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Making the levy work to create jobs and upskill businesses
Company Case Studies
Samantha Cooke (BW Legal) Zoe Dellow (CSA)
Professional qualifications for the debt collection sector
Michael NichollsRelationship Director(London Institute of Banking and Finance)
Successful and effective deployment of apprenticeships
Emma Blackburn (Booking.com)Stephen Johnson-Ramsey (Aioi Nissay Dowa Europe)
Positive psychologyof leadership
Beth OrfordHead of People (Efficient Frontiers International)
Using leadership and management apprenticeships for rapid business growth
Deborah Cooper People Director (Marston Holdings)
Don’t underestimate theimportance of HR
Sarah Jackman, Counsel(Dentons)
3 out of 4 people arestressed at work
Danielle BaconDirector of People and Business (Investors In People)
How to embed behavioural changeto enhance wellbeing
Kathy Heath (Gen.Healthy Minds Ltd)Steve Penney (Marston Holdings) Beth Orford (Efficient Frontiers Int.)
The apprenticeship reforms a success or failure? Reviewing progress and exploring the risks, challenges and opportunities
Simon Ashworth Chief Policy Officer (AELP)
Q&A sessions
Lunch
Optimising your brainto make you think better
John Sunderland-WrightOwner(Ultima Performance Ltd)
Graduationceremony& drinksreception
Morning break APPRENTICESHIPS& PROFESSIONALDEVELOPMENT
LEADERSHIP& CULTURE
MENTAL HEALTH& WELLBEING INTHE WORKPLACE
PLENARYSESSIONS
Apprenticeship levy support servicesfor businesses
Ian Higginbottom & Mo Mayat (Education and Skills Funding Agency)Catherine Lunn (West Yorkshire Combined Authority)
SM&CR leadership and culture
Denise CrossleyCSA Board Director & CEO (Lantern)
Stress resilience and mindfulnessfor learners
Kathy HeathDirector (Gen.Healthy Minds Ltd)
Positive absence management
Daniel WindsorBusiness Software Manager(Bright HR)
Keynote
Brad Burton
Welcome address
Fiona MacaskillHead of Learning & Development(CSA)
CONFERENCECSA LEARNING &
DEVELOPMENT
CHAMPIONING PEOPLE DEVELOPMENT
Tuesday 4 February 2020 - Cloth Hall Court, LeedsTickets: £50 per person
#csalearningwww.csa-uk.com/learning-conference @creditservicesa
