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Cloud Computing
The Impact on the Practice of Law
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Key Objectives
Gain an understanding of what to look for in a cloud
computing solution.
Discover how you can safe guard your client's data in the
cloud.
Learn of the trends happening in the legal industry.
Understand how cloud computing can change the way you
practice law.
See how local and national bars are reacting
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So What is Cloud Computing
Gartner: Cloud computing is a style of computingwhere massively scalable IT-related capabilities are
provided as a service across the Internet tomultiple external customers
Forrester:A pool of abstracted, highly scalable, and
managed infrastructure capable of hosting end-
customer applications and billed by consumption
Wikipedia: A style of computing in which
dynamically scalable and often virtualized resourcesare provided as a service over the internet. Users
need not have knowledge of, expertise in, or controlover the technology infrastructure in the cloud that
supports them.
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Pre-Cloud
Application Service Provider (ASP)Web Hosting Service
Managed Hosting Service
Cloud
Software as a Service (SaaS)Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
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Cloud Computing Service turn on / turn off
Maintenance no expertise on cloud computing
needed to get started, and upgrades and updates
happen without your intervention
Scalableexpand service/usage as needed
Understand associated costs that come with
amount of data you store and what your current
data plan is with your internet / web provider
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Backup
Service Level Agreement/guaranteed up
time/reimbursement of respective services if
down
Governance
Cloud Computing
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HARD DRIVE CRASHES
Vintage computers
LACK OF I.T. SUPPORTDISCIPLINARY ACTIONNO ESTABLISHED OFFICE PROTOCOLSENTITY CHANGE
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What are the areas of concern
when selecting an offering
delivered in the cloud?
Also worry about.
Data Protection
Data Ownership
Availability
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The product, offering or application should help
you solve important problems or jobs
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Data Protection
What about encryption?
How secure is the providers environment?
How do they test? Are they monitoring for intrusions in real time?
Third party certifications?
How about internal actors?
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The only truly secured computer is the oneunplugged from the wall and locked in a vault.
.But you should expect your vendor to provide
better data security than you maintain internally
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Know Who To Trust
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Data Ownership
At the end of the day, your client confidentialinformation belongs to you!
How about the contract or terms and conditions? Government requests?
Getting your data back?
What happens when you terminate your service?
Third parties the vendor might use?
Use of your data to provide a better offering?
Anonymized information to help all customers?
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Availability
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Your cloud provider should be up and runningwhen you need them
Uptime guarantees? Financial penalties?
Number of data centers?
Testing?
Backups?
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Other Evaluating Considerations
What is your budget? Can you try before you buy?
What is the total cost of ownership What are the customer support and trainingoptions? And is there an additional fee for
these?
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Other Evaluating Considerations
Who are the proven reputable companies?
How can I get my data in? Does it integrate with email?
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Other Evaluating Considerations
FUNCTIONALITY
Global and conflict of interest search Control of access Tools fit for your area of practice
Standard expectations for Practice Management
Mobility solution
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Global Search Capability
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Conflict of Interest
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Roles Based Permissions
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Practice Templates/Export Data
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Trends in the Legal Industry
Virtual offices and virtual staff Outsourcing work
Need for online collaboration easier way to
obtain and deliver information outside ofemail
Tablets and iPads
Mobile apps
Device specific vs. Web based app
Native application integration
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Native Applications vs. Web 2.02
Type of Application Mobile Web-Based Device-Specific
Example LexisNexis Firm Manager Mobility
app
iPhone or Android App
Who Can Use It Anyone with a mobile web browser
and live Internet connection
Only those with that specific device
Installation Requirements No application installation is
required if you already have a web
browser on your phone/mobile
device
Application must be installed on your phone/mobile
device
Where Data Is Stored In LexisNexis Firm Manager in the
cloud
On the phone
How Updates to the Mobile
Application Are Delivered
Automatically through the
Internetno action required on
your part other than authentication
You must update the application on your
phone/mobile device
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Lexis Firm Manager
Cloud Based
No Management
Costs
Same Experience
across web enabled
devices
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Bar Ruling and RegulationsThe American Bar
Association is cautiouslywading into the waters ofcloud computing. An ABAethics panel recentlyissued proposed rulechanges to the ModelRules of ProfessionalConduct designed to
assist attorneys insafeguarding confidentialand sensitive client datawhile using remoteinternet servers to store,manage and process
data The Minnesota
Lawyerhttp://minnlawyer.com/2011/05/27/aba-weighing-in-on-cloud-computing/
ABA Ethics 2020 Commission
North CarolinaArizona
Massachusetts
And so on
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Bar Ruling and RegulationsCommentary: Legal
Currents: Pennsylvaniarules on lawyers usingcloud computing byNicole Black 9/30/11
Question: Is it ethicalfor lawyers to store andaccess confidential client
data in the "cloud" usingcomputers or mobiledevices?
ArkansasNew York
Pennsylvania
And so on
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Are You In the Know?
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My contact information:
Christopher AndersonLexisNexis2000 Regency Parkway, Suite 600Cary, NC 27518
mailto:[email protected]:[email protected] -
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APPENDIX
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LexisNexis Firm ManagerWhy Firm Manager raises the bar with risk-mitigating security measures and certifications:
Encrypting all traffic between your systems and the on-line application/systems
Supported from multiple, geographically distributed secure LexisNexis
Protecting attorney client confidentiality by encrypting your confidential data
Prepared to provide continuity of operations in case one of our data centers experiences a
catastrophic failure or loss of connectivity
Served from a highly redundant infrastructure, to reduce the impact of system failure orcomponent problems. Regular testing by third parties (and internal auditors) for
vulnerabilities and potential security concerns
Maintaining a number of market leading information security and privacy certifications
including Systrust, Trustwave and TRUSTe
HIPAA/HiTech review and certification
24x7 monitoring of the environment against intrusion or compromise Compliance with Statement on Auditing Standards (SAS) No. 70 (also commonly referred to
as a "SAS 70 Audit)
Available at 99.9% uptime measured monthly, not including scheduled downtime and
maintenance windows. We pay you back when we exceed this promise.