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Creating a Culture of Innovation: an Innovation Lab Perspective
Session # INV2 | March 5, 2018
Gwyn Ballentine | Digital Health Lead, | TMC Innovation Institute | @gwynthomas1
Paul Nagy | JHM Technology Innovation Center, | Johns Hopkins University | @pgnagy
Rasu Shrestha | Chief Innovation Officer, UPMC, | EVP, UPMC Enterprises | @RasuShrestha
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Gwyn Ballentine, PhD MBA
Has no real or apparent conflicts of interest to report.
Paul Nagy, PhD FSIIM
Has no real or apparent conflicts of interest to report.
Rasu Shrestha, MD MBA
Has no real or apparent conflicts of interest to report.
Conflict of Interest
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Agenda• Culture | Culture Clash
• TMC Innovation
• JHU
• UPMC
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Learning Objectives
Illustrate how to partner with clinicians and leaders to identify problems within your organization
Describe how to implement new technologies by lowering barriers around innovation
Identify leadership, development and training strategies for healthcare systems and startups
Explain how startups can best engage with thought leaders within the hospital system
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#DesignThinking
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Ease of use may be invisible,
but its absence sure isn't.
©2018 UPMC: PROPRIETARY
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Texas Medical Center Overview
11
patient visits per year
10 millionmember institutions
59
annual surgeries
180,000+total patient beds
9,200
Extramural funding
$2 billion +Business district in the U.S.
8th largest
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A Fragmented Health Care System
How do we bridge
the gap?
?
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Overwhelmed
Uninformed
Continued learning
Involvement
Guidance
Access
Uninterested
Disconnected
Networking
Career Development
Access
A Plan to Incentivize
13
clinical
innovation
research
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Programs to Facilitate Engagement
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TMCx Company Traction2015-2017
Total number
of companies
66
Total
Funding raised
$130 M
Engagements with
advisors and clinicians
354
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Building something
for everyone
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@JHMTIC@JHMTIC
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Innovation
Latin innovatus,
pp. of innovare
from in- “into” + novus “new”
“to renew or change”
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TECHNICAL EXPERTISE
IT support org
Integration
Development
CARE PROVIDER EXPERTISE
Workflow
Human computer interface
Adaptive leadership
ORGANIZATION
EXPERTISE
Funding & ROI
Strategy
Policy
Legal
Health System Org Model
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Failure Zones
Poor Integration
Unsupportable
No business model
Not sustainable
Poor usability
Lack of adoption
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CLINICAL
Locate in close proximity to hospital
Instill deeper understanding through design principles
Help innovators navigate academic medical center
Create programs for clinicians to lead change
TECHNICAL
Function as engineering arm to IT organization
Embrace cutting-edge technologies
Develop technical expertise
ORGANIZATIONAL
Produce alternative revenue for health system
Allow large organizations to think like start-ups
Develop industry engineering partnerships
Empower front line culture for innovation
Elements to a Healthcare Innovation Center
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354Faculty, staff, &
students
@JHMTIC #JHDigitalHealth17
26Groups across
Johns Hopkins
Catalyze your Community
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Leadership Development
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HEXCITE
Understood how to
lead a technical
project
Communicate the value
of their clinical solutions
Could effectively evaluate
the competitive
landscape
BEFOR
E
AFTE
R
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4 Characteristics of Hub
Organizations
Facilitate
creativity and
collaboration in
physical and
digital space
http://goo.gl/mjKtrB
By Tuukka Toivonen & Nicolas Friederici
Apr 7, 2015
Genuine
sense of an
open and
collaborative
community
Diverse
members with
heterogeneous
knowledge
Localize a
global
entrepreneurial
culture
@JHMTIC
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Life Changing Innovation
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Integrated Delivery & Finance System
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$17B 80K
30+
3.5M+
annualrevenue
hospitals
employees-largest private employer in PA
Health Plan members
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Our DNA as an Academic Hub
• Aligned with University of Pittsburgh’s
School of Medicine
• $513 million in National Institutes of
Health funding for medical research at
the University of Pittsburgh and UPMC
• One of largest programs in US with
1,800 residents and fellows
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Alignedincentives
Betteroutcomes
Lowercosts
Best valueFor patients
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As an organization dedicated to Life Changing Medicine, UPMC has defined a
bold mission: to shape the future of health care through innovation. At UPMC
Enterprises, we help bring this mission to life by turning innovative ideas into growing,
thriving businesses.
UPMC Enterprises
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Portfolio Companies
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Five Success Factors
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SuccessfulPilot
Product Rollout/
Distribution
IT System Integration
WorkflowIntegration
Growth
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Creating a Culture of Innovation: an Innovation Lab Perspective
Session # INV2 | March 5, 2018
Gwyn Ballentine | Digital Health Lead, | TMC Innovation Institute | @gwynthomas1
Paul Nagy | JHM Technology Innovation Center, | Johns Hopkins University | @pgnagy
Rasu Shrestha | Chief Innovation Officer, UPMC, | EVP, UPMC Enterprises | @RasuShrestha