CURRENT AND FUTURE SUPPORTS
AGENDA
Purpose:
To review current and future State Office supports.
Items for review include:
• Overview of State Office structure • Training Contacts • Registration • Current Supports:
o Standards and Rules o Library o Videoconferences o Recruitment and Retention o Graphics Manual & Publications o AskECI o Extranet o Webinars o Archived Webinars o Web-based Modules o Transition CDS o Case Management o Making It Work
• Future: o CSPD o Orientation and Credentialing System o Internet Resources
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STRUCTURE
ECI State Office Organizational Chart
TRAINING CONTACTS
Identify and assign two staff members who will be the DARS ECI training contacts. One person will serve as the primary contact and the second as the alternate contact. The contractor will provide DARS with the contact information in a format and timeline specified by DARS. All communication from DARS regarding training and technical assistance will be sent to the primary and alternate contacts and program directors with the expectation that this information be distributed to contractor staff as appropriate. Each contractor will implement a system of staff training and development, send appropriate staff to DARS ECI training and ensure all direct service staff have an individualized professional development plan (IPDP).
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REGISTRATION
Thank you for the suggestions! We received some great suggestions on the evaluations over the past year and we are putting some changes in place because of them. We are going to start incorporating the type of event (webinar, videoconference, meeting), the level, and if there are any CPEs attached. We will also write more detailed descriptions and objectives so we make sure you are attending an event you want to attend.
To register for ECI events, click here to go to our website. From here you can view our “List of Events” and register.
----EXAMPLE----
Videoconference: Serving 0-3 Year Olds with Visual Impairments
Description: This videoconference will provide information on the role of interagency collaboration in serving children with visual impairments. The roles, timelines and expectations for both ECI and local school districts will be covered. In addition, expectations and strategies for collaboration with the Division for Blind Services will be explored. Finally, the family of a child with a visual impairment will share their perspective on the work done by all three providers.
Level: Basic – Intermediate This training will provide 2 hours of CPE for EISs, Certified Teachers, LSWs, and LPCs
Target Audience: Early Childhood Intervention staff, school district staff that provides services to children with visual impairments, Division of Blind Services staff
CPE Information
Type of Training
Objectives: After the videoconference participants will have knowledge of: 1. ECI standards related to serving children with visual impairments. 2. The expectations for both ECI and local ISD staff in evaluating and serving children with visual impairments. 3. The roles of ECI and Division for Blind Services staff in co-serving children with visual impairments.
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CURRENT SUPPORTS
Standards and Rules
Cynthia Henderson [email protected] 512-424-6813
ECI Regulations, Rules and Standards
The ECI website has information and links to laws and rules that govern ECI regarding providing services to families of children birth to 36 months with developmental delays and disabilities according to:
• State & Federal Legislation
• ECI State Standards DARS ECI Standards Manual
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Library
Joy Kataoka [email protected] 512-424-6813
The Texas Department of State Health Services (DSHS) Audiovisual (AV) Library in Austin houses the ECI library collection. The ECI library is a valuable resource accessible to all ECI program staff and families, and any resident of Texas. The collection includes current books including children’s literature, DVDs and journals in the area of early childhood intervention and related subjects. The librarians will assist with research on any topic of interest. Click here for the library webpage.
http://www.dars.state.tx.us/ecis/resources/library.shtml.
Click here for additional borrowing information Click here for new additions to ECI/Rehab collections Click here to view the journal list Click here to view the online catalog.
Library Matters
Library Matters is a publication produced by ECI and DSHS Library Services. Each month Library Matters provides readers with a listing of articles, books, videos and journals on a particular subject, for example, seizure disorder, Down syndrome, Autism, infant child development and behavioral issues. Click here to see a list of available library resources
Library-in-a-Box
For programs: “Traveling rotating library” of materials that are sent to ECI programs for a 6 week loan period. NEW this year! * Subject specific boxes * 1 floating box on request
For new directors: Resources on leadership and management.
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Videoconferences
Rachel Moyer-Trimyer [email protected] 512-424-6777
Videoconferences Videoconferences are transmitted statewide through the regional education service centers. Currently this format is typically used when the information shared exceeds a couple of hours.
Videoconferences can be found on our list of events on our webpage.
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Recruitment and Retention
Rachel Moyer-Trimyer [email protected] 512-424-6777
• Subscription to Absolutely Healthcare
o Programs may post job openings and search the resume database at www.healthjobsusa.com. o Contact Rachel if you need the username/password for the site or instructions on posting jobs or
searching the resume database o Job opportunities from these postings are linked on the Career Opportunities page of the ECI
website.
