Click to edit Master title style
we deliver
value
Our differentiators
technology solutions aligned to business
challenges
services that
support clients across all stages of their IT
journey
deep technical expertise in our
areas of focus
local in-country
support services
local language capabilities
customized and
tailored solutions that
meet client needs
management of multi-vendor, multi-geography,
multi-cultural
environments
on-time and
on-budgetdelivery
Our credentials
over 70% of Dimension Data
staff speak more
than one language
Over 5,800
networking
certifications
across multiple
technologies
4,000 people
delivering
outsourced contact
center solutions
around the world
Over 100 outsourcing
clients around the worlddirect offering
in over 58
countries We have over 7,100 ITIL
Foundation certified
individuals
Over 2,200 data center
certifications from
multiple vendors
Click to edit Master title style
Dim
ensio
n D
ata Manufacturing
Media &
communications
Pharmaceutical
Natural resources
Financial services
Public sector
Sport & hospitality
Travel & transport
Healthcare
Retail
Professional services
Technology
Energy & utilities
Education
Real estate & construction
Ve
rtica
l ma
rke
t focu
s
Supporting Electrocomponents’
global expansion goals“One of the things that attracted us to
Dimension Data was their global footprint.
Because we’re a global organization, we
need a vendor who can supply in that way.”
A bank-in-a-box
for ING Direct“The bank-in-a-box is a major strategic enabler
for our business. We’ve reduced the amount of
time it takes to provision a full version of the
bank from 3 months down to 10 minutes”
Kathmandu takes great outdoor
adventure products to market faster“Dimension Data’s cloud has provided freedom
from constraint in our infrastructure.”
Building the world’s most
sophisticated port for DP World“Dimension Data delivered an integrated,
end-to-end data center and IT infrastructure
solution for the entire terminal systems
architecture at London Gateway ‘super port’.”
accelerating clients’ ambitions
One of only 5EMC Platinum
partners covering SI,
SP and reseller
Cisco Gold Partner
in every region where we operate
Global Microsoft Partner
of the Year awards –more than any other
partner globally
More Cisco CCIEs than anyone else in the
world, including Cisco
Global EMC partner in
40 countries
Over 800 VMware
certifications globally
Microsoft certifications and
Microsoft Certified Professionals
Partnerships, certifications and awards
934
5,100 VMware
Global
Partner in
40countries 14
One of 6 global Avaya Platinum Partners
Partnerships, certifications and awards
McAfee’s only Global Solution
Provider partner
Blue
Coat only global
BTSP partner
700 Citrix certifications
Check Point
Partner in
27countries
Over 150 Genesys certifications
79 Polycom
certified
individuals
hold 138technical
accreditations
Global Strategic Systems
Integration Partner
to Citrix Systems 2012, 2013
Preferred Partners
Dimension Data Preferred partners across an
additional 114 countries
Our preferred partners
Independent experts
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those
vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or
fitness for a particular purpose.
A leader in Gartner’s Magic
Quadrant for Communications
Outsourcing and Professional
Services,
Eric Goodness and Christine
Tenneson, 21 October 2013
for 3 years running
www.gartner.com/technology/reprints.do?
id=1-1M5RW5V&ct=131024&st=sg
Leader in Verdantix Green
Quadrant for
Sustainable Technology
Services (Global), 2013
A challenger in Gartner’s Magic
Quadrant for Managed Hosting,
North America, Douglas Toombs,
Lydia Leong, Bob Gill, Tiny
Haynes, Gregor Petri,
9 April 2013
www.gartner.com/technology/reprints.do?i
d=1-1EZO97N&ct=130410&st=sg
Dimension Data’s cloud
outperforms leading vendors
In third-party evaluation by the
Tolly Group, 2013