Profile:• NationalManufacturingandGas

Company• HasahostofITApplicationsinERPand

CRMApplicationsHigh-level Scope:• RequiredasolutiontointegrateSADAD,

apaymentsserviceproviderinKSA,withitsITapplications

• Environmentpreparation• Installationandconfigurationofdifferent

SOAcomponents• IntegrationofOracleEBSwithSADAD• IntegrationofEBSwithSiebelCRMSolution:• WeblogicSuite,SOASuite,Oracle

ApplicationsAdapter,EnterpriseServiceBus,OracleEnterpriseGateway

Challenges:• Systemcomplexity• Presenceoffirewallsandprotocols• PerformancetuningOutcome:• Reducedupfrontcosts• FirsteverMiddlewarebasedsolutionof

SADADinKSA

Client OverviewNationalmanufacturingandGas

Company(GASCO)servesconsumersvia

provisionofLPGatthehighestefficiency

levelsandcommitmenttoprotectand

developthelocalenvironment.Ittransports,

fillsandmarketsLPG(butaneand/or

propane).GASCOhasahostofIT

Applicationsinthefollowingareasof

technology:

• AnERPSystembasedonOracle

E-BusinessSuite,

• ACRMSystembasedonOracleSiebel

CRM

GASCOrequiredamiddlewaresolutionto

integrateitsvariousITapplicationsacrossthe

boardinreal-time,havingover10,000+users

geodispersedacrossKSA.

ScopeThe following is a high-level list of activities

performed during the project:

EnvironmentPreparation:Preparationof

hardwareresourcesasperrequirements.

• InstallationandConfigurationof

differentSOAcomponents.

• IntegrationofEBSwithSiebelCRM

throughOracleSOA

• IntegrationofOracleEBSwithSADAD

throughOracleSOA

• IntegrationofSiebelCRMwithSADAD

throughOracleSOA

• UnitTesting

• UserAcceptanceTesting

• CommerciallaunchwithSADADservices

SADADPaymentSystem(SADAD)wasestablishedbytheSaudiArabianMonetaryAgency(SAMA)to

bethenationalElectronicBillPresentmentandPayment(EBPP)serviceproviderfortheKingdomof

SaudiArabia(KSA).ThecoremandateforSADADistofacilitateandstreamlinebillpayment

transactionsofendconsumersthroughallchannelsoftheKingdom’sBanks.SADADwaslaunched

onOctober3rd,2004.

GASCOessentiallyrequiredasolutiontolinkSADADwithitsinternalITapplications.Thiswouldprovide

ameanstoconnecttoSADADPaymentSystemtoenableGASCO’svariouscustomerstopaytheir

billsusingthisservice.

AddvantumsuggestedandimplementedahostofOraclemiddlewareapplicationsincluding

WeblogicSuite,SOASuite,OracleApplicationsAdapter,SOAManagementPack,WebLogic

ManagementPack,EnterpriseServiceBusandOracleEnterpriseGateway.TheSOAlayerconsisted

oftwomainparts,theEnterpriseServiceBus(ESB)LayerandaServiceConsumersLayerononeside,

andaServiceProvidersLayerontheother.EachserviceintheESBlayerwasarchitectedand

implementedwithitsowntools/componentstoachievetheintendedbusinessandfunctional

objectives.Withthefulfillmentoftheserequirements,applications(ServiceConsumersandService

Providers)becomeeligibletoexchangedataandinformationinareal-timetransparentmanner.

Solution

Special contractual/technical requirements

• Executeallinstallations,operations,

handlingandstandardizationactivities

forhardwareandsoftwarebasedon

internationallyacceptedstandardsand

bestpractices.

• Confirmstabilityofdatabaseworkand

conductperiodiccheckfortraceand

logfilesandinitializationparameters.

• ProvidealldocumentstoGASCO

pertainingtotheappropriatestrategic

planforintegrationsandconfigurations

options.

• Followuponandmonitorallsystem

componentsintermsofhomogeneity

andfunctionalintegration.

Technical installation service procedures included the following:

• Completeanalysisforallsystemsand

applicationsinGASCO.

• Compilationofasisandtobe

documentsbasedonthe

comprehensiveanalysisandrequirement

gatheringperformed.

• Comprehensiveriskanalysisandrisk

mitigationprocedures.

• Integrationofworkingstepsfordataflow.

• Detailedreviewofallbusinessprocesses

andservicestobeusedinprojectdesign

andimplementation.

• Reutilizationofservicesaccordingtothe

governancemodelinplace.

• Comprehensiveuseracceptancetesting

(UAT)inapre-productionenvironment.

• Securitytestsforeverysystembefore

productionrollout.

SomeofthechallengesfacedbyAddvantumincludedsystemcomplexitywhichmeantthat

understandingtheexactrequirementsforintegrating/mappingbothapplicationswascompletely

essential.Networkinfrastructureavailabilityduetothepresenceofnetworkandfirewallprotocols

wasanissuethatwaseffectivelydealtwith.Anotherissuewasthatofperformancetuning.Thiswas

resolvedbymakingcorrectionstotheMiddlewareandensuringitwasabletohandlethedailyload

atthecustomer’send.Anotheruniqueissuewasthatofthemultitudeofservicesprovidedby

SADAD.ItwasdifficulttoaccuratelydeterminehowSADADwasperformingandmoresotoascertain

thebestfitofservicestailoredtoGASCO’Sneeds.Therefore,inordertoachievethis,Addvantum

hadtotesteveryplausibleoutcomeorthemostworkableversionforGASCO.

OracleSOASuite’sarchitecturehelpedGASCOlowerupfrontcostsbyallowingmaximumre-useof

existingITinvestmentsandassets,regardlessoftheenvironmenttheyrunin,orthetechnologythey

werebuiltupon.AddvantumenjoysthedistinctionandmeritofcompletingthefirsteverMiddleware

basedapplicationsservicesofSADADintheSaudiregion.

Challenges

Outcomes