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Dhiren Chatalini, Pringgo Husin, & Dhiren Chatalini, Pringgo Husin, & Jimmy NguyenJimmy Nguyen
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Business tool Shows Performance Indicators(PI)
- Focus on small targets areas
Key Performance Indicators - What to do to increase performance
- Related to a strategic objective- More powerful than PI’s
Important Information to User
Contains Scorecards, Reports and Filters
Dashboards
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1970s : Idea for digital dashboards for decision
support
1990s: With expansion of internet, started to appear. Digital Nervous System term appears
Present: Can be out of the box, or in house.
History of Dashboards
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“…You always are alert to the most important things, and you block out the information that's not
important. And companies really need to have that same kind of thing: the information that's valuable getting to the people who need to know about it.”
Digital Dashboards are just part of the DNS
Digital Nervous System
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Stand Alone Software Applications
Web-browser based applications
Desktop applications (widgets)
Specialized dashboards may track all functions in a company (and allow drill down, to video low level data)
Types of Dashboards
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Link past business trends & information current
operational data. Alert stakeholders when metrics and indicators
are in red. Decision makers were surveyed and said most
decision making comes after viewing 6-10 data sources
Can integrate Dashboards with databases, spreadsheets and other applications
Dashboard Usage
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Benefits of Dashboards
Better Decision
Make better business decisions by bring all key
information
Allows business managers to make:
- Fact-based data
- Data-driven decisions Faster
Decision Information in dashboard is the end result
Web-based dashboards are available to users worldwide
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Benefits of Dashboards
Better Performance
Combine data from a variety of systems into a single,
summarized version
Present dynamic and real-world view data
Allows teams to effectively:
- Measure
- Monitor
- Manage
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Disadvantages of Dashboards
Time Consuming Employees are required to be
trained to perform the function
Costly Procedure Required to purchase the software
Requires profession
Professional reports takes a lot of experience to create a perfect dashboard
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SAP Xcelcius
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Components
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Data Source
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Properties Window
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Manufacturing firm:
Present KPI relating to # parts made (in a time frame) # parts that failed
quality testing
Human Resource Dept.# Openings in companyRetention RatesCost of recruiting
E.g. GE Aviation created Digital Cockpit (monitor aircraft makers spare parts)
Dashboard Usage examples by Industry
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Strategic Dashboards
Real Life Examples
Used by Management to present KPIs and performance monitoring
Operational Dashboards Present instant and real-time
information
Used by:
- Emergency
- Call centers
- Manufacturing plant
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Real Life Examples
Informational Dashboard Geared towards a broader audience of business users
Dashboard are often:- Functional - Amazing outlook
Analytical Dashboards
More strategic dashboards as analysts wants raw data from OLTP