![Page 1: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/1.jpg)
@jezhumble goto chicago 20 may 2014
devops culture and practicesto create flow
![Page 2: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/2.jpg)
the production line
http://www.flickr.com/photos/toyotauk/4711057997/
![Page 3: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/3.jpg)
the production line?
![Page 4: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/4.jpg)
lean product dev vs manufacturing
Charles Betz, Architecture and Patterns for IT
![Page 5: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/5.jpg)
https://www.flickr.com/photos/chrishuffman/2336990347/
![Page 6: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/6.jpg)
![Page 7: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/7.jpg)
http://www.toyota-global.com/company/vision_philosophy/toyota_production_system/jidoka.html
“Since the loom stopped when a problem arose, no defective products were produced. This meant that a single operator could be put in charge of numerous looms, resulting in a tremendous improvement in productivity.”
toyoda automatic loom, type g
![Page 8: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/8.jpg)
jidoka
自動化 + 人 = 自働化
automation + people = autonomation
![Page 9: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/9.jpg)
jidoka
http://www.toyota-global.com/company/vision_philosophy/toyota_production_system/jidoka.html
![Page 10: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/10.jpg)
Mainline Server
Develop
Build
Build
pull
Local Workstation
Buildpush
✔Done!
![Page 11: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/11.jpg)
Mainline Server
Develop
Build
Build
pull
Local Workstation
Buildpush
✔Done!
Everyone Commits To
the Mainline Every Day
![Page 12: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/12.jpg)
www.infoq.com/presentations/google-test-automation
![Page 13: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/13.jpg)
deployment pipeline
Delivery team Version control Build & unit tests
Automated acceptance tests
User acceptance tests
Release
Check in
Feedback
Trigger
Check in
Feedback
Trigger
Trigger
Check inTrigger
Trigger
ApprovalApproval
Feedback
Feedback
FeedbackFeedback
![Page 14: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/14.jpg)
hp laserjet firmware team
~5% - innovation
15% - manual testing
25% - current product support
25% - porting code
20% - detailed planning
10% - code integration
2008
![Page 15: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/15.jpg)
deployment pipeline
![Page 16: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/16.jpg)
hp laserjet firmware team
~5% - innovation
15% - manual testing
25% - current product support
25% - porting code
20% - detailed planning
10% - code integration
2008
~40% - innovation
5% - most testing automated
10% - one branch cpe
15% - one main branch
5% - agile planning
2% - continuous integration
2011
The remaining 23% on RHS is spent on managing automated tests.
![Page 17: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/17.jpg)
the economics
2008 to 2011
• overall development costs reduced by ~40%
• programs under development increased by ~140%
• development costs per program down 78%
• resources now driving innovation increased by 8X
A Practical Approach to Large-Scale Agile Development - Gruver, Young, Fulghum
![Page 18: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/18.jpg)
improvement kata
![Page 19: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/19.jpg)
What obstacles are preventing you from reaching it? which one are you addressing now?
What is the target condition? (The challenge)
What is the actual condition now?
When can we go and see what we learned from taking that step?
What is your next step? (Start of PDCA cycle)
improvement kata
![Page 20: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/20.jpg)
improvement kata
![Page 21: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/21.jpg)
delivery — change lead time
quality — time to restore service, % unplanned work
cost — transaction cost of making a change
morale — job satisfaction is highly correlated with business outcomes
safety — make changes and experiments safe to fail
lean metrics
![Page 22: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/22.jpg)
@jezhumble
high trust culture
Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
![Page 23: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/23.jpg)
managers help their reports
leaders decide outcomes — with short horizon
people doing work discover how to achieve outcomes
update vision, outcomes, metrics based on learnings
leadership
![Page 24: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/24.jpg)
measure and improve customer outcomes
use automation to detect problems quickly
work in small batches
use continuous improvement to get better
takeaways
![Page 25: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/25.jpg)
jesse’s rule
“don’t fight stupid, make more awesome”
Jesse Robbins, Co-founder, Opscode @jesserobbins
![Page 26: devops culture and practices to create flow chefgotocon.com/dl/goto-chicago-2014/slides/JezHumble_DevOpsCultur… · Delivery team Version control Build & unit tests Automated acceptance](https://reader034.vdocuments.us/reader034/viewer/2022050305/5f6db05b6488c024ff4af666/html5/thumbnails/26.jpg)
questions@jezhumble | [email protected] http://continuousdelivery.com/
!ThoughtWorks is hiring! http://join.thoughtworks.com/ !Australia | Brazil | Canada | China Germany | India | Singapore | South Africa Uganda | UK | USA
© 2014 ThoughtWorks, Inc.
Pre-order my new book! http://amzn.to/1f7UkbV