DentalMetricsandtheWizardofOzMastertheNumbersandStatsinYourOfficetoGrowYourDentalBusinessandAvoidtheFlyingMonkeys• Wemustknowwherewearegoing
• Wemustknowwhyit’simportanttogetthere
• Wemusthaveaplan• Wemustbeclearaboutourrole• Wemustbeaccountable• Wemustbeconsistent• Wemustdevelopourskill
TrackingNumberswithAccountingSoftware:
• IncomeStatements(P&L)
• Expenses–Fixed&Variable
• StaffExpenses
Example:IfGrossStaffSalariesare$______permonth;$_______x5=$________MinimumCollectionsGoalTarget
• Days&HoursWorkedByProvider
• ChairHourValue–calculatedbyreviewingthefollowingfortheprevious12months:o #of_________________o #of_________________o PracticeCollectionso PracticeIncomeStatemento Monthly_____________________________
Example:Practiceopen5daysperweekwith5chairs,closed10businessdaysperyear…________chairhoursperyearavailableforpatientcareandrevenuegeneration.
________perchairhourcollections ________“nextlevel”perchairhourcollections ________break-evenperchairhour
• TrackingBroken&CancelledAppointmentsTrackingNumberswithPracticeManagementSoftware
• Collections–Gross&Net
• Production–Daily/Weekly/Monthly/Yearly
• Collection%toProduction
• ProductionbyDepartment
• TheGap:MonthlyGoal–WhathasbeenProduced+WhatisScheduled
• AccountsReceivableCurrent(<30days):______30–60daysold:_________60–90daysold:_________Over90daysold:________
• OutstandingInsurance
WhataboutWrite-Offs?
• HygieneMembership–Thepercentageofpatientsactiveinhygienere-care
• NewPatientsperMonth
• CaseAcceptanceRatio/NewPatientFactor
Trackingyournumberstakestime,effort,andconsistency.Havethecouragetobeintentional.
TrackEvaluateActionMeasureProgress
Pennyofferscoachingservicesfordentalpracticesaroundthecountry.
ScheduleaComplimentaryCoffee-TalkwithPennytoDiscussGrowingYourDentalBusiness
Weoffer…
• PracticeOptimizer• PinpointSessions
• CoachingPrograms(byphone&inoffice)
• 90-DayCoaching
• MysteryShops
• DentalRetreats
Ifyou’reinterestedinmoreinformationaboutourofferings,scheduleavirtualcoffeetodaybyvisiting
PennyReed&Associates888.877.5648
www.pennyreed.com
