Download - Cross Training Project Presentation
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To implement the cross functional training in
between projects to change the working
methodology in QA process of EBook 1, EBook
II & E Richard projects.
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Team Details
Responsibility Areas Team Member Name
Executive Sponsor: Vishnu Prasad
Project Managers: T.Ve.Raajesh / D. Sukumar
Project Executive: Arun Prasath (QA)
Project champions: Rajasekar (QA) & Team
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Define – Project Charter
Overview:
Currently the QA people were utilized only in the assigned projects which leads the lack of project knowledge, resources are not used
effectively when titles tend is low. This also leads person dependency when more absenteeism occurs
Business Case:
To modify the QA training and working methodology among the projects in the same account to curb the leakages in people
utilization and decrease the process dependency
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Define – Project Charter
Opportunity Statement:
To implement the cross functional training in between projects to change the working methodology in QA process of EBook 1, EBook
II & Richard projects
Goal Statement:
To implement the new training and working methodology in the projects to improve the process efficiency by decreasing the
extended hours and rush up at last time. The purpose of this new training methodology will cultivate essential interest in the multiple
projects
Project Scope:
Collecting the Skill Matrix
Utilize the people across the project in the same account.
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Measure – Current SIPOC
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Measure – SIPOC Analysis
Project Title: Cross Training and Utilization of Resources
List of TGR and TGW
Sno Things Gone Right Remarks
1 Ownership involved in the process since there is no cross utilization involved
2 Resource utilization is the total amount of resources actually consumed, compared against the
amount of resources planned for a specific process
3 People will not be send out if they having the lack knowledge in the process too
4 Balancing the people
5 High effective people are stored in the same projects
6 People are extending the shift without hesitation to complete the deliverables Project Costing
Sno Things Gone Wrong Remarks
1 Project deliverables gets affected if any resource attrited or un-informed leave since it is relevant
to project specific in resource utilization
2 Resource utilization is the total amount of resources actually consumed, compared against the
amount of resources not planned for acorss the projects
3 People will not be send out if they having the lack knowledge in the process too
4 Unbalancing the production and deliveries
5 High effective people are stored in the same projects which leads them carrier growth gets
affected
6 People are extending their shift which leads additional costing invloved which also got an inpact of
increasing in project resource cost Project Costing
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Analyze – Current Skill Matrix
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Analyze – Current Skill Matrix (Analogies)
1. Project deliverables gets affected if any resource un-informed leave since it is relevant to project specific in resource
utilization
2. Resource utilization is the total amount of resources actually consumed, compared against the amount of resources not planned for across the projects
3. People will not be send out if they having the lack knowledge in the process too
4. Unbalancing the production and deliveries
5. High effective people are stored in the same projects which leads them carrier growth gets affected
6. People are extending their shift which leads additional costing involved which also got an impact of increasing in project resource cost
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Improve – Prioritized Solutions
The below solutions are implemented in the project based on the outcomes of analysis phase,
1. Training plan initiated to across the people in the same account to reduce the extension cost and to streamline the process.
2. People Utilization report will be circulated on a daily basis to provide consistent feedback and coaching regarding the non performers.
3. Monthly KRA based tracking has been implemented to measure the QA people performance and solutions to be formed on a monthly basis to reduce the reoccurrence of the issue.
4. Shift wise ownership has been created
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Improve – Cross Training Plan (Gantt Chart)
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Improve – New Training Process Flow
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Control – Updated Skill Matrix
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Control – Benefits of the Project
1. No shift extension is required since all the people are trained based on Primary and secondary Project responsibilities.
2. Able to balance the shift between deliveries and people.. If there is any uninformed leave also.
3. Project extension cost saving.
4. Reduced the peoples low utilization .
5. Secondary ownership have increase d from 0.33% to 21.88%
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Control – Graphical Representation of
Project Outcomes
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Chi-Square contributions are printed below expected counts
Primary Secondary Total
1 31 0 31
23.07 7.93
2.726 7.930
2 33 22 55
40.93 14.07
1.536 4.470
Total 64 22 86
Chi-Sq = 16.663, DF = 1, P-Value = 0.000
The improvement has been statistically shown through chi-square test between before and after cross
training stages.
Conclusion: Based on the result, the P – Value is less than 0.05 and we can conclude that the significant
improvement in the certification process with the recent cross training methodology.
Statistical Conclusion
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THANK YOU!