Download - Digital manufacturing webinar version2
Digital Supply Chain
#SCIWEBINAR
Supply Chain Insights LLC Copyright © 2013, p. 2
Lora Cecere: Our Host
• Founder of Supply Chain Insights
“LinkedIn Influencer”
Guest blog for Forbes
Author of 2 books: Bricks Matter (2012) and Metrics That Matter (to publish Fall of 2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
Contact Information: • Email: [email protected]• Blog: www.supplychainshaman.com (6000 pageviews/month)• Forbes: http://www.forbes.com/search/?q=lora+cecere• Twitter: lcecere (4800 followers)• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network)
Supply Chain Insights LLC Copyright © 2013, p. 3
Our Panel
Marc Brown, Former CIO of Heinz and Del Monte
Karen Conway, Executive Director, GHX
Carole Hom, Senior Director of ReplenishmentLogitech
Supply Chain Insights LLC Copyright © 2013, p. 4
Today’s Supply Chain
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 5
Supply Chains Today: A Business Continuity Risk
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 6
Current State: Nine out of Ten are Stuck
Evolution of Digital Supply Chain
Internet of Things
Cognitive Learning
Mobility
Canonical Integration
Social and Unstructure
d Data
Digital Images
Digital Manufacturing Digital Path to Purchase
B2B Networks 3-D Printing
ECommerce
Cloud Computing
Digital Supply Chain
Collaborative Economy
Lis
ten
ing
Tes
t an
d
Le
arn
Telematics
Digital Natives
Digital Immigrants
Digital Holdouts
Digitally Disengaged
Social Where would I be without it?
I use it, but I am timid.
What use twitter?
I see no use for this stuff.
Mobile Why do I need my PC?
I use it, and it is a big part of my life.
I don’t see the need for a tablet, or txting.
This stuff is for my kids
Digital Printing Very cool. What can I not print?
Thinking about it. Experimenting.
Interesting, I will follow the market.
I hear the talk, but I think that this is Science fiction.
Cloud Computing
Shouldn’t everything be in the cloud?
Let’s automate our old processes in the cloud
Let’s be sure that we maintain the firewall for our company
The Workforce
Supply Chain Insights LLC Copyright © 2013, p. 9
• Which are you?• How do you bring these groups together?• Any insights that you can share?
For the Panelists
Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 11
Automation of the four moments of truth in the purchase cycle through the use of social, mobile, digital, and analytics technologies.
Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 12
Four Moments of Truth
The List:• Digital
Recipe• Digital
Coupons• Online
Rating and Reviews
The Basket:• Shelf-sensing• QR Codes• In-store
coupons• IP Address
Sensing• Localized
assortment
The Check-out• Downstream
Data• Loyalty Data
Usage• Sentiment Data• Ratings and
Reviews
Supply Chain Insights LLC Copyright © 2013, p. 13
Emergence of Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 14
Funding for the Digital Path to Purchase
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Where’s my Bud?
Finally make it to the aisle, and…
Where’s My Bud?
Use your mobile phone to snap the tag above to get your Bud!
http://demos.dennyboynton.com/RetailLocationOutOfStock.aspx
Supply Chain Insights LLC Copyright © 2013, p. 16
Thank you for letting BudHunters know about your beer being out of stock.
It looks like Denny and Doug's Liquor Emporium is out of Bud Light. Why not grab some Bud Select and take $2.00 off on your purchase on us? Just bring the code below with yout to the register.ABBL12456
Supply Chain Insights LLC Copyright © 2013, p. 17
Retailer Experience
New text message to 612-961-7802:
A customer at Denny and Doug’s Liquor Emporium has just snapped a tag. You’re out of stock on Bud Light.
Please contact your wholesaler.
Supply Chain Insights LLC Copyright © 2013, p. 18
Amazon Aspires to $100B in CPG Sales
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Connecting to better serve your customers, your employees and your partners outside in.
