OVERVIEW & PLAN GloBIVAGlobal, Business, Initiative,
Value Addition. Introducing GloBIVA Ltd and key highlights of the Plan & Progress.
Differentiator …. Using SMART technology to:
o Enable convenience to access services and promote coexistence within service ecosystem;
o Expand market boundaries through cooperation by complementing our alliances;
o Take Service to the Consumers;
o Create Opportunities and self-employment for the Service Providers and Partners.
An engineering and business consulting organization taking lead to re-align technology as an effective enabler of sustainable development, redesigning Digital Workspaces and Service Delivery Platforms to fit or adapt to the challenges of the 21st Century -The Now and The Global Economy.
VISIONTo be the leading innovative organization
using technology to efficiently deliver social and economic growth to communities in
East Africa.
Provide creative, sustainable solutions to communities using catalytic smart
technologies to deliver the highest quality products and services through innovation,
leadership and mentoring programs.
• Bridging social and economic gap in our communities
MISSION
FOCUS & PLAN: STARTUP LIFECYCLE(Design Thinking, Lean and Agile)
www.globiva.orgwww.smart.ke
201 8-1 9 2020-21 2022201 7 GROWTH
Our agenda to succeed starts with our mission. It declares our purpose as a company and serve as a standard against which
we measure our business culture, performance and
service delivery.
Value Additions:
oProper alignment of sustainable technology solutions with business processes to effectively empower and inspire entrepreneurs and businesses.
oCreate value, sustainable and positive transformation to communities, businesses enterprises and the public using catalytic and smart technologies.
oTo develop highest level of competencies in the delivery of quality products and services through innovations, leadership and mentorship programs.
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We create value through: o Relevant structural change of service or
business models, enabling convenience, ease and secure access of services;
o Effectively impacting social transformation by establishing a connected service and learning ecosystems;
o Addressing and overcoming challenges of entrepreneurship life-cycle by building Business Initiatives & Value Addition footprints, self-supporting system, service learning and management style that is sustainable, global and diverse;
o Encouraging both individual and collective accomplishments, and ensuring our mutual understanding and relationship are the building blocks for sustainable development and economic growth.
MISSION AND VALUE ADDITIONS
Organization Structure, Governance and Responsibilities
Financial Management
Operations & Comms.
Business and Q/A
The Advisory Committee
Chief Technology Officer
Chief Executive Officer
Business Oversight Management
User Experience, Content and Technology
management
Governance and Business process
Alignment
Ethics, communication and legal representation
Financial planning and Reporting
Business Plannig , Sales and Marketing
Executive Management Office
Chief Executive Officero Business Strategy & Partnership.o Sales and Strategic Marketing.
Chief Technology Officer o Service Delivery & User Experience.
o Technology Management.
o Content Management.
o Incident management.
Business and Quality Assuranceo Alignment of Business processes.
o System Governance and Compliance.
Operations & Communications.o Customer Service & Relationship.o Legal & Communications
Financial Management & Reporting.
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Chief Executive Officer
Chief Technology
Officer
Operations, Legal and
Communications
Business and Quality
Assurance
Financial Management and Reporting
Mr. David Muyai Otieno
Mr. Michael Kibuka
Mr. Adoga Kiharangwa
Mr. Silas Tora Dr. James Misoka
GloBIVA Ltd. Executive Management Office
DEMOSTRATED GROWTH AND PRODUCTIVITY
FIVE YEAR HIGH LEVEL PLAN FOCUS & PLAN: CUSTOMER CENTRIC ORGANIZATION
YEAR OVERALL GOALS
2017 - DEV o Complete development of the mobile application – create value and visibility.
2018 o Market Penetration, Learn & Adapt.
2019
o Strengthen Operations through Training & Capacity building. Launch.
o Partnership through cooperation and association
2020 –2021 o Business Stabilization.
o Scale out+, Learn+ & Adapt+
2022 o Business Growth
o Scale Out++, Learn++ & Adapt++201 7 - DEV 201 8 - 201 9 2020 - 2021 2022
Driving Our Vision - The 5Ps Work EthicsWork with trusted, reliable, capable and committed partners and professionals through global networks, connections and healthy business relationships;
Partnership
Use of creativity, discipline, unity, compliance, and competence to pursue perfection, innovate and to achieve excellence;
Perfection
Be the best place to work and develop each other through
genuine respect for unique and diversify personalities and environments;
People
Drive effective economic and social growth through the promotion of all round prosperity, independence and interdependence, and use of accountable, sustainable and transparent business etiquette;
Productivity
Respect the Planet Earth and embrace responsible and business solutions that are environmentally friendly.
Planet
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Through the use SMART technology, learning, leadership and mentoring initiatives, we positively impact sustainable social and economic growth by fundamentally improving the service industry, effectively engaging and socially transforming the communities. We achieve this through our 5Ps Work Ethics.
WHAT WE DO
THE IMPACTTHE SMART Communities - an empowered, high synergy and closely-knitted ecosystem of diversified neighborhoods effectively and
efficiently addressing their challenges through technology, support system and
service learning initiatives to succeed.
Using SMART technology and social transformation
to change the communities
Strategic Service categorieso Data Analytics, BI, AI, Big Data and IoT.o Professional Services and Business
Consulting.o Innovation and SMART Technology.o IT as Service (ITaaS) and Digital Workspace
Services (DWS).
Thematic Areas.o Technology and Innovation.o Sustainable Community
Development.o Mentoring and Learning.o Healthy Lifestyle.
