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Real World Stories of
Operational PerformanceTroubleshooting , Capacity andConfiguration Managementwith vCenter Operations Suite
Moderators:
Wayne Watson, VMware, Inc.
Becky Smith, VMware, Inc.
Neil Aragaki, The Boeing Company
Brian Carpenter, Heritage Auctions
Jeff Ely, CSC
Bruce George, EMC Corporation
Philip Hebert, Ochsner Health Systems
Michael Preston, Hastings and PrinceEdward District School Board
OPS-CIM1940
#vmworldops
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Disclaimer
This session may contain product features that are
currently under development.
This session/overview of the new technology represents
no commitment from VMware to deliver these features in
any generally available product.
Features are subject to change, and must not be included in
contracts, purchase orders, or sales agreements of any kind.
Technical feasibi lity and market demand will affect final delivery.
Pricing and packaging for any new technologies or features
discussed or presented have not been determined.
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Agenda
Session Overview
Panel Member Introductions
Panel Discussion
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Session Overview
Understand real world operational management challenges
Learn how VMwares vCenter Operations Suite can solve
these challenges
Gain greater operational efficiencies and become more proactive
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VMware Cloud ManagementA Differentiated Approach
Service
Provisioning
Automate
the
provisioning of
infrastructure,
applications and
desktops as a service
Operations
Management
Adopt
embedded,
converged
management for the
Software Defined
Datacenter
Business
Management
Govern
and manage
cloud services as a
critical element of
running IT like a
business
Simple, automatedmanagement
for heterogeneousand hybrid clouds
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AUTOMATED Management
vCenter Operations Management Suite Value Proposition
COMPREHENSIVE Management
INTEGRATED ManagementPhysical
Private
Cloud
PublicvCloud
Public
Cloud
vSphere and Non-
vSphere Based Couds
Tightly integrated to manage the Software Defined Data Center
Comprehensive to manage heterogeneous and hybrid cloud environments
Highly automated to reduce Opex and Capex
Virtual Infrastructure
Virtual Datacenter
Software DefinedNetworking and
Security
Software DefinedStorage and
Avai labil ity
Cloud Infrastructure
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vCenter Operations Management Suite
vCenterOperations Management Suite
Unified Operations Console
(with Single Sign On)
Performance Compliance
Common Services
ConfigCapacity
App Visibility Reporting LogsInventory Orchestration
Extensibility
APIs, SDKs
3rdParty
Adapters
ContentPacks
Cost
An Extensible, Automated Operations Management Solution that
Supports Hybrid, Heterogeneous Clouds
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Agenda
Session Overview
Panel Member Introductions
Panel Discussion
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Panel Members
Moderators
Becky SmithProduct Line Manager, VMware
Wayne WatsonConsulting Architect, VMware
Panel
Michael PrestonIT Analyst, Hastings and Prince Edward District School
Board (HPEDSB)
Brian CapenterVP of IT, Heritage Auctions
Philip HebertSystem Engineer, Ochsner Health Systems
Neil AragakiBoeing ITI
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Agenda
Session Overview
Panel Member Introductions
Panel Discussion
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Michael Preston
Currently work as a Systems Analyst @ HPEDSB
VCP4/5, vExpert 2012
Recently started blogging at blog.mwpreston.net
Try to stay active within the VMware community and on Twitter
(@mwpreston)
Huge fan of virtualization and VMware
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About HPEDSB
Serves approximately 16000 students and 2000 staff scatteredthroughout 42 elementary and 8 secondary schools
Environment consists of 21 hosts running ~200 VMs runningvSphere 5 licensed with everything from ESXi FreeEnterprise Plus
VCops deployed in our main production cluster
(8 Hosts ~ 100 VMs)
First introduced to VCops at last years regional Toronto VMUG,joined 1.0 beta shortly thereafter
Been using product on almost a daily basis and heavily during
certain key times throughout the year
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First Impressions
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What Is Normal for Your Environment?
Time
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Visibi lity Into All the vCenter Metrics and Events
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What Has VCops Done for Us?
