Download - Dataplex MS UC Event Presentation 22062010
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Understand more about dataplex
Understand OCS and futures?
What’s new in Exchange
Understand more about BPOS
Free Lunch?
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Introduction and OverviewWhy unified communications?
OCS 2010 (Wave 14)Refreshment Break
Exchange 2010Microsoft BPOS
Demonstration TimeLunch and networking
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Established in 1996
Impartial ICT Consultancy
Dataplex: Advisory, Professional Services & Service Desk
Nationwide Coverage
Group Turnover 2009 £16M
Delivered virtualised solutions for 14 years with 150+ years experience across our technical pool
Implemented PB’s of consolidated storage from physical SAN and virtual storage
Secured over 300,000 endpoints with encryption software across public and private sectors
Trusted Brand with partners and clients.
Design
Oxford 0845 260 4747
Manchester 0845 260 5757
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DeliverBusiness
Value
Reduce Operational
Expense
Risk Mitigation
& Compliance
Increase Agility
We enable you to deliver business agility and resilience by the effective use of technology.
We ensure you are secure and compliant.
We assist you in delivering a competitive edge and value to your stakeholders.
In a complicated world we simply do what we say:
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IT Advisory Professional Services
Service Desk
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StrategicDefine why an organisation should undertake a new initiative and what impact it has to them commercially
AssessmentDetermine current state and assess against recommended objectives
TechnicalPlan and design against requirements
ImplementationImplement the solution
Service DeskSingle point of contact for operational efficiency
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Business Continuity & DR
Storage Architecture
Tiered Virtualisation
Security & Compliance
Cloud Computing
Collaboration & Messaging
Infrastructure & Server Architecture
Networking
Management
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24x7 Service Desk
2nd & 3rd Line Support
Asset & System Management
Hosting & Managed Services
Vendor Management
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Cloud Security
Desktop Security
Networking
Server Proliant Integrity
Management
Datacentre Security
Availability
Virtualisation
Storage
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Your feedback is important to us. Included in your packs are feedback forms,
please take a couple of minutes to complete them and be entered into a draw for
the chance to win a case of wine.
Presentations available from:http://www.dataplex-systems.com/events.htm
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Due to the complexity of today’s business environment, collaboration in technology encompasses a broad range of tools that enable groups of people to work together
including social networking, instant messaging, team spaces, web
sharing, audio conferencing, video, and telephony.
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develop customerrelationships
improve operations
drive innovation
build partner
connections
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Information doubles every 1,100 days. Yet the amount of time available to deal with that information remains constant:
1,440 minutes per day
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File Shares
Home Directory
Exchange Public Folders
Lotus Notes Databases RSS/Newsfeeds
SQL/Oracle
ECM
Excel Spreadsheets
Access Database
Intranet Site
Extranet Site
Internet Site
Custom Applications
Inbox
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Different Time,Different Place
Same Time,Different Place
Same Time,Same Place
Working Alone
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Individuals do not have mechanisms to share critical knowledge and most of this is lost when they leave the enterprise.
Employees get 50%-75% of their relevant information directly from other people.
People trust unknown sources on the internet more than their peers
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Employees are the same person, with the same expectations, whether at home or at work!And yet they get a better experience at home!
Our end users are IT Savvy, or at least they think they are.
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The generation born in the 1980s who are now
entering the jobs market, higher education and the
electorate.
They are the biggest generation in the history of the world. They account for
about 1/3 of the world’s population and 1/4 of U.S.
population.
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Will never read a newspaper but will be attracted to some (online) magazinesWill never own a land-line phone (and maybe not a watch)Will trust unknown peers more than expertsCommunity at the centre of Internet experienceUse IM. Think e-mail is for their parents.
Want everything to move to mobileHave and want access to multiple devices, but must be simpleWant and expect information to be available at the touch of a buttonAre more likely to utilise cloud services on a daily basisWould rather IM than talk.
