1.1 Statement of the Problem1.1.1 General Statement of the ProblemHow to develop and implement Reservation and Billing System for Seafarers Inn?The main goal of this study is to develop a system that eradicates the slow transactions due to manual business procedures. It provides accurate and consistent information in terms of their billing and guest information.1.1.2 Specific Problem Reserving and cancellation of observation takes time because of manual transaction. Knowing room availability takes time because the front desk has to check which key is not on the key cabinet. Calculating the customers bill can lead to miscalculations because human errors cannot be prevented. Generating reports takes time because the manager has to check such record. The management does not charge damages done by the guest. The management reserves guest even with down payment.

Reservation and Billing System for Seafarers Inn1-2