Download - Deployment and UC Experience
Deployment and UC Experience
Magesh ManirajIT Consultant | Satyam Computer Services [email protected]
Session Objectives
OCS 2007 IntroductionPlan for basic deployment Plan for an enterprise deploymentOverview of various enterprise deployment optionsTools that are available to help manage deploymentsUC user experience
Basic OCS 2007 Scenario
Standard Edition
AD
Ideal forProof of Concept/Pilot
Branch Office
Functionality IM, Presence, Peer-to-peer Voice, Conferencing
No External Access, Not Highly Available
PSTN requires Mediation Server
Server Roles
Co-located on one server Presence, IIS Share, Conferencing,
A/V
Scalability1 Server
Up to 5,000 users
Standard Edition Deployment
QOE Monitorin
g Archiving
CDR
OCS 2007 Architecture Overview
Public IM Clouds
MSNAOLYahoo
RemoteUsers
DMZ
FederatedBusinesses
Front-End Server(s)
(IM, Presence)
InboundRouting
OutboundRouting
PSTN
BackendSQL
server
Exchange2007 Server UM
Voicemail
UC endpoints
Active Directory
Voice MailRouting
Conferencing
Server(s)
PBX
(SIP-PSTN GW)
AccessServer
DataAudio
/VideoSIP
Mediation Server
PRI
Enterprise Edition Deployment
Server RolesRole Scenario Purpose
Standard Edition All All-in-one functionality for proof-of-concepts
Enterprise Edition: Front End
AllSIP communications between client and servers
Enterprise Edition: Back End
AllSQL Server: Back End store for state information
DirectorExternal Access
Authentication of external users
Edge ServerExternal Access
Remote access, federation, PIC, media traversal
Mediation Server Voice Interoperability with IP-PSTN Gateways
Archiving Server All Compliance and Call Detail Records
Communicator Web Access
Web AccessWeb Access for IM and Presence functionality
RoleScenari
o Purpose
Web Conferencing ServerConferencin
g
Dedicated MCU for web (data) conferencing in high-scale deployments
Audio/Video Conferencing Server
Voice and Conferencin
g
Dedicated MCU for Audio/Video conferencing in high-scale deployments
IIS ServerConferencin
gDedicated IIS Server for Conferencing data
Web Conferencing Edge Server
Conferencing
Transports Web Conferencing (PSOM) traffic through the Perimeter Network for external/anonymous/federated access
A/V Conferencing Edge Server
Voice and Conferencin
g
Transports A/V traffic (RTP) through the Perimeter Network for external access
QoE Monitoring Server VoiceMonitors Quality of Experience for Voice and media. Rich reporting and historical analysis
Exchange Unified Messaging
VoiceIntegration with Exchange UM – voicemail, missed call notification, auto-attendant features
Server Roles
Key Planning ConsiderationsFunctional requirements
Will I deploy Voice? Will I deploy Conferencing?Do I need to provide access outside the corporate firewall?Do I have compliance requirements for IM and conferencing?
Site AnalysisHow many sites do I have?What is the bandwidth at each site?How many users at each site?
Deployment PathAm I migrating from Live Communications Server 2005?Is this a proof-of-concept deployment?
Consolidated Configuration Scenario Enterprise Edition Example Deployment
Medium Size Business
Regional Deployment
Functionality IM, Presence, Peer-to-peer Voice, Conferencing
Highly Available, Medium Scale
No External Access
PSTN requires Mediation Server
Server Roles
Scalability5 Servers
Up to 30,000 users
AD
Enterprise Edition Front-End Servers: Consolidated
SQL
Presence
Conferencing
IIS Share
Audio/Video
Expanded Configuration Scenario Enterprise Edition Example Deployment
Large Enterprise
Central Datacenter
Functionality IM, Presence, Voice, Conferencing
No external access, No PSTN
Server Roles
Scaled-out across servers
High Availability, High scale
Scalability14 Servers
Up to 125,000 users
AD
Enterprise Pool: Expanded
Back-end Server
SQL
Back-end Server
SQL
Active
Passive
A/V Conferencing
Servers
Web Conferencing
Servers
IIS Servers
Enterprise Edition Front-End Servers: Expanded
AD
Enterprise Pool: Expanded
Back-end Server
SQL
Back-end Server
SQL
Active
Passive
A/V Conf
Serve
rs
Web Conf
Servers
IIS Servers
Enterprise Edition Front-End Servers:
Expanded
Access Edge Server
Web Conf Edge Server
A/V Conf Edge Server
ISA (Reverse Proxy)
Traffic: PSOM
Traffic: A/V
Traffic: HTTPS
Traffic: SIP
External Access Configuration Scenario Enterprise Edition
Example Deployment Large Enterprise
Central Datacenter
Functionality External access to IM, Presence, Voice, Conferencing
Browser base access
Server Roles
Scaled-out across servers
High Availability, High scale
Scalability14 Servers
Up to 125,000 users
Global Deployment With Voice Scenario
AD
SQL
Enterprise Pool: Consolidated
Secondary Site
PSTNRegion I
IP-PSTN GW
A
IP-PSTN GW
B
IP-PSTN GW
B
