Digital EnterpriseSolutions
Contents
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Digital Enterprise Solutions
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Engineering a Better World
Why Tata Technologies?
Our Value Proposition
Off-shore Engineering
Digital Enterprise Solutions
Better Solutions
Case Studies
Our Operations
Digital Enterprise Solutions
Digital Enterprise Solutions4
We believe it’s our people that make the difference
Tata Technologies is a leader in the engineering and design space
with transformative IT capabilities that help our customers bring
better products to the market. Our services and solutions are
modeled to bring out the best results in this digital era.
Our engineers, practitioners and consultants put their skills to work to
master the biggest challenges our customers face and partner with them
to realize their vision and make better products. It's the millions of
people who benefit from those products we help to make that inspires us
to constantly innovate.
The company is a strategic partner for developing complete vehicles,
engineering subsystems and components, managing the New Product
Introduction (NPI) process through collaborative engineering tools,
while implementing cutting-edge solutions encompassing lightweighting,
Internet of Things (IoT), physical and virtual system integration,
connected vehicles, digitization and many more.
We work with our customers to realize their vision, providingsolutions and resources to get them from where they are today towhere they want to be tomorrow.
5Digital Enterprise Solutions
Global presence and diverse resource pool to deliver complex product development
programmes cost effectively helping Customers realize better products.
Our global engagement model with a balanced approach between onshore customer
intimacy and offshore capacity and cost-effectiveness in delivering complex projects has
been recognized by our Customers and Analysts
End to End Product management offering leveraging our product engineering expertise
to deliver IT solutions to the manufacturing Industry which help realize better products.
Deep industry knowledge of product development combined with intelligently different
approach to technology and IT solutions that help us enable our customers realize better
products that are better, faster, safer, greener, and experiential
Deep knowledge of the enterprise solutions and the manufacturing industry has helped us
build frameworks that help us reduce the turnaround time for the customers by 30-40%.
Established frameworks based on our expertise to reduce development time
Our strategic alliances with the best in the industry including PTC and Siemens ensure
innovative solutions to help our customers take the industry challenges head on, prepare for
the future and deliver better products.
Partnerships and alliances with the best in the industry
25 years of experience in consulting, creating a roadmap and in enabling next generation
operations models to support our manufacturing clients lead the industry.
25+ years of experience
Product Development is atthe core of everything we do
Why Tata Technologies?
Digital Enterprise Solutions6
Product Development is atthe core of everything we do
Our Value Proposition
Tata Technologies - a leader in product engineering services - caters to the global manufacturing
industry; enabling ambitious manufacturing companies to design and build better products
Provide outsourced engineering services for
our manufacturing customers globally to help
them conceive, design, develop and realize
better products.
Help manufacturing customers identify and
deploy emerging technologies, tools and
solutions to manufacture, service and realize
better products.
Engineering, Research & Development Digital Enterprise Solutions
Help our customers
realize better products
Better Faster Safer
Greener Experiential
7Digital Enterprise Solutions
We are a pioneer of globalengineering outsourcing.
Off-shore Engineering Services
We developed the benchmark process for global off-shore delivery of engineering services
25 years ago. This experience, combined with streamlined processes and practices
enables us to quickly deploy off-shore teams to develop or directly connect with existing,
Product Lifecycle Management, data management and company-wide systems.
Our Global Delivery Execution Model (GDEM)
ensures that off-shore activity is invisible to the
on-site, customer technical centre. Team members
on-site manage the distribution of work and the
Tata Technologies technical lead will assign this to
the off-shore engineering and design resources
as well as having the responsibility for cultural
liaison and the quality of work.
Managing and delivering projects in this
way means that local workloads and project
management becomes inherently
non-geographic. On-site and near-shore teams
instantly feel at home dealing with off-shore
resources. There are no technical barriers and
in some situations work is able to continue
around the clock, completing tasks and projects
in record time.
