Business English
in company 3.0 – Complete for all five levels!
New edition
in company 3.0
in company 3.0 builds and expands on the success of the previous editions, making it the English course for established business professionals.
Key features:
▶ NEW: Starter level provides beginner students with essential language for survival and success in their working lives
▶ NEW: Interactive Online Workbook gives students the opportunity to practise language online and allows teachers to track students’ progress through automatic gradebooks
▶ NEW: Student’s and Teacher’s Resource Centres provide easy access to class audio, extensive video content, and additional learning material, including photocopiable resources, tests, and worksheets
▶ NEW: Business scenarios – challenging video case study units which simulate real-life business situations
▶ NEW: Video provides audio visual material which supports the business scenario units
▶ NEW: Interviews – additional video interviews with global business professionals
▶ Global approach texts, audio and video from a range of international sources, using British and American English
▶ Flexibility with extra materials and learning solutions that allow easy course adaptation – ideal for fast-track and one-to-one teaching
Ideal for: Established business professionals who need English for everyday business communication
New!
New!
All five levels are available!
I don’t answer the phone.
I get the feeling when I
do someone will want to
speak to me.
Fred Couples, golfer
Circle the correct answer.
Fred Couples doesn’t like /
likes talking on the phone.
Telephone calls
1 1.34 Listen to Kristina Müller making a phone call and tick ( ) the correct
phone number.
01623 303 5448 01643 202 6449 01743 404 5610
QUESTION TIME
Complete the telephone questions below with the missing word.
I help you?
I ask who’s calling?
I take a message?
he call Kristina Müller?
1.34 Listen again and check your answers.
?
Learning objectives:
Unit 4Business communication skills
Making simple telephone calls;
Making arrangements; Roleplay:
Leaving a message;
Fluency: Talking about dates
Listening Telephone calls to
leave a message and to arrange a
meeting
Vocabulary Telephone numbers;
Dates, days and months
Grammar Can for requests and
possibility
Phrase bank Telephone phrases
In Company interviews
Units 3–4
04 Can I help you?
2 Match the sentence beginnings (a–g) to the endings (1–7) to make common
telephone phrases.
a Can I speak to1 who’s calling?
b How can I2 anything else?
c Mr Smith is3 Kristina Müller, please?
d Can I ask4 a message?
e Can I take5 Mr Smith, please?
f Is there6 help you?
g Can he call7 out of the office today.
3 Look at the questions in 2 and decide if the statement below is true (T) or false (F).
We ask questions with can to see if something is possible. T / F
28 04 CAN I HELP YOU?
0458796 In Company 3.0 Starter SB.indb 28
12/09/2014 07:56
On the roadPicking up a hire car1 Do you ever hire cars? Imagine that on a trip to the UK you want to visit several diff erent
cities in south-east England. What are the advantages and disadvantages of hiring a car?
2 2.01 A customer arrives at the car hire desk in an airport to pick up a car.
Listen to the conversation and answer the questions.a How did Mr Larson make his reservation?b Does he get the car he reserved?c Does he get a good deal?d If he has an accident, how much does he need to pay?
e Where is the car?3 2.01 Put the lines of the conversation in the correct order. Th en listen again and
check your answers.1 Hello. Hello. I have a reservation in the name of Larson.
A Ford Focus. Is that all right? No, the price is the same. Can I check your driving licence?
Th ank you. Do you want excess insurance cover? How much is it?10 Here you are. Okay. We don’t actually have the car you requested, so we are off ering you an upgrade.
No, that’s fi ne. I’ll risk it. Just one moment. Mr S Larson? Yes. It was an Internet booking. An extra £13 a day. Otherwise you pay the fi rst £500 if there is any damage.
What car is it? Yes, that’s fi ne. Do I need to pay any more?15 Right. Please sign here. Here are your keys. You’ll fi nd the car park on the right when
you go out. Here’s the number to use at the barrier when you leave. Have a good trip.
4 Read the information from a web page giving customers advice about hiring a car.
Complete the web page with the words in the box.breakdown cover driving licence fi nes insurance petrol scratches speed limits tank
Learning objectives: Unit 12Survival skills Discussing the advantages and disadvantages of hiring a car; Roleplay: Describing problems with a hire
car and fi nding solutionsReading Advice about hiring a carListening Conversation at a car hire desk; Problems with a hire car
12Driving a hire car is rarely a pleasure.
Mark Jones, journalist
Do you only use hire cars when travelling on business, or do you also use them for holidays?
• Check you have your (a) before you leave
home – car hire companies do not accept photocopies.
In some countries (especially non-EU), you need an International Driving Permit.• (b)
is generally not included in the booking price and you return the vehicle with the same
amount of fuel as at the start of your rental. If you need
to return with a full (c) , check where
the nearest petrol station to the return point is located.
Some car hire companies will sell you a tank of petrol,
but it is usually cheaper at a petrol station.• Excess (d)
cover can be expensive but
may be worth it. Make sure you understand how much
you have to pay if you damage the car.
• Before you drive away, check for any damage. If you spot
any (e) or dents, make sure the company
knows about them so you’re not blamed for them when
you return the car.• Respect (f) and traffi c laws, and don’t
think that you are anonymous. If you break the law, the
hire company gives your details to the police and you
need to pay the (g) .• Keep the car hire company’s contact details with
you in case of emergencies. Check if there is any (h)
or who to call if you have a problem.
CAR HIRE ADVICE HERE ARE OUR TOP TIPS FOR MAKING
SURE YOU HAVE A SMOOTH JOURNEY.
78 12 ON THE ROAD
0454972 In Company 3.0 Elementary SB_4p.indd 78
07/08/2014 14:51
in company 3.0 on the web: www.hueber.de/in-company
© F
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ia, T
obia
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rStarter Student’s Book with Webcode94 pages€ 32,99 (D) / € 34,– (A) ●ISBN 978–3–19–172981–3
2 Class Audio-CDs69 min€ 33,99 (D) / € 33,99 (A) ΔISBN 978–3–19–322981–6
Teacher’s Book with Webcode for Teacher’s Resource Centre80 pages€ 45,99 (D) / € 47,30 (A)ISBN 978–3–19–312981–9
ElementaryStudent’s Book with Webcode160 pages€ 32,99 (D) / € 34,– (A) ●ISBN 978–3–19–332981-3
2 Class Audio-CDs 94 min€ 33,99 (D) / € 33,99 (A) ΔISBN 978–3–19–352981–7
Teacher’s Book with Webcode for Teacher’s Resource Centre104 pages€ 45,99 (D) / € 47,30 (A)ISBN 978–3–19–342981–0
New! 2 New!
in company 3.0 – Starter
in company 3.0 – Elementary
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