Download - Capone Banking 2011
![Page 1: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/1.jpg)
Capone Banking…to reduce your bad debt
Presented by Advantage Software Factory2011
![Page 3: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/3.jpg)
Our Clients
Countries
Romania
Ukraine
Germany
Holland
Belgium
Poland
Czech Republic
Slovakia
Hungary
Greece
3
![Page 4: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/4.jpg)
Capone Banking
4
![Page 5: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/5.jpg)
What customers appreciate
5
![Page 6: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/6.jpg)
Key features
6
![Page 7: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/7.jpg)
Key features
7
![Page 8: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/8.jpg)
Flexible Hierarchy on 3 levels
8
![Page 9: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/9.jpg)
Configurable collection strategies
Day 1
Day 7
Day 14
Day 21
Day 90
Enter Timeline criteria
Exit Timeline criteria
9
![Page 10: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/10.jpg)
Queues Management
10
![Page 11: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/11.jpg)
Key Benefits
11
![Page 12: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/12.jpg)
Quick ROIROI Driver Possible values Productivity
(+)Costs
(-)Client
Satisfaction
Collection activities automation through configurable strategies
10% – 100% increase in productivity
Integrated dialer campaigns 50% - 300% increase in the number of calls per agent
Using segmentation and scoring to determine the best collection strategy
15% - 25% of collection cost
Use of alternative channels for client notification
5% - 20% cost reduction
All collection information available in one system
5% - 21% increase in productivity
Eliminate risks – don’t lose information, don’t address improper to the customer, don’t offer wrong information, don’t eliminate important steps, send notifications on time
1% - 3% from the value of the working portfolio
Committed and motivated collection officers Incentive plans for collection officers based on accurate productivity reports (worked cases, recovered amounts)
Typically 5% productivity increase
12
![Page 13: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/13.jpg)
Integration architecture
Capone Banking
Letters
SMS
Fax
Core Banking
CRM
13
![Page 14: Capone Banking 2011](https://reader034.vdocuments.us/reader034/viewer/2022042715/559780241a28abfa3a8b4598/html5/thumbnails/14.jpg)
Advantage Software Factory
address: 169 Calea Floreasca, IPA building, 6th floor, Sect. 1, Bucharest, Romania.phone: +4 01 242 87 20 fax: +4 01 242 87 22web: www.caponebanking.com email: [email protected]
Contact Us
14