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On 7 Different devices
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50% of phone calls require you
to look up a telephone number.
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14% check their phone.
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Communication Overload
Globally Distributed Customers and Teams
Disconnected Communications Systems
High Cost of Communications
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Integration of disparate data islands into familiar business productivity tools:
E-mailInstant messaging2010 Microsoft Office systemWindows Mobile-powered devices
Using integrated servers plus services and client applications:
Microsoft Office Communications Server 2010Microsoft Office Communicator
Microsoft Exchange Server 2010Microsoft Exchange Hosted Services
Microsoft Office Live Meeting serviceMicrosoft Office Outlook
Microsoft Office SharePoint Server
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E-M
ail &
Uni
fied
Mes
sagi
ng
Inst
ant
Mes
sagi
ng
Ente
rpri
seTe
leph
ony
Con
fere
ncin
g
Platform
Unified Experience
Com
mon
Man
agem
ent
Horizontally integrated common platformStandards-based distributed architecture
Accessibility in the entire networkOne common database
Voice Mail
EnterpriseTelephony
Audio Conference
Web Conference
Video Conference
E-Mail &Instant Messaging
Separate Managem
ent
Vertically integrated communication silosInefficient communicationsCommunications overload
Parallel infrastructures
Overall CostsDown
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Outcome
Reduce Total Cost of Ownership
Reduce time to Complete Projects
DecreaseCosts
IncreaseRevenue
Profitable Growth enabled by Unified CommunicationsLower Cost of Sale
Reduce Travel & Training costs
Shorten Sales Cycle
Increase Sales Wins
Improve Compliance / E-discovery
Improve Customer Services & Loyalty
Reduce Telephony costs
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Lower your travel & audio conferencing costs while increasing collaboration
Broadly deploy audio, web, and video conferencing while
removing your reservation-less audio costs next
Provide a lower cost and more flexible telephony
infrastructure for a better user experience
Deploy software powered VoIP for mobile, teleworkers and
new employees
Reduce interruptions and help your employees find & click to communicate with the right
people, right away
Light up your Microsoft Office investments by broadly
deploying Presence & Instant Messaging
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One inbox:E-mailFaxVoice mail
All messages manageable from any tool
Desktop: Office OutlookWeb: Outlook Web AccessMobile: Exchange ActiveSync-enabled mobile phonesPlain phone: Outlook Voice Access
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INTERNET Mid ‘90s
CLIENT/SERVER Mid ‘80s
PC & APPS Early ’80s
MAINFRAME ’60s & ‘70s
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Providing IT resources, as a service, in a dynamic and scalable manner over a network
Five essential characteristics of the Cloud: On-demand self-service
Broad network access
Resource pooling
Rapid elasticity
Measured service
Public, Private, Hybrid
Software, Platform, Infrastructure ‘as a Service’
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Extending tools and platform to cloud
Experience across multiple devices
Best-in-class SLAs and IT governance
Best of both worlds
User in control
Deployment choices for IT
+
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Software-as-a-Service (SaaS)
Platform-as-a-Service (PaaS)
Infrastructure-as-a-Service
(IaaS)
HardwareServers, storage, power,
cooling, networking
Software PlatformOS, Database, systems
management
ApplicationsSoftare applications, email,
collab, CRM
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Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners
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Communicate and collaborate seamlessly across applications and devices
Instant MessagingE-mail
Web ConferencingDocument Sharing Presence
Calendaring Work Flow Mobility Offline Access Archiving
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Unified access point for all Online services
Simplified Management
Subscription and Trial
Web AccessService Administration
Trial and Buy User Management Settings Support Tools
Anywhere* Access without VPN
Single Sign On Application Access SharePoint Links Downloads Password Reset