Digital Enterprise Solutions8
9Digital Enterprise Solutions
OFF-SHORE• Off-shore PMO • Design & Development • Simulation Activities
• Manufacturing Execution • Resource Management
NEAR-SHORE• Senior Engineers • Lead Design Engineers • Lead Process & Methods Lead
• Data Management • Delivery Quality
ON-SITE• On-site PMO • EM & Liaison Lead • Project Reviews • KPI Reporting
• Supply Chain Management
Our Delivery Centres throughout NorthAmerica, Europe and Asia, in combination with our Global Delivery Execution Model (GDEM), enable our customers to have a local presence with global strength.
A pioneer of global engineering
outsourcing - we changed the way
businesses operate, enabling them to
build and realize more products
faster and better than ever before.
Digital Enterprise Solutions
Setting the standard inDigital Enterprise Solutions
A leader in product engineering services which caters to the global manufacturing
industry; enabling ambitious manufacturing companies to manufacture, service and
realize better products. A company of innovators, specialists in the design engineering
space, who apply cutting-edge technology to provide a competitive advantage to
customers in the manufacturing sector.
This extensive knowledge and experience is
accessed through our Global Delivery Execution
Model (GDEM), combining off-shore, nearshore
and on-site talent for optimal execution of design
and engineering programs.
You can be assured that Tata Technologies has the
skills, knowledge and resources to help you take
on the industry challenges, bridge the silos within
an organisation and prepare you for a better
tomorrow. Thus, all geared up to partner with the
manufacturing customers across the world to
identify & deploy emerging technologies and tools
& solutions to manufacture, service and realize
better products.
Digital Enterprise Solutions10
We work with our customers to realize their vision, providingsolutions and resources to get them from where they are today towhere they want to be tomorrow.
11Digital Enterprise Solutions
Digital Enterprise Capabilities
TRANSFORM
PLM Services
Manufacture
Service
Realize
PLM AnalyticsBusiness ConsultingPLM Blueprint
REALIZE
Business Process ImprovementKnowledge Based Engineering
PLM Technology LabTraining
Data Factory, Technology Evaluation
Build Factory, Test Factory and Integration Factory
ENABLE
Application Maintenance & Support
TRANSFORM
BUSINESS TRANSFORMATION
Process Optimization and Re-engineering
Value-driven SolutionsIT RoadmapNew Business/Operating Model
Data Migration Services & Infrastructure consulting
Supplier Relationship Management (SRM)
Supply Chain Management (SCM)
REALIZE
ERP Build FactoryTest FactorySupply Chain IntegrationData Factory
ENABLE
ERPBig Data
TRANSFORM
EXTENDED MANUFACTURINGSOLUTIONS
Factory of FutureTarget State ArchitectureIndustry 4.0 and IoTConnected Systems
REALIZE
Technology EvaluationEnterprise IT Blueprint
ENABLE
Manufacturing Execution System (MES)Plant Automation SolutionProduct GenealogyProduct Monitoring
TRANSFORM
APPLICATION VALUE MANAGEMENT
IT Portfolio RationalizationApplication Efficiency Monitoring and Improvement
REALIZE
Data Factory24x7 SupportApplication Optimization
ENABLE
Application Maintenanceand SupportApplication DevelopmentMiddleware
TRANSFORM
DATA INTELLIGENCE
Business Analytics Roadmap DefinitionTechnology EvaluationAdvanced/Predictive AnalyticsBusiness Case DevelopmentCloud & Big Data Analytics
REALIZE
Master Data StrategyData FactoryTechnology EvaluationIntegration Factory
ENABLE
Business Analytics ImplementationEnhancement & SupportData VisualizationData ServicesPrototyping
TRANSFORM
CUSTOMER EXPERIENCE MANAGEMENT SOLUTIONS
Redesign Customer Experience Management
Process AssessmentBusiness Process Reengineering
REALIZE
CRM DeploymentTrainingTechnology Evaluation
ENABLE
CRM Implementation
Dealer Management SystemsMobility, IoT services & Telematics
Self-service PortalField service Automation
Connected Systems
People Process Systems Products
Technlogy driven solutions
IoT Big DataAI/ML RPA
Manufacturing Execution System ERP
MobileApplications
Application Value Management
Telematics
AR/VR
PLM
Customer ExperienceManagement
Supply ChainManagement
PLM Analytics
Product Definition
Product Planning
Industry4.0
Product Research
Better Solutions
Digital Enterprise Solutions12
ReimaginingDigital Tranformation Journey
Managing Technology-Driven
Change and Business
Transformation Roadmaps
Enhancing Customer
Experience Management
Value Creation in Application
Lifecycle Management
Going Digital across the Entire
Manufacturing Value Chain
and the Extended Enterprise
Optimizing Enterprise Data
for Better Business Insights
Partnering with our customers to align their people and processes throughout the
enterprise, enabling effective realization across the Product Lifecycle. This includes
helping them identify and deploy emerging technologies, tools and solutions to
manufacture, service and realize better products.
