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Creative Problem Solving and
Troubleshooting
Lisa Trucil
Caldwell College
Center for Autism and Applied Behavior Analysis
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Agenda
• Need for behavior analysts
• Ideal Plan
• Phase 1 problem solving
• Phase 2 troubleshooting
• Game
• Summary
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Need for behavior analysts
• Clients have tried EVERYTHING to solve their problem
• Creative solution (creative problem solving) Phase 1• Identify the problem• Find a way to measure the behavior• Write a behavior program
• Troubleshooting Phase 2• When the plan breaks down
Bailey & Burch, 2010
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Ideal plan
• Pinpoint problem behaviors
• Measure them precisely
• Find the cause
• Write and implement behavior programs
Bailey & Burch, 2010
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Phase 1
•Creative problem solving when there is no apparent solution to our problem
1. Unlimited resources• “What would I do if I had unlimited
resources?”• Take client to place that does life
threatening• Bring a specialist to you • Brief functional analysis Bailey & Burch, 2010,
Nalebuff & Ayres, 2003
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Phase 1
1. Unlimited resources2. Where else would it work?
• “Solution in search of a problem”
• Always consider possible biological factors
Bailey & Burch, 2010, Nalebuff & Ayres, 2003
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Phase 1
1. Unlimited resources2. Where else would it work?3. Flipping it
• Service were reversed or flipped over
• Reducing EO/MO reduces the behavior
• Reinforcer used to shape behavior Bailey & Burch, 2010,
Nalebuff & Ayres, 2003
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Phase 2
•Troubleshooting•Plan is approved•Train those involved•What can do wrong?
Prompts Reinforcement Forfeit “If anything can go wrong, it will.”
Bailey & Burch, 2010
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Phase 2
• 5 Troubleshooting Tips1. Train your helpers to criterion
Describe what you want and the rationale for it Demonstrate Have the helpers practice Give feedback Practice some more Give more feedback REPEAT
Bailey & Burch, 2010
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Phase 2
• 5 Troubleshooting Tips1. Train your helpers to criterion
2. Be present the first day Do not relay on hearsay
Bailey & Burch, 2010
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Phase 2
• 5 Troubleshooting Tips1. Train your helpers to criterion
2. Be present the first day
3. Debrief Have a meeting
Bailey & Burch, 2010
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Phase 2
• 5 Troubleshooting Tips1. Train your helpers to criterion
2. Be present the first day
3. Debrief
4. Evaluate the data Graph the data every day and be critical
Bailey & Burch, 2010
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Phase 2
• 5 Troubleshooting Tips1. Train your helpers to criterion
2. Be present the first day
3. Debrief
4. Evaluate the data
5. Always have a plan B Things can always go wrong
Bailey & Burch, 2010
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Quiz SHow
ch 22 quiz show.pptx
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summary
• Problem solving and troubleshooting are essential skills
• Create plan
• Monitor plan
• Make necessary changes
• Remain calm
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Resources
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References
• Bailey, J., & Burch, M. (2010). 25 essential skills and strategies for the professional behavior analyst. New York, NY: Routledge.