DevOps:For Happier, More Productive People

Leslie HawthornDevOps Days Amsterdam 2014

@lhawthorn

The human element in developmentand operations

“Defining” DevOps

Source: Kickstarter Dev Blog

metricsclearly communicate them for success

blameless review

create spacefor people to grow

viewing people holistically

is magic

continuously deliver feedback*

* != micromanaging

integrate feedback continuously*

* != perfectionism. ^^

embracing your own failure

incremental improvement:

now for humans!

culture + tools + self

know which to fix first

Thank you!

@lhawthorn

Photo Credits • Sunshine Station: http://www.flickr.com/photos/zayzayem/6999281453/• DevOps Needs Pyramid:

https://www.kickstarter.com/backing-and-hacking/hierarchy-of-devops-needs• Stopwatch: http://www.flickr.com/photos/wwarby/3297205226/• Finger pointing: http://www.flickr.com/photos/iandesign/1205496024/• Holistic Harry: http://www.flickr.com/photos/jakecaptive/49915086/• Coach with students: http://www.flickr.com/photos/pup/2205782794/• Wise grafitti: http://www.flickr.com/photos/49889874@N05/8183531599/• Fail screen: http://www.flickr.com/photos/emmajane/3896121914/• Footsteps: http://www.flickr.com/photos/bigbirdz/5395756252/• Tools: http://www.flickr.com/photos/lenore-m/2515800654/• All images are copyright their respective owners and are used under a Creative

Commons license or are considered fair use.

Licensing

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