13Digital Enterprise Solutions
ProductDigitalizationGoing Digital Across the EntireProduct Realization Lifecycle
Proven methodologies for enabling
digitalization and implementation of PLM
solutions across the extended enterprise.
Supported by our experience in using and
configuring PLM technologies in addition to
leveraging new IT infrastructure, cloud, big
data, and the Internet of Things (IoT).
Defining strategies to reconnectmanagement with products, enablingvisual decision-making with automatedreporting and real-time analytics.
Aligning people, processes andtechnology which includes learning andskill development programs.
Enabling smart, virtual and digitalfactories (towards Industry 4.0).
Defining PLM and IT integrationlandscape, technical architecture, digitalroadmaps, enabling IT legacy applicationretirement strategies.
EffectiveCollaborationOptimizing Digital Product Data forBetter Knowledge Management
Tata Technologies brings capabilities around
data integration and optimization to provide
a platform for knowledge and information
sharing across all business functions. This helps
to bridge organizational silos to ensure that
integrated teams have up-to-date and accurate
data, enabling them to make better decisions.
Defining enterprise data models,standardising common message models,security policies, corporate IT standardsand governance.
Converting data into intelligentinformation, coupled with feedbackloop learning mechanisms.
Leveraging cloud, big data, IoT andhyper-connectivity to enable datamining and traceability.
Implementing data migration solutions(Extract-Transform-Load framework).
BusinessTransformationAn Intelligent Approachto Business Transformation
Collaborating in a customer’s digital journey
with an innovative approach and incorporating
best industry practices (Dev Ops and Agile)
through Digital Customer Experiences, IIOT
Solutions, Digital Manufacturing Automation,
Next Gen ERP and supply chain solutions,
Analytics, Mobility and Connected platforms.
Well defined project schedules, chartersand project management plans, alongwith the establishment of local projectorganization and relevant workingcommittees.
Build and Test (BAT) of all businessprocess requirements based on aformulated blueprint.
Finalization of the project “go-live”stage by ensuring complete preparationthrough business support activities.
Global EngineeringServicesGlobal Engineering TalentAt Your Fingertips
Tata Technologies provides access to global
talent and capacity to deliver “best-in-class”
operations for cost-effective, global on/offshore
engineering centres in a dedicated or
shared engagement model depending on your
needs.
Assessing product design andmanufacturing engineers to establishwhat are core & non-core activities.
Defining and implementing GlobalEngineering Centres (GECs), near-site,near-shore or offshore with best inclass processes and operations forcollaborative outsourcing.
Optimizing skill usage against existingprocesses and tools to improve
RightSourcingDesigning and ImplementingDemand Fulfilment Strategies
Tata Technologies helps businesses optimise
valuable and scarce engineering resources.
Using proven models leveraging globally
distributed engineering talent and capacity, we
define and implement sourcing strategies to
free up the capacity to create and innovate.
Identifying core and non-core activitiesto define effective sourcing strategies.
Identifying sources of value addition,including essential non value-added(ENVA) activities through our provenstrategies.
Mapping skills with organizationalstructures from formal and informalroles and responsibilities.
Defining change road-maps to maximizeproduct creation and innovationactivities.
Digital Enterprise Solutions14
Delivering results,manufacturing success
As a pioneer of technology solutions within the manufacturing sector, Tata Technologies
measures success against that of our customer. Analyzing the impact of our work in
attaining their goals, exceeding expectations and delivering real results.
These case studies are just some of the hundreds of success stories we have enjoyed over the
past 25 years. They demonstrate the capabilities present throughout our organization, how they
work seamlessly with one another and how we pioneer new technologies for our customers
around the world.
