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Sherri Frank MazzottaDirector of Content Development and Production
July 30, 2012
CONTENT DEVELOPMENT TEAM: NEW INITIATIVES
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NEW INITIATIVES
• Patient Evaluations •Updating Evidence Documents•Data Displays in Decision Aids• Content Development Team Procedures Wiki
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Patient Evaluations
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PATIENT EVALUATIONS
Goals• Obtain more useful feedback from patient
evaluations at 2-year reviews• Tailor patient evaluation to program needs• Reduce costs
Approach• Survey content development staff• Identify menu of patient evaluation options• Pilot options in coming year
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PATIENT EVALUATIONS
Pilot approach #1• Patient independent review of booklet / in-house
focus group
Pilot approach #2• In-house patient cognitive interviews
Pilot approach #3• Review of quantitative/qualitative demonstration
site data
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Updating Evidence Documents
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UPDATING EVIDENCE DOCUMENTS
Goals• Develop consistent approach to updating evidence
documents• Annotate existing content with supporting citations
and documents • Easily share documents with Medical Editors
Approach• Add citations to Crossroads documents , build
EndNote libraries• Update citations/EndNote libraries as needed at 6-
month and 2-year reviews• Test document sharing with Medical Editors
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Data Displays in Decision Aids
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DATA DISPLAYS IN DECISION AIDS
Goals • Develop evidence-based guidelines for using data displays
to communicate risks and benefits in our patient decision aids
• Create process for keeping guidelines up to date
Approach• Inventory our decision aids: Data displays currently used• Review patient feedback from 2-year focus groups,
cognitive interviews• Conduct literature review on data displays for risk
communication • Focus on review papers; set up PubMed searches• Synthesize findings by topic 9
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DATA DISPLAYS IN DECISION AIDS
Literature review: Questions to address • Pros and cons of different visual formats? • Are some displays better than others for certain
types of information? (pictographs, pie charts, bar graphs, line charts, use of icons) • How do literacy and numeracy skills affect the
way people understand the presentation of risk? • What is the best way to show the chance of an
outcome over time? • Do some types of displays bias a person’s
decision? • Are there any formats for data display that show
promise that we do NOT use in our programs?
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DATA DISPLAYS IN DECISION AIDS
Draft guidelines have been developed • General design• Text• Use of Color• Best type of data display for specific information• Further internal/external review needed (process
TBD)
Plan for keeping guidelines up to date• Run annual PubMed searches for new reviews on
“Data Displays” and “Data Communication”• Review internally/externally (process TBD)• Update guidelines as needed 11
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Content Development Team Procedures Wiki
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PROCEDURES WIKI
Goals• Document all procedures to ensure consistency
and to assist new members of team• Create a procedures manual that can be easily
updated
Approach• Chad Parmet designed Wiki, keeps it updated with
input from team• Includes interim and 2-year reviews, new content,
CCG, general information and more13
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WIKI FISH TANK
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THANK YOU