Reduced the amount of troubleshooting time and time it takesto get to the root cause of issues
Provide a visibility into our vir tual environment that traditionalmonitoring tools cannot give us
Improves efficiency and performance within our guests
Ability to see how changes are ref lected through thevirtualization stack
Gives us more of a proactive approach to solve problems beforethey become major issues
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Brian CarpenterVP, Information Technology
Established in 1976 by Steve Ivy and Jim Halperin
The worlds largest collectibles auctioneer
Thrid largest auction house in the world
4800 mill iion in annual sales (as of Dec. 31, 2011)
Over 7000,000 online bidder-members
Privately owned with HQ in Dallas, Texas and offices in New York,Beverly Hills, San Francisco, Houston and across Europe
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Critical Monitoring
Limited administrative resources
Single pane of glass visibil ity
Reduce number of monitoring tools
Consolidate troubleshooting
Lower resolution time
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Tier 1 Storage
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NFS Datastore
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ISD Platforms Development
Philip Hebert
Systems Engineer
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We currently have the biggest virtual
environment in the healthcare industry in the
state of Louisiana (96 hosts currently runningover 1070 virtual servers)
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EPIC System Pulse
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We Created Our Own Custom Dashboard
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We Can See the %Free Space for This Server
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Integrated Dashboard with Our New Information
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HIPAA Compliance Status Across all EPIC Windows Servers
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HIPAA Compliance Status by OS Area
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BoeingWhat We Do Today
Design, assemble and support commercial jetliners
Boeing 7-series family of airplanes lead the industry
Commercial Aviation Services (CAS) offers broad range of services to passenger and freight carriers
Design, assemble and support defense systems
Worlds largest designer and manufacturer of military transports, tankers, fighters and helicopters
Support Systems provides services to government customers worldwide
Design and assemble satellites and launch vehicles
Worlds largest provider of commercial and military satellites; largest NASA contractor
Integrate large-scale systems; develop network ing technology
and network-centric solutions
Provide financing solutions focused on customer requirements
Develop advanced systems and technology to meet future customer needs
Connect and Protect People Globally
IT I f O i i
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IT Infrastructure Organization
IT Infrastructure organization designs,deploys, operates, and maintains the
computing and network infrastructure forThe Boeing Company
Enterprise Hosting Service (EHS)to establish standard enterprise-widedistributed server hosting services, also toreduce Total Cost of Ownership (TCO) of
computing systems in support of softwareapplications required to support thebusiness of The Boeing Company
Pursuing Technical and Functional Excellence
for the Enterprise
B i EHS Vi t l I f t t
http://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20falsehttp://boeingit.web.boeing.com/return%20false -
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Boeing EHS Virtual Infrastructure
Currently running approximately 12,000 VMs
800 ESXi 4.1 and 5.0 Servers
Supported in 20 different sites world-wide
Supporting a wide range of customers Implementation of vCOps supporting 9,000VMs
today and roughly 650 ESXi Servers
Three ways vCOps has helped The Boeing Company Instead of getting 500-1000 threshold alerts a day, we will get
50-100 vCOps alerts. We had so many false alerts.
How we use the product for trouble shooting particular issues inour environment? Basically, this is the tool that helps us get tothe problem faster, than we would with other tools.
How we use the reporting piece? We use vCOps to get backresources from over-provisioned Virtual Machines (VMs) . Wehad a rate of 92% of VMs, that were over-provisioned. Wecurrently had over 1000 VMs, that we took back resources, sothe extra resources could be provisioned for new requirements
vCOps Will Make Our Life Easier, with Correctly SizingOur VMs and Getting to Root Causes
B S T S
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Be Sure To See
Sesssion ID Title 1st Showing 2nd Showing
SS1020 Simplify and Automate How to Manage ServicesAcross Multiple Platforms and Clouds
Monday 2:30pm
OPS-CIM2285How to Improve Service Levels and ReduceCost with vCenter Operations
Wednesday 2:00pm Thursday 12:30pm
OPS-CIM1564Troubleshooting Using vCenter OperationsManager
Tuesday 10:30am Wednesday 2:00pm
OPS-CIM1718Configuration Management for Your Cloud usingvCenter Operations Suite
Tuesday 3:00pm Thursday 2:00pm
OPS-CIM19265 Must Know Design Considerations forPlanning Capacity When You are 50%or More Virtualized
Tuesday 3:00pm Thursday 2:00pm
OPS-CIM1940Real World Stories of Operational PerformanceTroubleshooting , Capacity and ConfigurationManagement with vCenter Operations Suite
Wednesday 11:00am
Other vCenter Operations Management Suite Sessions
HOL # Lab
HOL-OPS-01 Introduction to vC Ops Enterprise
HOL-OPS-02 Introduction to vCM Enterprise
HOL-OPS-05Automated Operations forVirtualized Datacenters
Demo Products Showcased
Hybrid CloudOperationsManagement
VMware vCenter Operations Management Suite
VMware vFabric Hyperic
VMware vCenter Orchestrator
Cloud Securityand Compliance
VMware vCenter Configuration Manager
Demos Hands On Lab
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Real World Stories ofOperational PerformanceTroubleshooting , Capacity andConfiguration Managementwith vCenter Operations Suite
Moderators:
Wayne Watson, VMware, Inc.Becky Smith, VMware, Inc.
Neil Aragaki, The Boeing Company
Brian Carpenter, Heritage Auctions
Jeff Ely, CSCBruce George, EMC Corporation
Philip Hebert, Ochsner Health Systems
Michael Preston, Hastings and PrinceEdward District School Board
OPS-CIM1940
#vmworldops