customer interaction ........... ......
Hans Kooistra nextpractice-instituteHousehold Supplies
30 mei 2013 Newport Huizen
innovationtrendsnews
TACH© Confidential Information
donderdag 30 mei 13
donderdag 30 mei 13
An older fish says: "morning boys. How's the water?"
donderdag 30 mei 13
An older fish says: "morning boys. How's the water?"
The younger fish swim in on silence until one says: "what the hell is water?"
donderdag 30 mei 13
donderdag 30 mei 13
http://www.technologyreview.com/news/514366/with-personal-data-predictive-apps-stay-a-step-ahead/
donderdag 30 mei 13
http://www.flickr.com/photos/ibm_media/8759226120/sizes/m/in/set-72157633530457195/
http://www.kurzweilai.net/ibm-watson-engagement-advisor-hopes-to-improve-customer-service
donderdag 30 mei 13
http://www.youtube.com/watch?v=GW7gMJUbQuE
donderdag 30 mei 13
PrimeSense 3D sensing technology digital devices the ability to observe a
scene in three dimensions.
TACH© Confidential Information
http://www.youtube.com/watch?feature=player_embedded&v=G7UhJa2j5Us#t=21s
http://www.primesense.com/casestudies/bodymatrics-pod/
http://www.primesense.com/casestudies/bodymatrics-pod/
donderdag 30 mei 13
PrimeSense 3D sensing technology digital devices the ability to observe a
scene in three dimensions.
TACH© Confidential Information
http://www.youtube.com/watch?feature=player_embedded&v=G7UhJa2j5Us#t=21s
http://www.primesense.com/casestudies/bodymatrics-pod/
http://www.primesense.com/casestudies/bodymatrics-pod/
donderdag 30 mei 13
Real-time Facebook likes in clothes hangers
C&A Brazil
TACH© Confidential Information
donderdag 30 mei 13
Burberry Sewed RFID chips into the linings of
coats and bags
http://newsroom.cisco.com/feature-content?type=webcontent&articleId=1177454
donderdag 30 mei 13
Google Glass scenario’sknow your customer by name
see where item X isaugmented customer interaction.....
TACH© Confidential Information
donderdag 30 mei 13
http://www.bain.com/publications/articles/hook-the-front-line-on-the-performance-improvement-habit.aspx
donderdag 30 mei 13
http://www.bain.com/publications/articles/management-tools-and-trends-2013.aspx
donderdag 30 mei 13