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11 Facebook Sites and 7 Twitter Handles on Average
Use of Emoticons
Supply Chain Insights LLC Copyright © 2013, p. 22
• Newell Rubbermaid
Newell Rubbermaid
#Future15SB @bwdumars
Supply Chain Insights LLC Copyright © 2013, p. 23
#Future15SB @bwdumars
Newell Rubbermaid
Supply Chain Insights LLC Copyright © 2013, p. 24
• Marc: How do you see the Digital Path to Purchase? What does this mean for the CIO in consumer products?
• Carole: Any insights here for your supply chain?
Panel Discussion
Collaborative Economy
Supply Chain Insights LLC Copyright © 2013, p. 26
Supply Chain Insights LLC Copyright © 2013, p. 27
The Collaborative Economy
Collaborative Economy Definition: An economic model of shared ownership and
access between people, startups, and corporations.
Supply Chain Insights LLC Copyright © 2013, p. 28
Collaborative Shipping: GoBarnacle
3-D Printing
Co-Production with 3D Printers
3-D Printing of Human Organs
Ultimate Ear
Digital Manufacturing
Supply Chain Insights LLC Copyright © 2013, p. 34
Redefinition of Maintenance
Use of output from sensors, pumps, and motors to sense the condition of equipment and align maintenance programs moving away from mean-time failure.
Supply Chain Insights LLC Copyright © 2013, p. 35
• Which of these digital processes excite you?• Karen, how does this tie to the medical
device supply chain?• Carole, your thoughts on the application to
high-tech?• Marc, how about CPG?
Panel Discussion
B2B Networks
Supply Chain Insights LLC Copyright © 2013, p. 37
Outsourcing
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Connecting the Extended Supply Chain
38
Trading Partner 1 Trading Partner 2 Trading Partner 3
Transactional Applications
Transactional Applications
Transactional Applications
Store
Supply Chain Insights LLC Copyright © 2013, p. 39
For Both Sales and Purchase Orders, Over Half of Orders are Exchanged via EDI/XML
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Gaps in Visibility
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• Where are we on the adoption of business networks?
• How does the advancement of digital technologies drive or slow progress?
Panel Discussion
Outside-in Processes
Supply Chain Insights LLC Copyright © 2013, p. 43
Evolution of Supply Chain Excellence
Align
ResilientReliable
Adapt
Efficient
Building Horizontal Connector
ContinuousTesting
LearningImproving
Orchestrate
Sense Demand
and Supply
Shape Demand andSupply based
on Market
DemandVolatility
Supply Volatility
Right Product
Right Place
Right Time
Right Cost
Cost
Procure to pay/order to
cash
Supply Chain Insights LLC Copyright © 2013, p. 44
• What excites you about the digital supply chain?
• Where do you think it holds the most promise for your industry?
• Which of these processes and techniques allow people to leapfrog? What does it mean for existing technology?
Panel Discussion
Supply Chain Insights LLC Copyright © 2013, p. 45
• SAP stumbles and then recovers. Oracle and JDA become less significant.
• Redefinition of the “Ends” of the Supply Chain: CRM and SRM become obsolete. B2B Networks become a Reality.
• Cognitive learning becomes mainstream. Supply Chain Planning Enters the Third Act.
• Rise of the Digital Supply Chain: Coalescence of 3-D Printing, Robotics, Manless Vehicles. New Processes redefine the physics and atoms of today’s supply chain.
My Predictions
Supply Chain Insights LLC Copyright © 2013, p. 46
Questions?
Supply Chain Insights LLC Copyright © 2013, p. 47
What’s Happening at Supply Chain Insights
www.supplychaininsights.com
Supply Chain Insights LLC Copyright © 2013, p. 48
About Lora Cecere
• Founder of Supply Chain Insights
“LinkedIn Influencer”
Guest blog for Forbes
Author of 2 books: Bricks Matter (2012) and Metrics That Matter (to publish Fall of 2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
Contact Information: • Email: [email protected]• Blog: www.supplychainshaman.com (6000 pageviews/month)• Forbes: http://www.forbes.com/search/?q=lora+cecere• Twitter: lcecere (4800 followers)• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network)