Download - Business Driving Agile Development at Scale - Teradata Partners Conference - October 2012
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THOMAS, THE AGILE RELEASE TRAIN:
Business driving agile development at scale
Em Campbell-Pretty General Manager, BI CoE Strategic Delivery, Telstra
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ABOUT TELSTRA
Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country In 2011/12, total revenue was $25.4 billion and reported EBITDA was $10.2 billion. In 2011/12, Telstra: • Handled close to 3 billion local calls, 4.7 billion national long distance
minutes, 12 billion text messages and close to 17 billion mobile voice minutes
• Provided 8 million fixed line and 13.8 million mobile services, including wholesale services
Telstra also: • Handles around 300,000 calls in our contact centres each day • Operates and maintains more than 11,000 telephone exchanges • Our people and contractors, on average, complete around 23,000
customer service jobs (new services and fault repairs) a day • Send out more than 100 million bills every year. Telstra has one of the largest shareholder bases in Australia; with 1.4 million shareholders and millions more investing through superannuation funds.
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OUR EDW AGILE JOURNEY
18 months later • 7 teams, • Many projects • One Agile Release Train
February 2011 One agile team on a pilot project
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SIX LESSONS WE LEARNT THE HARD WAY
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XP
Scrum & Kanban
Lean Thinking
Culture
1. CULTURE IS THE FOUNDATION
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2. ENVIRONMENT MANAGEMENT
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3. AUTOMATED TESTING
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4. FIND THE LONG POLES
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5. GET PRODUCT OWNERS TO THE TABLE
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6. ADOPT A SCALED FRAMEWORK
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AND WHATEVER YOU DO MAKE SURE YOU HAVE THE SUPPORT OF ONE OR MORE SEASONED AGILE PRACTITIONERS!
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Em Campbell-Pretty
@PrettyAgile
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