CAH State Network Council Meeting
Salina, Kansas
July 10, 2009
Community Engagement ProcessRice County, Kansas
Presented bySusan Sankey
Executive Director, Rice Community Healthcare Foundation Director of Public Relations, Rice County District Hospital
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
• 501(c)(3) not-for-profit organization• established in 1990 • philanthropic affiliate of
Hospital District No.1 of Rice County
Who is Rice Community Healthcare Foundation?
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Why did we apply to participate in the Kansas Rural Health Works Community Engagement Process?
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
• The new Director of Public Relations kept asking a lot of questions
• The new Executive Director of the Healthcare Foundation kept asking a lot of
questions• This is a rural community with a desire to be
economically viable• The availability of health care is key to community economic development
Then, finally…
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
April 18-19, 2008
Hospital Governing Board Retreat
Theme: Picture the Future
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
A considerable amount of time was spent looking at the needs of today’s patients versus the patients of the future
The group discussed how to reach out to our future patients, the types of services they will expect from the hospital, and how to provide those services
We came up with lots of GREAT ideas!
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
But there was one (at least) problem…
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Problem:
This was just us -- our opinions, our perspectives.
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
It was the consensus of those present that a community needs assessment should be conducted by an outside agency within the next year.
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Hospital Governing Board Key Issues & Goals
2008-2009
1)Promotion of the facility plan and construction project
2)Conduct a community needs assessment
3)Promote teamwork and pride among employees, board members and medical staff
4)Provide world class patient service
5)Implement identified service offerings and revenue streams
6)Further understand and address population diversity issues
7)Take a leadership role in the promotion of the Rice Community Healthcare Foundation
8) Evaluate a Rice County health care system
9) Assess the future need for physicians in our service area
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
The Kansas Department of Commerce Office of Rural Opportunity suggested utilizing the Kansas Rural Health Options Project (KRHOP)
“The program provides direct assistance to rural communities by generating information resources useful in determining community priorities for strengthening the local health care system.”
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
KRHW Objectives
• Foster sustainable local health care system
• Increase awareness of health care importance
• Assess local perceptions of current health care services
• Identify current health care assets
• Identify unmet health care issues and services
• Identify key issues in the community
• Mobilize the community if issues emerge
• Action planning for new community initiatives
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Community-Driven Process
• Community-based, not driven by hospital or health care provider
• Local people solving local problems
• Community provides energy and commitment, with input from healthcare providers
• Community leaders represent the broader public interest
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
As a result, the process leads to the increased use and expansion of the local health care sector, ensuring its existence in the future.
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
September 22, 2008
Invited key people to participate in a webinar with John Leatherman, Chris Tilden, Chad Austin, that provided further explanation of the KRHW Community Engagement Process
- county coordinator, county economic development director, health department director, EMS director, county extension agent, director for the council on aging, school nurses, along with the hospital administrator and other hospital employees, and the Healthcare Foundation director (this became the local advisory group)
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
October 10, 2008
On behalf of the community, the Rice Community Healthcare Foundation submitted the KRHW Statement of Interest and Application
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
November 6, 2008
Received notification that Rice County was one of two communities chosen to participate in the KRHW Community Engagement Process
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
December 9, 2008
• Local Advisory Group met with Dr. Leatherman
• Set dates for public meetings
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Public Meetings:
January 27 Introduction/economic impact February 17 Data fact sheets March 24 Finalize the survey/directoryApril 28 Survey resultsMay 19 Summary meeting
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Utilized the county K-State Extensionbuilding auditorium as a venue
Arranged with hospital dietary staff toprovide meals (people loved the food)
Used local newspapers (3), email announcements, phone calls and email reminders; contacted stakeholders, anyone with perceived vested interest
Approximately 40-60 people participated in each of the public meetings
Grant writers love it!
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Products:
1) Economic Impact Report
2) Health Services Directory Report
3) Survey Report (survey conducted by the Docking Institute – Fort Hays State University)
4) Data and Information Report (includeshealth and behavior; economic and demographic; education; crime; traffic)
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
KRHW OutcomesIdentified five task groups:
1)Recruitment of health service providers
2)Mental health services
3)Community-based services
4)Incentives for preventive health and wellness, i.e. improved immunization series completion rate; reduced teen pregnancy rate
5)Improved communication and collaboration of health services
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
• Home health care started as a service by one of the local nursing home facilities
• Mental Health Group has already met and prioritized 6 areas of focus and collaborated with another support agency
• Used data from the process to write a letter of support for Rice County to be included in the application for Dental HUB funding (the applying agency got it!)
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Now back to the Hospital Governing Board…
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Almost every one of the Hospital Governing Board Key Issues and Goals was addressed or positively impacted by the outcomes of the KRHW Community Engagement Process
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Is your community ready?
• Is there a sense of vision?
• Is there a local need?
• Is the leadership in place?
• Is there a willingness/ability to bring people together?
• Is a community facilitator available?
• Is there commitment to sustain the process?
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Why not?
Questions…
OUR MISSION │To improve health and inspire philanthropy
Rice Community Healthcare Foundation
Contact information:
Susan Sankey
Executive Director, Rice Community Healthcare FoundationDirector of Public Relations, Rice County District Hospital
P.O. Box 828619 South Clark StreetLyons, Kansas 67554
Phone: 620-257-7116Fax: 620-257-2608Email: [email protected]