It’s this expertise in manufacturing that enables us to deliver more products, faster and better
than ever before.
Case Studies
Solution Result
Manufacturing Execution System Challenge
Smart Manufacturing
The company worked with Tata Technologies to implement an MES that offers a flexible, build-to-order production processes.
The United Kingdom’s largest automotive manufacturer,
known for its premium all-wheel drive vehicles, luxury sports
saloon and sports car marques
We highly appreciate Tata Technologies team and would like to say deeply thanks for your great efforts and high responsibilities to implement the MES system successfully.
Real time scheduling helped the customer to gain
100% visibility into orders and processes
10% improvement in Quality
90% build to reschedule thereby enabling indirect
cost saving & productivity improvement
Lack of control over the production process and
Inability to track products or make decisions in
real-time
Extended manufacturing cycle times, leading to slow
time-to-market
Poor visibility into order, machine and operator
status
Implementation of key functionalities, including Order Management and
Real-time Scheduling - A real-time scheduling, sequencing, broadcast and
order management to effectively meet planned delivery dates. Combines the
capability of both SCADA and MES functionalities.
Enabling changes to the specifications in the production process within
manufacturing constraints –both in terms of product options and process.
Dynamic resource scheduling of customer orders with ERP integration.
15Digital Enterprise Solutions
Solution Result
Predictive Analysis using Deep Learning Platform Challenge
Data Intelligence
Industry first solution in managing & insighting product development engineering data through an intuitive Deep Learning platform, “Tata Neuron”
Our customer Tata Motors felt the need to have a common
integrated platform for rapid development and deployment of
machine learning applications across their functions to gain
more insights from this data and reduce cost of development
of their projects. Tata Neuron provides a framework to
develop various Deep Learning Apps very fast which can then
be used for solving various kind of business problems where
direct mathematical relationships cannot be established.
Great Success!
This is the best work done ever in our organization using Deep Learning.
Prediction of problems at early stage of vehicle
development to save product development time and
cost. 70 % reduction in design cycle time observed
Intelligent data monitoring through live dashboards :
Unique model representation unit which is tailor
made for visualizing the AI model and data flow in it
No integrated platform for rapid development &
deployment of ML applications for insighting
engineering data as individual machine learning
modules were used in isolation, trying to solve
problems in their respective area, thereby
duplicating effort and reinventing the wheel
Deciding Best Deep Learning Framework for solving
various problems and data sets across functions and
domains
An innovative Deep Learning platform was developed by Tata Technologies
which exhibits intelligent behaviour to learn, demonstrate and predict
insights utilizing data and process parameters, establishing empirical
relationship amongst process parameters & making complex tasks simple.
The technology has been developed as a solution platform where domain
experts can ‘Pre Process' raw input and output data, 'Train' a Neural
Network with choice of algorithms and other parameters, compare various
configurations, store the ‘Trained Model' and use it for 'Prediction’
Incorporation of major approaches to different "Learning" techniques
(information based, error based, probability based etc.)
Digital Enterprise Solutions16
Solution Result
PLM Migration Post Acquisition Challenge
Product Lifecycle Management
To sustain its leadership in operating segment by collaborative product development, the customer wanted to merge Windchill based engineering & PLM systems of newly acquired company to Teamcenter
A leading Tier 1 automotive components supplier with a vision
for a clean, energy-efficient world.
This Migration project was the largest project undertaken in our PLM journey so far and for the first time in our history of many Go-Lives we had, we saw no Post Go-Live issues/ escalations.
6 Months early value realization through On
Demand Migration
6500+ Hours of designers saved by automation
during the execution
Zero External Defects and 99.5% Data Accuracy
Mapping business process and data in new system
while keeping intrinsic business intent of acquired
company
Drive Organizational Change Management
effectively for smooth transition of people to new
PLM system & processes following ambitious fixed
timeline
Enhance existing system capabilities to bring process
efficiency, data quality with early value realization
Process re-engineering & extensible data and security model
architecture with selective PLM system (Teamcenter) enhancement in
phases and system integration
Pre-Migration Analysis to establish scope boundaries, data
classifications, migration tools, deployment strategy and risks and
success criteria for migration success
On Demand Migration (iMigrateIT) – to bring early value realization and
remove migration from critical path
OCM Strategy and Execution - Our OCM framework to enable
organization a smooth transition to new PLM system and processes
without impact on business.