• DARS ECI attends many university career fairs specifically for therapists. In addition, DARS ECI exhibits at the statewide conferences for SLPs, PTs, OTs and LSWs. Job openings are distributed at these career fairs and conferences. Current openings are taken from the Absolutely Healthcare website.
• DARS ECI is participating in a technical assistance grant from the National Association of State Directors of Special Education (NASDE), Personnel Improvement Center (PIC) about staff recruitment and retention. Eight programs received individualized support for their program’s staffing needs. This year’s focus will be to develop models/systems for staff recruitment and retention that will benefit all programs. Training modules currently available include:
o Social Media Part I Facebook webinar o Social Media Part II Facebook Ads and Twitter webinar o June 2010 Videoconference on Staff Recruitment and Retention (contact the librarians at DSHS for
more information: (888) 963-7111 x7260
• Tip: Recruitment of therapists involves a multi-pronged approach. Because demand for qualified therapists significantly outweighs the supply, programs must “think outside the box” with their recruitment strategies. Posting a job opening on Absolutely Healthcare or in the area newspaper is not enough. In order to be successful with their recruitment efforts, programs must use active recruitment techniques, such as;
o building relationships with university programs that train future therapists, o working with staff to return to school for a therapy degree, o actively recruiting therapists outside of Texas, o building relationships with community therapy providers, and o working together with other ECI programs to share therapy staff
• Recruitment Tips:
o New staff need support and mentoring - even the therapists. Allow a time period for learning and observations before staff receive their own caseloads.
o All staff need support and need a mechanism for reflecting on their work and processing the situations they encounter on a daily basis.
o The ECI Collection, which is part of the DSHS audio/visual library, has many resources on staff retention activities and other management techniques. The Library Matters that focuses on Management, Supervision, and Leadership can be found here: http://www.dars.state.tx.us/ecis/resources/librarymatters/2010August.pdf
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Graphics Manual and Publications
Pam McCroskery [email protected] 512-424-6796
Linda Samilpa [email protected] 512-424-6785
Graphics Manual
In June 2010, ECI launched the new ECI logo with the updated 2010 Graphics Manual. All program directors should have received an ECI Logo and Graphics Manual CD. As you begin to integrate the new logo, please review and become familiar with the ECI Graphics Manual. It provides valuable information and helpful advice. It is also an excellent reference guide when working directly with vendors such as printers or advertising agencies.
Publications
All the ECI publications are available in PDF format. To view or print these PDF files you need the free Acrobat Reader.
If you would like an order form, you can contact Linda Samilpa at [email protected]. She will send you the form. It is not available on the internet.
Click here for the Publications webpage.
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AskECI
Ask ECI [email protected]
The Ask ECI mailbox is a technical assistance tool designed to provide clarification of ECI program requirements. An Ask ECI form has been developed for submitting questions to the mailbox. Forms completed with all requested information will enable state staff to respond to questions on a timely basis. They will also provide enough context so that questions and answers may be generalized to all programs when appropriate. The completed form should be submitted as an attachment to the email. As of 1/4/2010 all questions must be submitted on the new form. Program Directors will be notified of all questions submitted by their program staff.
Each person submitting a question to the mailbox will receive a response including the timeline when an answer may be expected. If at any point the timeline for an answer must be revised, the person asking the question will be notified. The answer will be sent within the timeline stated.
An Ask ECI site has been established on the extranet homepage where Program Directors may access the Ask ECI form and instructions. All questions and answers that may be useful to all programs will be posted in folders on the site. Folders will be organized by topic, such as screening, IFSP, transition, etc. State staff will use the information from the questions and answers when making decisions about technical assistance, standards clarifications, and standards development.
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Extranet
Dana Johnson [email protected] 512-424-6785
Most programs have at least 3 staff authorized to view materials on the extranet. In most cases staff are: the programs director, an administrative assistant, and the training contact (these staff maybe different in your program). If you need information from the extranet, please ask your program director who to contact. The extranet contains:
• Calendar of timelines and events • Workgroup team sites • Meeting Minutes • Policy/Standards • Manuals • DARS-ECI Forms • Reports • Performance and Oversight Documents
Click here to go to the ECI extranet. All Training Contacts should have access to the extranet. If you are a training contact and don’t have access, please talk to your program director to get the extranet security agreement form. Once approved, fax to 512-424-6799. If you have any questions concerning the agreement, please contact Dana Johnson at 512-424-6785.
