Transcript
Page 1: Complainers Into Champions

turn your biggest COMPLAINERS into your biggest

CHAMPIONS

Joshua Baerhttp://twitter.com/joshuabaerhttp://www.linkedin.com/in/joshuabaer

Sunday, December 27, 2009

Page 2: Complainers Into Champions

how do you get feedback from your

customers?

Sunday, December 27, 2009

Page 3: Complainers Into Champions

why would you post your problems in

public?✓ less repetitive

✓ search engine juice

✓ let customers answer for you

✓ let customers defend you

✓ attract new customers

Sunday, December 27, 2009

Page 4: Complainers Into Champions

“Fear is the path to the dark side.

– Yoda, Star Wars

Fear leads to anger. Anger leads to hate. Hate leads to suffering.”

Sunday, December 27, 2009

Page 5: Complainers Into Champions

Sunday, December 27, 2009

Page 6: Complainers Into Champions

Sunday, December 27, 2009

Page 7: Complainers Into Champions

Sunday, December 27, 2009

Page 8: Complainers Into Champions

Sunday, December 27, 2009

Page 9: Complainers Into Champions

Sunday, December 27, 2009

Page 10: Complainers Into Champions

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Page 11: Complainers Into Champions

Sunday, December 27, 2009

Page 12: Complainers Into Champions

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Page 13: Complainers Into Champions

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Page 14: Complainers Into Champions

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Page 15: Complainers Into Champions

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Page 16: Complainers Into Champions

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Page 17: Complainers Into Champions

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Page 18: Complainers Into Champions

"80 percent of success is just showing up"

— Woody Allen

Sunday, December 27, 2009

Page 19: Complainers Into Champions

turn your biggest COMPLAINERS into your biggest

CHAMPIONS

Joshua Baerhttp://twitter.com/joshuabaerhttp://www.linkedin.com/in/joshuabaer

Sunday, December 27, 2009


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