The professional Approach
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oUse of smart-technology solutions, intuitive engineering and best management practices to innovate and solve practical issues of the society.
Smart Technology:
oUse of Leadership, mentorship, knowledge transfer and learning experiences to motivate and empower.
Social and economic
empowerment:
oUse of Compassion and commitment, leveraging our individual and collective strengths to add value to business processes, delivery quality services and bringing services closer to our clients
Professionalism and Delivery of
Quality Services:
oWe pool professional expertise, experiences & enthusiasm to address and overcome challenges of entrepreneurship life-cycle.
Partnership and Interactive
Engagement:
ETHICS AND CULTURE
P R O G R E S S S T A T U S , 3 / 1 8
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DELIVERING QUALITY SERVICES TO OUR CUSTOMERS -THE BENEFIARIES.
Our Customers are our agents, partners, the service providers and consumers. Through an organized service learning ecosystem, we promote coexistence and cooperation; we build trust in our brand and compliment our alliances to expand their market-base and productivity, and enable convenience to access services and create self-employment opportunities.
1000+ 68 4 1 0
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EFFICIENCY INDEX AND PROJECTIONS
Sustainability Effort is a measure of how many transactions per day are delivered from recruited service providers or partners
2 01 9-21
A CT IV IT I E S - BA RA BA RAo Recruiting Service Providers, Agents
and Partners.
o Training of the Agents, Service provider and users of the app.
o Inbound Conversions.
o Branding, Billboard and Ad-Buys.
o Brand Partnership.
o Community Profiling.
o Share of Voice (SOV).
o Top of Mind Awareness (TOMA).
o Downloads, consumers campaigns and website traffic monitoring.
o Creating & Managing RSCs.
o Customer Service and User Experience.
o Technology management.
o Users and communities stories.
o Media outreach, Wikipedia & Launch.11/14/2018 www.smart.ke 12
MARKETING, STABILIZATION & GROWTH
Maintenance and Hosting Services USD 15,000 5.88%
Marketing USD 100,000 39.22% Conversion, Social Media Ad Buys, Billboards & Branding Marketing and Sales support Direct Marketing, TV and Radio
Operations and Training USD 75,000 29.41%
Staffing and Office Administration USD 25,000 9.80%
Technology Management USD 40,000 15.69%
TOTAL USD 255,000
Barabara project is our brand footprint, epitomizing ourfocus to transform Service Industry and impact change inthe communities through the use of SMART technology.We initiate growth through effective marketing, training,strengthening operations, improving technology, creatingand managing RSCs, relationship & service improvementand responsive customer service.
[2018 – 2019], TWO YEAR BUDGET & EXPENDITURE PLAN
T E A M S & M A N A G E M E N T
1. Business Strategy and Planning
2. Operations and Communications
o Agreements & Legal representation
o Contract and Relationship management
o Product and Services - Training & Adoption
o Customer Service Management
3. Financial Management & Reporting
4. Business and Quality Assurance
o Change and release management
5. Technology Management
o Media and Digital Content
o Modern Digital Workspace
o Website Hosting and maintenance
6. Strategic Marketing
o Recruit partners and service providers
o Acquisition of B2B Business
o Efficiency Index and inbound conversion
o Branding, Awareness and appreciation11/14/2018 www.smart.ke 13
BRAND FOOTPRINT, VISIBILITY AND OPERATIONS
GEOGRAPHI C REGI ONS & MARKET EXPANSI ON
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CITY, Country OVERALL GOALS
Nairobi, Machakos, Thika & environs. Kenya. o 10 RSCs
Mombasa, Kilifi & environs. Kenya. o 6 RSCs
Nakuru & environs. Kenya. o 4 RSCs
Kisumu, Kisii & environs. Kenya. o 6 RSCs
Kigali & environs. Rwanda*. o 4 RSCs
Kampala & environs*. Uganda. o 2 RSCs
Dar es Salaam & environs*. Tanzania. o 2 RSCs
o Empower 3000+ MSMEs, Create 30+ RSCs and 5+ Partnerships.
* S U B J E C T T O A N A L Y S I S O F G R O W T H P R O J E C T I O S , P A R T N E R S H I P S A N D F U N D I N G R E Q U I R E M E N T S
M E A S U R I N G S O C I A L P R O G R E S S I N T H E C O M M U N I T I E S
The Social Progress INDEX - A new perspective of measuring wellbeing and social progress:
o Does a country provide for its people’s most essential needs?
o Are the building blocks in place for individuals and communities to enhance and sustain wellbeing?
o Is there opportunity for all individuals to reach their full potential?
o In Africa; 1 out of 54 Countries is in the Upper Middle Social Progress Tier and 7 out of 54 countries are in the Lower Middle Social Progress Tier.
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WORLD STATUS – THE SOCIAL PROGRESS INDEX MODEL
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FINANCE AND GROWTH GROWTH & RECOGNITION
Recognition & Awards – Barabara App
o Featured in KT-24 Technology News
o 1MillionStartup – Best App of the month
o #Social Media Week (SMW) Nairobi, Nominated Best Application in Technology Category
o Jul, 2017
o Nov, 2017
o Jun, 2018
Established Teams. (Human Design, Lean & Agile Management)
o Marketing & Saleso Operations & Quality
Analysiso Strategic Management o Technology Management
o 5o 2
o 2o 3
Startup Life-Cycle o MVP
Delivering professionally engineered, SMART Technology and Business Solutions
to address social and economic gap.
The Venue @Lavington, Hatheru Road, Lavington. P.O. Box 78617, Nairobi. KENYA.
email: [email protected]+254 (773) 524 344