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Webinars
Lisa Collins [email protected] 512-424-6818
Rachel Moyer-Trimyer [email protected] 512-424-6777
Expect to find more and more information being delivered via webinar. This system allows us to deliver a variety of information quickly, in short sessions, and one of the best features is that it allows us to record our webinars for viewing on demand at a later date.
To register for any of the webinars, click here to go to our website. From here you can view our “List of Events” and register.
Once you’ve registered you will receive a confirmation email with the link for the webinar and requirements for watching and listening to the webinar.
After the webinar, you will receive another email. This email will contain a link to the evaluation. You must complete the evaluation if you want to receive CPE. Not all webinars have CPE attached.
If webinars are being broadcast in a group setting, the person who registered and signed on is responsible for sending all the other participants the link to the evaluation.
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Archived Webinars
Lisa Collins [email protected] 512-424-6818
Rachel Moyer-Trimyer [email protected] 512-424-6777
Click here for the Archived Webinars site. There are archived webinars for all levels of ECI staff and various job functions within ECI.
Common Issues:
If you are unable to view the webinar:
1) The firewall may be blocking the material. Contact your IT department for help. 2) It’s most likely the Media Player. You’ll need to download the latest version of Windows
Media Player to watch the recordings. You must have at least version 9.
If the webinar stops:
1) If the recording stops in the middle and will not come back on, it’s most likely the internet connection speed. When there are several people on the internet at the same time it slows down and the recording doesn’t have enough bandwidth to play correctly.
If the webinar has a picture, but no sound:
1) It’s most likely the Media Player. You’ll need to download the latest version of Windows Media Player to watch the recordings. You must have at least version 9.
If the webinar has sound, but no picture:
1) It’s most likely the Media Player. You’ll need to download the latest version of Windows Media Player to watch the recordings. You must have at least version 9.
If you didn’t get your survey:
1) The system does not send the survey out after you watch the recorded webinar. If there are CPE attached and you would like to receive credit, please send an email to [email protected] stating the webinar you watched and what day you watched it. After verification, Rachel or one of the training staff will send you the link to the survey. You must first fill out the survey. The last page of the survey will direct you to the certificate.
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Webbased Modules
Lisa Collins [email protected] 512-424-6818
Rachel Moyer-Trimyer [email protected] 512-424-6777
These three web based learning modules are designed to be completed by individual staff and should take less than an hour each to complete. They do not offer CPE. All of these modules are required activities in the Transition CDS.
Writing Better IFSPs
Writing Better IFSPs focuses on helping the learner understand the benefits of a well-planned and well-written IFSP to both the family and to the ECI Service Provider. This module reviews the parts of the IFSP and the ECI policies that relate to IFSP planning and documentation. In addition, learners will discover that IFSP planning does not just happen the day the IFSP is written, but happens throughout the intake and evaluation/assessment process.
Ethics: Making Better Decisions
Ethics affect how you relate to others in all aspects of your life; including how you relate to the families you serve. Ethics: Making Better Decisions will enable you to recognize ethical dilemmas and provides you with a decision making tool to help you to make better decisions.
Family-Centered Services: Making Every Contact Count
The Family-Centered Services: Making Every Contact Count course was developed to review the basic principles of working with others so that you have the information and skills you need to continue building healthy relationships with the families you serve.
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Transition CDS
Rachel Moyer-Trimyer [email protected] 512-424-6777
Dana Johnson [email protected] 512-424-6785
Transition CDS Website: Everything you need for the Transition CDS is online. There are no paper modules available from the State. You are welcome to print documents from the website. CDS Supervisors and Mentors: The CDS Supervisor Guidelines have been moved to the Extranet. The folder is titled “CDS Supervisors.” The Supervisor Guidelines contain answers to the assessments, suggestions for determining competence in each area and suggestions for what to look for when discussing reflection questions. If you do not have access to the Extranet, your program’s Training Contact will be able to help you access the materials. Webinar Presentations: 8/25/10: FY 2011 Transition CDS 10/26/2010: FY 2011 CDS Series: Overview of Requirements and Responsibilities for CDS Supervisors and Mentors 11/9/2010: FY 2011 CDS Series - Policy Strand 11/16/2010: FY 2011 CDS Series - Principles of Development Strand 11/30/2010: FY 2011 CDS Series - Family Centered Practices Strand 12/7/2010: FY 2011 CDS Series - Professional Development Strand 12/14/2010: FY 2011 CDS Series - Evaluation/Assessment Strand 1/11/2010: FY 2011 CDS Series - IFSP Strand 1/25/2010: FY 2011 CDS Series - Assessment/IFSP Implementation
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FamilyCentered Case Management Module
Sharon Stone [email protected] 512-424-6788
Rachel Moyer-Trimyer [email protected] 512-424-6777
Case Management Module Website: Everything you need for the Family-Centered Case Management Module is online. There are no paper modules available from the State. You are welcome to print documents from the website. Supervisors and Trainers: The answer keys and supports for supervisors and trainers are available on the Extranet. The folder is titled “Service Coordinators-Supervisors.” In addition to answer keys for the quizzes, this folder contains tips for observations and documentation, surveys for the supervisor/trainer and trainee, and completion certificate. If the supervisors/trainers do not have access to the extranet, they will need to contact their program director or training contact. Archived Webinar Presentation: 09/14/2010 FY 2011 Case Management Module
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Making It Work: The Nuts and Bolts of the ECI Process
Joy Kataoka [email protected] 512-424-6813
Lisa Collins [email protected] 512-424-6818
MIW provides basic information on providing quality services to families of children birth to 36 months with developmental delays or disabilities.