MediationServer
MediationServer
Loc 1
Loc 2
Loc 3Enterprise Pool: Expanded
Back-end Server
SQL
Back-end Server
SQL
Active
Passive
Primary Site
Web Conferencing ServersA/V Conferencing ServersIIS Servers
Enterprise Edition Front-End Servers: Expanded
ISA (reverse proxy)
DMZ
A/V ConfEdge Server
Web Conf Edge Server
AccessEdge Server
ISA (reverse proxy)
A/V ConfEdge Server
Web Conf Edge Server
DirectorInternal Deployment
Internal Deployment
OC
UC phone
ConsoleCOMO
Corporate Network
Corporate Network
WAN Link
REDMOND Datacenter
SINGAPORE Datacenter
External Access
(Secondary)PSTNRegion
II
IP-PSTN GW
A
IP-PSTN GW
B
IP-PSTN GW
B
MediationServer
Loc 1
Loc 2
Loc 3
A/V ConfEdge Server
Traffic: A/V
Web Conf Edge Server
Traffic: SIP
Traffic: HTTPS
ISA (reverse proxy)
Access Edge Server
Traffic: PSOM
DMZ
Internet Corporate Network
External Access
(Primary)
AD
DMZ
Corporate Network
OCS 2007 SEInternet
User authenticates Access Proxy
OCS Access Edge Server
Director authenticates remote user
Secure connection over TLS
Secure connection over
MTLS
Pool A Pool CPool B
Load Balancer
Load Balancer
OCS 2007 SE
...
Directors
UM Integration with basic OCS 2007 Deployment Ideal for
Proof of Concept/Pilot
Branch Office
Functionality Voice mail for office communicator
Auto Attendant functionality
IM, Presence, Peer-to-peer Voice, Conferencing
No External Access, Not Highly Available
Server Roles
Co-located on one server Presence, IIS Share, Conferencing,
A/V PSTN requires Mediation Server
Recommendation for Site Topology
> 5K
users
Yes
No
Yes Standard Edition
No
Enterprise Edition:
Consolidated
No
Enterprise Edition:
Expanded
Yes
Small Branch orProof of Concept
Regional Datacenter
Central Datacenter
** Repeat as necessary for each site
Start
High Availability?
> 30K users
Topology Servers Required Maximum Endpoints Supported
Standard Edition Server 1 Standard Edition server 5,000
Enterprise Edition Pool: Consolidated Configuration
4 Enterprise Edition Front-End servers running all
server roles1 Backend SQL Server
30,000
Enterprise Edition Pool: Expanded configuration
With Mid-Range Performance SQL
Backend
4 Front-End Servers2 Web Conferencing Servers2 A/V Conferencing Servers
2 IIS Servers1 Backend SQL Server
50,000
Enterprise Edition Pool: Expanded configurationWith High Performance
SQL Backend
6-8 Front-End Servers4 Web Conferencing Servers4 A/V Conferencing Servers
2 IIS Servers1 Backend SQL Server
125,000
Capacity
Deployment ToolsValidating deployment configuration
Validation tools in MMC console Simulates workloads (IM, login, presence, A/V etc) Checks configuration settings Provides detailed drill-down reports
Best Practices Analyzer tool
Automating deployment tasksWith LcsCmd.exe Delegate Administration – server admin, user admin,
setup admin Check status of deployment Prepare Active Directory for deployment Backup/Restore operations
Microsoft Office Communicator Client
Part of premium Office 2007 editions
Office Professional PlusOffice Enterprise
MSI driven setupRoll out Communicator 2007
SMS packageDesktop deployment wizard
Client settings are auto configured
Microsoft’s Investment ThemesUnified Communications end-user experience
Integrated communications toolsIntegrated e-mail, presence, IM, voice, videoSeamless transitions between modesWide range of devices
Anywhere accessFrom any telephoneFrom any Web browserFrom Windows Mobile devices
Communicate from inside applicationsRich presence throughout Microsoft Office applicationsAbility to find right person and use right modeShared context and content
Communicate from within Applications
Throughout Microsoft Office Integral presenceCommunicate and share content
Click to communicate within Office Outlook
Reply to e-mail with real-time communicationKeep conversation historySchedule conferences
Extend LOB applications
Integrated Communication Tools
High quality of experienceCall from your applicationsHigh voice/video qualityRich call management
Intuitive user interfaceIntelligent call routingIntegrated with IM and video
Integrated Communication Tools
Enterprise presenceInstant messagingSoftware-powered VoIPIntegrated device experienceAudio and video conferencingWeb conferencing
Key TakeawaysExploring OCS 2007: How do I run a Pilot?
How do I plan my enterprise deployment?
What deployment options are available for my enterprise?
What tools can I use to manage the deployment process?
How to communicate from within applications?
References
Visit the Microsoft OCS 2007 Tech Centerhttp://technet.microsoft.com/en-us/office/ocs/default.aspx
Visit the Microsoft OCS 2007 Technical Library http://technet.microsoft.com/en-us/library/bb676082.aspx
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