Rich Client Access
IT Pro End User
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Giving IT the flexibility to choose Online deployment by geography, workload or roles
HQ
Branch Office
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Always up-to-date capabilities at a predictable cost
Key Benefits• Up and running quickly• Latest software • No more server upgrades• Subscription-based• Predictable cost• Optimize productivity
Simplified Management
IT Is A Cost Center
IT Is An Efficient
Cost Center
IT Is A Business Center
IT Is A Strategic Asset
Software + Services Accelerate the Journey
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Business Class Reliability and Security Delivering highly secure, private, and reliable computing
experiences based on sound business practices
Authentication to Data
Separate Data Networks
Virus Scanning
Application Level Counter-measures
Application Authentication
System Level Security
Intrusion Detection System
Firewalls
Filtering RoutersKey Features• Geo-redundant datacenters• N+1 architecture• 9 layers data security• Secure access via SSL• ITIL/MOF operational practices• 24x7x365 support• Backed by 99.9% uptime SLA
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Virginia with backup in Washington United States Canada Mexico Puerto Rico
Dublin with backup in Amsterdam Austria Belgium Czech Republic Denmark Finland France Germany Greece Hungary Ireland Italy
Israel Netherlands Norway Poland Portugal Romania Spain Sweden Switzerland UK
Singapore with backup in Hong Kong Australia China Hong Kong India Japan Malaysia
Brazil with backup in Chile (Oct 2009)
Brazil Chile Colombia
New Zealand Singapore South Korea Taiwan
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“Moving server software to the cloud has a lot of advantages. A company no longer has to worry about patches, deploying upgrades, and an number of other concerns.
But it also has one big downside--one that many CIOs are still struggling with--a the loss of control.
They lose control of when things get updates. They lose control of saying 'no' to some new thing”
— CNET Beyond Binary, April 8, 2010
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80%Maintenance
20% New
CostReduction
Keep BusinessUp & Running
End User Productivity
CustomerConnection
Competition
TechnologyChange
Regulatory Compliance
Security
Business Results& New Value
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Objective
Ability to Change
Resource Utilization
Processes & Automation
Organisation Alignment
Perception of IT
React
Slow, weeks to months
Unknown
Ad Hoc
No SLAs
Cost Centre
Basic
Uncoordinated,manual
infrastructure
Manage
Weeks
Known, poor
Defined
Arbitrary SLAs
Efficient Cost Centre
Standardised
Centrally managed ITinfrastructure withsome automation
Reduce Complexity
Days
Rationalised
Mature
Class of Service SLAs
Business Enabler
Rationalised
Managed andconsolidated ITinfrastructure
Agility
Minutes
High, as needed
Policy based
Business SLAs
Strategic Asset
DynamicFully automated IT
management dynamicresource usage andbusiness linked SLAs
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Adapt the IT infrastructure rapidly to business needs
Drive Agility
Integrate management and security tools to
maximise system uptime
Improve Service Levels
Simplify, automate and centralise IT operations
to optimise resource utilisation
Control Cost
Cost
Agility
Infrastructure Optimization
Service Levels
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IT a
nd S
ecur
ity P
roce
ss
Data Protection and Recovery
Desktop, Device, and Server Mgmt
Identity and Access Management
Security and Networking
Core Infrastructure Optimization Model
BASIC
STA
ND
AR
DIZ
ED
RA
TIO
NA
LIZED
DY
NA
MIC
Business Intelligence
Enterprise Content Management
Collaboration
Unified Communications
Enterprise Search
Business Productivity Infrastructure Optimization Model
BASIC
STA
ND
AR
DIZ
ED
RA
TIO
NA
LIZED
DY
NA
MIC
Application Platform Optimization Model
Development
SOA and Business Process
Business Intelligence
User Experience
Data Management
BASIC
STA
ND
AR
DIZ
ED
AD
VA
NC
ED
DY
NA
MIC
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Your feedback is important to us. Included in your packs are feedback forms,
please take a couple of minutes to complete them and be entered into a draw for
the chance to win a case of wine.
Presentations available from:http://www.dataplex-systems.com/events.htm
www.dataplex-systems.com