![Page 1: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/1.jpg)
COMMAND TRAILER PRESENTATION
byKen Kirschmann
Superintendent/Customer Service
![Page 2: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/2.jpg)
Exterior Interior
Before
![Page 3: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/3.jpg)
Exterior Exterior w/slide outs
After
![Page 4: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/4.jpg)
• Purpose
• To be utilized in conjunction with Incident Response as a Mobile Field Command Center during large scale incidents, resulting in either a significant customer outage, or investigatory actions which may span over several days
• Can be used as an alternate Mobile Dispatch Center if the Dispatch Center needs to be evacuated
Functionality
![Page 5: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/5.jpg)
• The Command trailer can facilitate personnel from various departments needed to coordinate incident and outage relights, such as:
• Customer Service
• Customer Assistance
• Construction
• Dispatch (alternate dispatch center)
• Engineering
• Mapping
• Technical Services
• Meter Reading
• Public Information Officer
Capabilities
![Page 6: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/6.jpg)
• Specifications
• Custom 30’ triple axle, front & rear slide outs
• Two separate work areas to facilitate multiple departments
• Small kitchen/bathroom facilities
• Self contained 12 kvw Onan diesel generator
• Sub-floor storage
• Multiple adjustable quartz flood lights
Trailer
![Page 7: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/7.jpg)
• Two fixed laptop computers with wireless modems used to:
• Access Citrix and SWG applications such as:
• WMIS/Field Smart
• Telogis (GPS)
• C.S.S. (Customer Service System)
• GroupWise
• Mobile Dispatch/ Mobile Service
• Telogis – GPS
• Papervision
• Internet
Supporting Equipment
![Page 8: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/8.jpg)
• Multiple Network hookups for additional laptops
• Printer/Fax/Copier
• Used to print temporary maps and purge plan
• Two 42” Flat Screen Televisions
• Dish Network to monitor Local/National news
• Display images from computers
• Two way radios
• Used to communicate with Dispatch or Field personnel
• Dedicated Cell phones
• Used to communicate with Emergency Operations Center, Dispatch or Field personnel
- Supporting Equipment Continued
![Page 9: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/9.jpg)
• Examples of Incidents resulting in an large gas outage:
• Line Breaks
• Over/Under Pressure
• Natural disasters
• Undetermined Leak Migration
• Sabotage
• Explosions
• Any other reason that would require a Gas Control Plan or Valve Isolation Plan which would curtail the supply of gas to a large number of customers
Gas Outage Scenario
![Page 10: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/10.jpg)
• Once requested by Incident Command:
• Command Trailer is delivered to staging site and set up
• Appropriate manpower is dispatched to site
• Supervisors
• Technicians
• Office personnel
• After effected area is determined through Engineering:
• Duty Engineer posts outage map online
• Outage cards are printed and delivered to field
• Outage cards distributed to Field personnel and all effected meters are turned off
Gas Outage Scenario
![Page 11: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/11.jpg)
• Once Construction makes repairs and gases up system
• Purge plan is implemented to ensure all air and debris is purged from system
• Once purge is complete, relights begin
• Critical facilities Public Utilities Regulation Policies Act (PURPA) customers are identified to ensure their gas is turned on first
• Outage cards are distributed to Field employees and tracked to ensure all customer accounts are turned back on or secured
• After all customer accounts have been reinstated or secured and tagged), usually after 3rd pass, the Command trailer is returned to Operations Center
Gas Outage Scenario
![Page 12: COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service](https://reader035.vdocuments.us/reader035/viewer/2022062515/56649ca45503460f94964f0d/html5/thumbnails/12.jpg)
The End!
Questions ???