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Counterintuitively Coaching Agile Organisations
Conne X oXPierluigi Pugliese
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Agile Coaching:just common sense?
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Counterintuitive alternatives!
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Slow down to go fast
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Have you been too fast?•Pushy?•Nerving?•Got “resistance”?
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Current State
New State
Graves’ Change Model
2. Solutions
3. Dissonance
4. Barriers
5. I
nsi
ghts
1. Potential6. Consolidation
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1. Potential
Can we change at all?
• Raise awareness, inform, ...• Maybe no immediate return
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2. Solutions
Can we master the old problems?
• Support solving those problems
• Increase dissonance
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3. Dissonance
Do we understand that the current solutions cannot solve the new problems we’re having?
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4. Barriers
-Do we recognise them?
-Understand the impact?
-Are we prepared to overcome them?
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5. Insights
Glimpses of the new
• Highlight successes• Reinforce, motivate
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6. Consolidation & support
Until the new state is stable
• Training & coaching• Retrospectives• Sensemaking
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Your turn...• Discuss with your neighbour:
conditions not met
Current State
New State
2. Solutions
3. Dissonance
4. Barriers
5. I
nsi
ghts
1. Potential6. Consolidation
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Leading complex adaptive systems
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Causality...
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Why?Cause
Why?Cause
Why?Cause
Why?Cause Effect
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...Or the Causality Superstition*
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Why?Cause
Why?Cause
Why?Cause
Why?Cause Effect
Why?Cause
Why?Cause
Why?CauseWhy?
Cause
Why?Cause
Why?Cause
Why?Cause
And... it’s all probabilistic &
guessworkAnd... next time it’s different!
* Ref.: Wittgenstein - Tractatus Logico-Philosophicus
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Organisations are Complex Adaptive
Systems!Complex
Complex Adaptive
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Try: ABIDE
18Ref.: http://cognitive-edge.com/blog/entry/5599/abide-overview-of-process/
Attractors
Boundaries
Identity
Dissonance
Environment
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Your turn: ABIDE
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•Find examples of...•Attractors•Boundaries• Identity•Dissonance•Environment
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Try: Solution Focus
- Steve De Shazer, Insoo Kim Berg et al.- “All of the Facts belong only to the
Problem, not to its Solution” (Ludwig Wittgenstein)
Asking for Solutions is more efficient than
digging in Problem analysis
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2. Experience the differenceHow?
1. Move to the solution State
3. Find path to solution, backwards
1
ClientThe
Problem
The Goal
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The ProblemThe Goal
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The Solution State
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Where in Agile?
It’s an attitude when asking questions!
1-to-1 Coaching
Meetings
Team Coaching
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Avoid Why
- Use the question “why” sparingly
- Elicits values- Promotes problem analysis- Rationalises the irrational- Stabilises the status quo
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Coaching creatively
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Questions?
Now or per email ppugliese: [at] connexxo [dot] com
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Pierluigi Pugliese
http://blog.connexxo.com
Conne X oX