17Digital Enterprise Solutions
Solution Result
Complex Application Environment Challenge
Application Management Services
Transition, support, integrate, manage & modernize large & complex application environment
The United Kingdom’s largest automotive manufacturer,
known for its premium all-wheel drive vehicles, luxury sports
saloon and sports car marques
I am deeply impressed seeing all the engagement & effort in supporting us. Together, we can wave a difference delivering better cars faster to our customers.
15% Reduction in annual application maintenance
cost
40% Reduction of Critical & High Priority incidents
20% Reduction in manual efforts in manual efforts
5% YoY productivity improvement
Cost - Rising maintenance costs of growing
application portfolio and the skills to support it due
to ageing staff
Size - Around 1000+ applications
Obsolescence - Applications using obsolete/old
technologies
Complexity & Customization – very complex
application interfaces and high levels of
customizations in applications
ITIL Based Support using Tickets and Change Service Requests,
Problem Management.
Ownership for delivering work packages related to Integration, testing
and decommissioning of Applications (SLA based)
Cost reduction through removal of legacy components, build
Competency centres for Development, Testing and Integration and
integrated delivery models
Digital Enterprise Solutions18
Engineering services for the manufacturing sector.Tata Technologies is a global engineering and product development digital
services company focused on fulfilling its mission of helping the world drive,
fly, build and farm by enabling manufacturing clients across the automotive,
industrial machinery and aerospace verticals realize better products and
drive efficiencies in their businesses, leading to the development of products
which are better for the end customer, environment and society at large.
There are two components to the company’s value proposition; the first one
being outsourced product engineering services for our clients helping them
conceptualize, design and develop better products, and the second one is
helping them identify and deploy technologies and solutions that are used to
manufacture, service and realize better products. These offerings are
delivered through two lines of business: a) Engineering, Research and
Development (ER&D) services, and b) Digital Enterprise Solutions which
includes offerings in Connected Enterprise IT (CEIT) and Product Lifecycle
Management (PLM) services and products.
We are committed to ‘Engineering a better world’ through collaborative
innovation and adoption of sustainable technologies and processes. Tata
Technologies has over 8600 employees serving clients across three
continents through our uniquely balanced on-shore/offshore global delivery
model that enables us to provide aligned on-shore customer proximity
required to support the iterative nature of product development services
together with the capacity and cost-effectiveness of offshore locations.
8,600+ Professionals
$400M USD CONSOLIDATED REVENUE
3 Active RegionsEurope, North America, Asia Pacific
17 Global Delivery CentersUSA (Headcount: 429) - Troy, Detroit | Europe (Headcount: 1325) - Warwick (UK), Gothenburg (Sweden), Brasov, Craiova & Iasi (Romania) | India (Headcount: 6727) - New Delhi, Blue Ridge & Hinjawadi - Pune, Bengaluru, Thane | China (Headcount: 86) -Shanghai (China) | SEA (Headcount: 56) - Tokyo (Japan), Bangkok (Thailand), Singapore
USA
Detroit
Troy, Detroit
UK
Warwick
Sweden
Gothenburg
Romania
Brasov
Craiova
Iasi
India
New Delhi
BlueRidge, Pune
Hinjawadi, Pune
Bengaluru
Thane
Thailand
Bangkok
China
Shanghai
Japan
Tokyo
Singapore
Singapore
19Digital Enterprise Solutions
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www.tatatechnologies.com
ASIA PACIFIC25 Rajiv Gandhi Infotech Park
Hinjawadi, PuneIndia
411057
Tel. +91 20 6652 9090
EUROPEThe European Innovation and
Development Centre (EIDC)Olympus Avenue
Tachbrook Park, Warwick, UKCV34 6RJ
Tel. +44 (0) 8443 759685
NORTH AMERICA6001 Cass Avenue
Detroit, MIUSA
48202
Tel. +1 248 426 1482
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