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Disruptive Technologies: Innovators Redefining Retail
Timothy Bernard Jones, CEO, Buzzient
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Your Customers are talking…about YOUAre YOU listening?
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Where’s the Conversation taking place?
My 800 Number? With my existing sales force?
In my Retail Stores?
YES, but ALSO….
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What kinds of things are they saying?…
Your Customer ServiceStinks!
No one answers my email,So I’m going to Twitter!
I’d really like to buy something new, but wish I
had a coupon…I love those yellow
gore-tex jackets, I cansee my kids anywhere.
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How BIG an issue is this…really?
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Ok, So WHAT do you do about it?
First, realize that Signal-to-Noise Ratio is very low
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Buzzient Enterprise™ Social CRM Applications
Sales
Buzzient Aggregates social media data
API
API
API
API
API
How Buzzient Helps
Merchandising SEO/SEMPortal Support
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What if I’m too busy to pay attention?
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Contact:
TimothyB.JonesCEO,Buzzient
OneBroadway,14thFloorCambridge,MA02142
twiKer.com/tbjbuzzient