Although MIW is basic information, it is a great resource for new and experienced staff. Because of changes, the need to create consistency, and for reminders of what quality services to families look like, it is recommended that MIW is used with all staff.
Designated trainers from each program completed training on how to implement MIW with staff.
Archived Webinar Presentation:
Dec. 2, 2010 Webinar: Making It Work - Overview for Trainers
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FUTURE SUPPORTS
Comprehensive System of Personnel Development (CSPD)
Joy Kataoka [email protected] 512-424-6813
A comprehensive system of personnel development on how to implement basic components of early intervention services available in the state. CSPD will be designed for all staff who work with families, fiscal and data entry staff, data management staff, managers, supervisors, and directors.
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Service Providers: Making it Work
Joy Kataoka [email protected] 512-424-6813
Lisa Collins [email protected] 512-424-6818
January 2011
Revised MIW Power Point online.
Standards added to Power Point
New information on public outreach, pre-enrollment, evaluation and assessment and IFSP development.
February 2011
NEW! Management Oversight companion
September 1, 2011
NEW format – ALL material online:
Power Point – new format
Supplementary information for each section
Activities – NEW! Activities for individuals
Sections divided into smaller learning units
Resource materials
Core Training content embedded
Supervisor’s handbook
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Service Providers: Orientation and Credentialing System
Joy Kataoka [email protected] 512-424-6813
Rachel Moyer-Trimyer [email protected] 512-424-6777
September 1, 2011
Orientation System for ALL new ECI staff – not just EISs.
Based on feedback/input from:
• Directors and other managers • EIS Supervisors • EISs
Concentrated 4 month up-front intensive orientation.
Making It Work – main component.
Includes observation requirements.
Includes demonstration requirements.
Includes supervision requirements.
Practical and functional.
Individualized Professional Development Plan (IPDP).
Continuing Professional Education requirements.
Service Coordinators – complete Case Management module – 2 months.
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Management: New Director Orientation and Systems Oversight, Development, & Implementation
Joy Kataoka [email protected] 512-424-6813
Lisa Collins [email protected] 512-424-6777
September 1, 2011
Orientation for new directors will include information on Outcomes, SPP/APR, Program Support, Medicaid and 3rd Party Billing, ECI Financial Reports, Funding Application, and Contract, Federal Law, Rules & Regulations, Policy, Monitoring, Data re: monitoring. These presentations will be delivered by state office staff.
Systems Oversight, Development, and Implementation will be a series of information sharing on processes for developing and implementing systems for management and oversight for directors will include the same topics but will be delivered by experienced ECI directors.
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Fiscal and Data
Rachel Moyer-Trimyer [email protected] 512-424-6777
Chris Watkins [email protected] 512-424-6823
As information becomes available on fiscal and data related topics, supports will be put into place. One of the focuses for FY 11 is to strengthen billing and data systems. We will deliver information as needed to meet these goals.
Check our events calendar for new events in these areas. Click here to go to our website. You can also access archived webinars on fiscal and data topics at this website.
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Internet Resources/Central Directory
Lisa Collins [email protected] 512-424-6818
Internet resources and central directory will be a place to go for information on various topics. As of now, the plan is to design the webpage so you can sort it by topic or audience. It will also be searchable. This is in the very early stages of development. We plan on having the webpage up by the first of the calendar year with some resources and will add information as we go along.
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