Developing a Talent Toolkit to Meet the Higher Ed IT Needs of the Future
MEETING NOTES EDUCAUSE Connect San Antonio Dani Aivazian Stanford University
TALENT AND DEVELPMENT TRACK
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TALENT AND DEVELPMENT TRACK
How does your institution do
¨ Growing a group together – career development
¨ Professional development as a separate budget line (this is used differently at different institutions)
¨ Monthly conversations on an assigned topic (structured conversation driven through the organization)
¨ Goals and milestones in performance appraisals
¨ Start with hiring process
Key Points and MomentsDebrief Notes from Interactive Activity #1
Think about your own area/organization/institution. What are the abilities and competencies that you need to recruit or develop to meet the
Transcription ofNotes from Interactive Activity #2
Cloud Offerings Classroom Technologist
Computer Tech Server Admin
Technology Users SW Development Tools
Web integration Research Computing
IT Contracts IT Purchasing Specialist
Vendor Relationship Management
Business Relationship Management
Informatics Student Analytics
Security Awareness IT Security Officer
Mobile Development Business Analysis
ITIL certification
Technical/Functional Expertise
Collaboration
Teamwork (4 post-its) Team building Collaboration Collaborative Spirit
Customer Service
Orientation
Service Orientation Service Management Customer Service Skills Customer Service Job experience in customer service Ability to think/talk like a customer Ability to put yourself in the shoes of other people (staff, students, faculty)
CommunicationEffectively communicate Great communicators Engagement with community Communication Communication and collaboration
Leadership
Adaptability Vision Understanding big picture, University vision Risk willingness Not afraid to fail Fearlessness Innovators Innovation/creativity Creativity Strategists Strong leadership (x2) Business Intelligence
Other “Soft Skills”
Professionalism Emotional intelligence Emotional intelligence Flexibility with changing job descriptions Problem solver Commitment to inclusiveness Time management
Desire to learn Lifelong learning Continuous learning Be information browsers Negotiate resulting in mutual success Self aware Accountability Knowledge of University priorities Knowledge of/awareness of changes in higher ed landscape Ability to translate big picture goals into specific deliverables Seek diversity in solutions Effectiveness
