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Recording date of this workshop is October 14, 2015
Some of the rules and procedures discussed in this workshop are
subject to change.
Please check university resources before relying exclusively
on this recorded presentation.
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Leadership and Communication
Chairs and Directors Series
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Today’s Objectives• What is leadership?• Assess leadership style• Communications challenges• Networking
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What is leadership?
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Leadership•A process•Individual influence•Group•Goal
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“I want to be in charge.”Kevin SharerCEO Amgen
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Leadership is about empathy.
David KelleyFounder and CEO IDEO
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PersonalityAttitudeSkills
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X
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Authentic Leadership Qualities
•Self awareness•Relational transparency
•Balanced processing•Internalized moral perspective
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Leadership Assessment
Exercise
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Department Chair as Leader
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Administrator and Leader
Administrator•Coping with complexity
•Order and consistency
•Improving old things
Leader•Coping with change•Doing new things
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Administrator–Planning and budgeting
–Organizing and staffing
–Controlling and problem solving
Leader–Setting a direction–Communicating new directions
–Motivating and inspiring
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Control•Concentrates on deviation from plan
Motivation•Concentrates on human needs
•Achievement•Sense of belonging•Self-esteem•Values
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Administrator• Organizing People–A design problem–Human systems to implement plans
–Job structure, reporting relationships
–Incentives
Leader•Aligning People–A communication problem
–Comprehension of vision
–Belief in the message–Empowers people
• Allows initiative• Allows cooperation
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Authentic Leadership Behaviors
•Be genuine•Passion for purpose•Practice values•Lead with your heart•Develop relationships•Practice self discipline
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Energizing Followers
•Leaders are problem solvers•Leaders maintain calm in the face of challenge
•Leaders are decisive•Leaders are action oriented•Leaders communicate
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Setting The Example
•Actions speak louder than words
•Consistency of message
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More Than Words•The power of symbol management–Careful use of language–Manipulation of settings–Shifting agendas to signal priorities–Consistent feedback–Selective seeding of ideas
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Challenges
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What to do?•Be aware•Mix and match•Repetition•Assume nothing
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In a Crisis•WSU Crisis Communication Plan
(safetyplan.wsu.edu/.../wsu%20crisis%20communications%20plan-updated-11 -09-10-revisedrh.docx)
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If you wish to have your attendance documented in your training history,
please notify Human Resource Services within 24 hours of today's date:
This has been a WSU Training
Videoconference