Download - Developing and Maintaining Demand & Capacity
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Developing and maintaining demand
& capacity
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Problems in Planning and Controlling of
Service Demand & Capacity
Inventory cant be maintained
High Variability of Demand
LabourDependency
Location of Service Provider
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High Variability of Demand
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LabourDependency
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Location of Service Provider
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Demand, Capacity & Quality of
Services
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Demand, Capacity & Quality of Services
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Avg. Occupancy Optimum Capacity Max Capacity
75 Beds Hospital
50 Occupied10 Doctors
20 Paramedics
8 WardAttendants
2 compounders
75 Beds Hospital
75 Occupied10 Doctors
20 Paramedics
8 WardAttendants
2 compounders
75 Beds Hospital
40 Occupied10 Doctors
20 Paramedics
8 WardAttendants
2 compounders
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Demand, Capacity & Quality of Services
Demand Exceeds Capacity ( Loss of Business)
Demand Exceeds Optimum Capacity ( Low quality of service)
Well Balanced Demand and Supply ( Maximum profit with quality of
service)
Excess capacity (Resource wastages and loss of opportunity)
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Why cant capacity be increased ?
Limited Time
Scarcity of Labour
Capacity of Machinery and Equipments
Lack of Space and Facility
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Limited Time
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Scarcity of Labour (Skills orUnskilled)
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Capacity of Machinery and Equipments
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Lack of Space and Facility
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How to manage demand ??
Understanding Demand Variations
Periodical Selection of Market Segment
Collaborative arrangements
Prediction of Demand because of some unusualincidents
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Understanding Demand Variations
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Periodical Selection of Market Segment
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Collaborative arrangements
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Prediction of Demand because of some
unusual incidents
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How to match capacity and demand
Capacity = Demand
Shifting the demand
Discounted pricing
Product Variations
Alerting Costumers
Modifying timing and delivery of service
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Discounted pricing
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Product Variations
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Modifying timing and delivery of service