Download - CPF KMO Brief to DON IT KM TRACK May 2010
Transcript
- 1. Navy Knowledge Management:
Surviving as a Starfish in a Spider Organization
Ms. Jamie HatchKnowledge Management OfficerU.S. Pacific Fleet
DON IT Conference KM TrackVirginia Beach, VAMay 2010 - 2. Knowledge
Management
Leadership
Thought
Thought
The Great Wave Off Kanagawa, Katsushika Hokusai - 3. The Thought
Navy Knowledge Managers practice, teach and develop the core principles ofof SERVANT LEADERSHIP, MASTERY & NETWORKING
in order to shape a TOTAL FORCE of
KNOWLEDGE MANAGERS & THOUGHT LEADERS.
By building & rewarding this NETWORK OF LEADERS, the Navy will ADVANCE as a true EDGE ORGANIZATION and see CONTINUOUS OPERATIONAL RESULTSthrough an ADAPTIVE & ALIGNED KM* EFFORT.
*Teaching, Learning, Process Improvement, Knowledge Capture & Sharing - 4. Theres Always That ONE Guy
Read, Think, Write, Publish - 5. Read
- 6. Build TheTribe
Think
First seek to understand the Why!
Thinking vs. Knowing
There IS aNEW How
STRUGGLEDwith the How
APQC.ORG
* Resources available forall navy.mil account holders. - 7. We Are Knowledge Managers
Serving Knowledge Managers - 8. Be Enamored With Our Customers, Not Ourselves Dr. Carla
ODell, President APQC
SERVANT LEADERS areFANS - 9. THE EXPERTISE AH-HAs
- Expertise is NOT what people KNOW, its how they THINK
- 10. The difference between an OLYMPIC Medalist and an OLYMPIC Wannabe is PRACTICE
- 11. The difference between an EXPERT and a MASTER is that MASTERS know how to pass on their expertise.
- 12. MASTERS ask more QUESTIONS than they give answers.