Download - COSIMA – Competence building in simulation processes for apprentices and adolescent employees
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Learning FactoryConsulting & Training
• network of experienced consultants, trainers and coaches in the environment of
the business process organisation
Industry
Finance and Services
Public Administration
Non-Profit Organisations
• main areas of our coaching operations…
-Kaizen
-Improvement Kata
•…for customers in the following target markets
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Our philosophy
Change to Kaizen
Profound process conversions often fail less because of the technical processes
than because of humans, who don't feel involved and/or whose knowledge and
experiences have no influence on the processes.
Therefore we combine Kaizen and change management.
This connection is based on our conviction that acceptance and sustainability
of changes in organizations only can be achieved, if this basic idea
can be comprehended and integrated durably into the living
and working environment of the people as well as into the corporate culture.
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Our philosophy
Change to Kaizen
“The manner in which the subordinates do their work has incontestably a great effect upon the ultimate result, but the operation of management has much greater effect.”
“…the best mechanic in a factory may fail as a foreman for lack of social intelligence.”
"…one person who is truly understanding, who takes the trouble to listen to us as we consider our problems, can change our whole outlook on the work."
“If you can't describe what you are doing as a process, you don't know what you're doing.”
"Let the flow manage the processes, and not let management manage the flow."
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Factory in the Seminar room
FiS
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The main idea of the FiS
is to…
• …raise awareness of the business process organisation
• …provide the participants a bird's eye view of the business and
its processes to facilitate awareness of the ‘big picture'
• … make business processes tangible and comprehensible by applicating
the FiS as a purely practical programme
• …make the people aware of the needs of optimisation and of the consequences
that sustainable change brings
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FiS materials and layout
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Start of the FiS
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Attunement – The Konrad Steck Ltd.
The Konrad Steck Ltd. was founded in 1964 by Konrad Steck in plug town. Today, the company - with more than
270 employees - is one of the most important employers in the region. The Konrad Steck Ltd. is specialized in the
installation of industrial plugs and sockets.
In recent years, the company was able to quickly develop and is now one of the leading suppliers of CEE plugs
and sockets in its industry. The export rate is 60%.
The product range consists of 1,200 articles for various application areas of electrical installation. In addition to
the standard products, custom configurations can be mounted on modern assembly units within a few days.
High level of quality (ISO 9001:2000), flexibility and constant innovation are the most important factors for
success. Short lead times and deadlines through efficient installation methods and uncomplicated order
processing are appreciated by customers for years.
Ongoing innovation in terms of product and process make the Konrad Steck Ltd. a competent partner.
The company provides a good, solid product quality and an excellent customer service. The products are produced
according to international security standards (ISO 9001:2000).
The contact with customers is ensured through a worldwide distribution network.
In addition, the company is characterized by highly motivated employees. All employees are closely connected
with that company.
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Setup FiS
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Workstations 1
– shop floor
Assembly Station 1
Rework
Assembly Station 3
Assembly Station 2Packaging
Logistics
Quality Control
Warehouse
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Workstations 2
Goods Inward
Inspection - Customer
Customer
Accounting
Supplier
Observer (Improvement)
Production
Planning (PPC)
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Tour of the FiS and
preparation of a value stream
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Simulation 1
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Key Performance Indicators (KPIs) and
spaghetti diagramm
Key Performance Indicators
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Improvement Approaches
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Groupwork to the task:
Development of a business process, which is better than the previous one.
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Rebuilding work and
value stream to the 2nd Simulation
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Simulation 2
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Comparison of the key figures
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5A / 5S
MUDA (waste)
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Reflection
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Goals of the FiS
Business processes
The participants will
•experience networking and the complexity
of business processes
•realise the need to improve structures and
processes in order to efficiently use the
resources, and to stop wasting them
•learn the importance of internal and external
interfaces
•experience the idea of continuous
improvement
•learn methods and techniques of how to
create processes more efficiently
Communication and management processes
The participants will
•experience the impact of structures and
processes on their own performance and on
their cooperation with others
•realise the importance of communication and
teamwork between all parties involved
•experience the effect of their own and others'
roles on their own behaviour
•get awareness of the interconnection between
leadership and self-organisation in the context
of efficient processes
•start to apply what they have learned and
experienced from the simulation to their own
professional environment
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Impact levels of the FiS
The Learning Factory works on different levels in business, such as process optimisation,
leadership, communication, conflict management, team development and more.
Organisation
Management
Cooperation
Communication
The Learning Factory
(Simulation)
Impact levelsBusiness
processes
Reflection
and
feedback
Real-life business
Continuous performance improvement plans
Performance profiling analysis
Cu
sto
me
r-s
up
pli
er
rela
tio
ns
hip
Development model
Commitment initiative
Co-worker potential
Performance processes
Teamwork
Conflict management
Change
project
Leadership
workshop
Team
workshopCommunication skills
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Report on the FiS
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Thank you for your attention.
Read more about our Learning factory by following the links:
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www.twitter.com/_lfactory
www.youtube.com/changetokaizen