CONTENTS
• TOS Collections• Denied Claims Holds• Exam Time• Email and Portal Sign-ups• Annual Wellness Visits• PHQ-2/9 Depression Screening• Social Determinants of Health• MIPS Measures• Quality Measures• ROI Reporting• Epion Trial Results
CASE STUDY
15.3%
65.8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Pre-Live Epion
Specialty: Family MedicineNumber of Providers: 6Locations/Region: 1/Boston AreaEpion Go-Live Date: 8/2018
>4.3XINCREASE
TOS Collections
• Presentation of balances built into workflow
• No staff interaction on payments
• Built in credit card swiper• Accepts all major credit, HSA
and FSA cards
CASE STUDY
40.7%
23.5%
0%
10%
20%
30%
40%
50%
Pre-Epion Epion
Specialty: Multi-SpecialtyNumber of Providers: 250Locations/Region: 90/NJEpion Go-Live Date: 2019
>42%REDUCTION
Denied Claims Holds
Resulting from more accurate and
complete data collection
$8,074
$19,831
$1,229
$5,224
CASE STUDY
Pre-Live Live with Epion
Specialty: MultispecialtyNumber of Providers: 277Locations/Region: 6Case Study Period: 2016-2018
4:26FEWER MINUTES
Exam Time
Increased capacity to see more patients
41:4937:23
Reduction in Average Patient Time in Exam Room
CASE STUDY
13.0%
22.9%
0%
5%
10%
15%
20%
25%
30%
Pre-Live Epion
27.0%
60.3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Pre-Live Epion
Specialty: OB/GYNNumber of Providers: 150Locations/Region: 36/CTEpion Go-Live Date: 2/2017
Email and Portal Sign-Up
1,194
9,159
453
1,974
1,213
4,413
531
880
>2.2XEmail Collection
INCREASE>1.8X
Portal Sign-Up
INCREASE• Email collection
mandatory• Triggers invite to
patient portal• Allows for out-of-
office patient communication
CASE STUDY
Goal
2018. EPION HEALTH. INC. ALL RIGHTS RESERVED, CONFIDENTIAL, DO NOT DISTRIBUTE
Specialty: Family MedicineNumber of Providers: 40Locations/Region: 18/NJEpion Go-Live Date: 6/2017
425
1,250
0
500
1,000
1,500
Pre-Live Epion
>3XINCREASE
• Goal: 90% of eligible population
• Generates $2.1M in Additional Revenue
Annual Wellness Visits
CASE STUDY
2,038
7,033
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
Pre-Epion Epion
Specialty: Family MedicineNumber of Providers: 135Locations/Region: 29/OhioEpion Go-Live Date: 8/2017
3.5XINCREASE
PHQ 2/9 Depression Screening
In Patients Identified as at Risk* for Depression
*Patients with a score >4 on the PHQ 2/9 Screener
CASE STUDY
13.8% 16.1%
95.9%
0%
20%
40%
60%
80%
100%
Pre-Epion Non-Epion Epion
Specialty: Family MedicineNumber of Providers: 15Locations/Region: 7/MAEpion Go-Live Date: 8/2018
7XINCREASE
Social Determinants of Health
• Discrete integration into athenaNet social history
• Custom questions to determine patient population risks
After Epion Launch
CASE STUDY
9.8%
95.7%
0%
20%
40%
60%
80%
100%
Pre-Epion Epion
Specialty: Family MedicineNumber of Providers: 4Locations/Region: 1/MAEpion Go-Live Date: 8/2018
9.8XINCREASE
Social Determinants of Health
• Discrete integration into athenaNet social history
• Custom questions to determine patient population risks
CASE STUDY
92.6%
47.3%
80.7%72.4%
96.0%
59.3%
93.8%83.4%
0%
20%
40%
60%
80%
100%
Tobacco Use: screening andcessation intervention
Colorectal cancer screening Unhealthy alcohol use:screening & brief counseling
Screening for depression andfollow up
Pre Live Live with Epion
Specialty: Family MedicineNumber of Providers: 33Locations/Region: 1/IowaEpion Go-Live Date: 7/2018
MIPS Measures
Decile6
Decile8
Decile3
Decile5
Decile6
Decile8
Decile6
Decile7
Seven decile increases with potential revenue of $313/mo.
CASE STUDY
42.3%32.6%
73.5% 72.3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Tobacco Use: screening andcessation intervention
Colorectal cancer screening
All Appointment Types
Pre Live Live with Epion
Quality Measures
26.6%
89.9%
Screening for future fall risk
AWV Appointment Types*
* AWV and AHM
Specialty: Family MedicineNumber of Providers: 33Locations/Region: 1/IowaEpion Go-Live Date: 7/2018
CASE STUDY
$1,541 Value
Per ProviderPer Month
8.5X ROI
$214 Materials Savings
$203 Reduction in Denied Claims
$117 Increased TOS Collections
$318 Increased Reimbursements
$428 Clinical Staff Labor Savings
$261 Front Desk Labor Savings
2018. EPION HEALTH. INC. ALL RIGHTS RESERVED, CONFIDENTIAL, DO NOT DISTRIBUTE
Specialty: OrthopedicsNumber of Providers: 200Locations/Region: 30/NCEpion Go-Live Date: 5/2015
ROI Report
CASE STUDY
21.1%
50.7%
Pre-Epion Epion
Email CollectionRates
26.0%
45.0%
Pre-Epion Epion
TOS CollectionRates
42:5736:10
Pre-Epion Epion
Time in Exam Room
10.8%
15.8%
Pre-Epion Epion
PHQ-2/9 Scores Mild to Severe
13.4%
96.0%
Pre-Epion Epion
Social Determinants of
Health
15.8% Decrease
73% Increase
140% Increase
616% Increase
46% Increase
Epion Trial ResultsSpecialty: Family MedicineNumber of Providers: 72Locations/Region: 8/Boston AreaEpion Go-Live Date: 8/2019