What challenges are operators facing with VoLTE?
Visibility of all network domains that the VoLTE call
passes through in one screen.
The functionality to correlate performance data and
fault data to fully understand and resolve network
issues.
Visibility of the service experienced by the
customer including speech quality, latency and
dropped call rates.
The ability to see customer complaints vs. network
performance.
Introducing Zen Service Assurance Software
Data Capture: Billions of data records in real time every day
Data Loading: Real time database loading and storage
Visualisation: Understanding the patterns and trends
Automation: Operational efficiencies through automation
Zen is an umbrella service assurance solution which enables operators to work with all
of their data into one central platform. It is a cross domain system which can take data
from any vendor and any technology making it a true end-to-end solution.
DashboardsVoLTE service analysis
Summary scores give a rapid indication of the overall service, the call set up, dropped calls and the voice quality.
Users can easily see the regions with the best and worst VoLTE performance with simple colour coding.
Simply click on an individual region to drill down into specific performance data.
DashboardsRegional network statistics
See a summary of the performance of each domain including RAN, CORE and Tx.
Easily see the location of every individual cell within the selected region.
DashboardsDetailed service analysis
Set a specified time period to look at the VoLTE quality of service in more detail:
Call success rate Call drop rate Call set-up time Total loss Jitter Speech quality
DashboardsTop line customer statistics
Easily see regions with a high percentage of dissatisfied customers with customer complaint mapping.
See a visual summary of the customer complaint types.
Correlate customer complaints to live network faults.
DashboardsSpecific customer analysis
Drill down to a post code or individual customer to see data for that specific selection.
See the number of disconnections that have been experienced by the selected customer, and compare this to other customers in the same region.
Zen - meeting industry needs for VoLTE management
Zen provides visibility of all network domains that
the VoLTE call passes through in one screen.
Zen allows users to correlate performance data and
fault data to fully understand and resolve network
issues.
Zen allows QoS teams to manage the service
experienced by the customer including speech
quality, latency and dropped call rates.
Customer care teams have the ability to see
customer complaints vs. network performance.
Further benefits of Zen Service Assurance Software
One unified system providing an end to end view of the network
Best in class visualization to support data interpretation
Intelligent automation technology to optimize user
resource
User defined real-time monitoring for minimal data
latency
Futureproof software with seamless integration of new technologies
Cost effective scale out though a multi-tenancy
mode
Arrange a call back
Want to see exactly how Zen can benefit
your VoLTE quality of service…
Learn more with a live demonstration
of Zen
Book a brainstorm session with our
engineers to explore your exact
requirements.
Once you have detailed your exact
requirements we can develop a PoC with
your real data to help you understand the
true value of Zen.
Get in Touch
+44 1189 332 220
www.sysmech.co.uk