Download - Business Analyst - RoadAhead
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Introduction
Amol Parkhe
Worked both on Business and Technology areas
Business Analyst experience of 9 years
Speaker
Challenges that are faced today by a
Business Analyst
Looking ahead what is store for a Business
Analyst to succeed
Business Analyst – Road Ahead
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Business Analyst – Who is he ?
Challenges Faced Today
Looking ahead – The New Business Analyst
Business Analysis: Tools to Succeed
Agenda
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Business Analyst – Who is he ?
Challenges Faced Today
Looking ahead – The New Business Analyst
Business Analysis: Tools to Succeed
Agenda
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Who is a Business Analyst
Business analysts play a critical role as the key liaison between the business
and the technology that supports it. The problem is that few people, including
business analysts, can pin down just who and what a “standard” business
analyst does
Process
Analysts
Rqt
Engineer
Systems
Analyst
Mgt
consultants
Business
Architects
Enterprise
Analysts
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and where does a Business Analyst want to grow
Whether IT- Or
Business-Oriented, BAs
Want To Grow Their
Career In The Business
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Business Analyst – Who is he ?
Challenges Faced Today
Looking ahead – The New Business Analyst
Business Analysis: Tools to Succeed
Agenda
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Challenges Faced Today
Today Business Analyst tend to follow the regular old school BA s which
include
“Gather” requirements instead of
eliciting and analyzing.
Use prescriptive processes and templates,
regardless of the project context.
Don’t know that they should do things a
different way.
Michael Gladstone, CIO (IIBA)
“One of the biggest challenges is that BAs don’t understand what is
expected of them and how they should be executing because
of the new nature of the role”
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Challenges Faced Today
The dynamics of the continuous changing market and customer needs has
added to the growing challenges for a Business Analyst
• placing greater responsibility to
do more
• to slow down hiring and many
others to continue the rounds of
layoffs
• increasingly sophisticated
customers
Economic slowdown
• increasing mercurial shifts along
socioeconomic, political, legal,
and environmental lines
• markets once defended
domestically now face threats
from anywhere on the planet
• thriving organizations hungry for
change continue to push into
new markets
• Increasing focus on visibility and
knowledge of end-to-end
processes
A global, competitive
environment
• choice of different technologies
many times raise question of
which one to use
• the process time to adapt the
use of the new technology adds
to the delivery time
New Technologies
The compression of process cycle times and increasing interdependencies between processes require
BAs to develop solutions that span the full process life cycle.
For example, one large bank shared its need for a business analyst who not only could analyze a loan application process
but who also understood (or was willing to explore) the upstream opportunity identification, the downstream loan servicing,
and the risk management at all stages.
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Business Analyst – Who is he ?
Challenges Faced Today
Looking ahead – The New Business Analyst
Business Analysis: Tools to Succeed
Agenda
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Looking Ahead – The New Business Analyst
The new business imperatives call for a holistic approach
The lines between different types of business analysts are already beginning to blur.
Business-oriented business analysts increasingly need to be conversant in IT, and IT-
oriented business analysts are successful only when they’re well versed in the
business
The ultimate product of this blurring is
New business technology analysts who translate policy directly into technology
change.
A new breed of business analyst that Forrester calls business technology (BT) analysts
are the key to making dynamic business applications a reality by both accelerating the
speed at which business applications can be changed and assuring the engagement of
the business customer in these changes.
Business technology analysts are like business-oriented business analysts in that
they understand and are responsible for how the business works. But they’re also
sufficiently technology savvy to be comfortable implementing changes to business
processes, information, and experience when equipped with the right tools.
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The New Business Analyst
More cross-functional and cross-domain business analysts.
Even as new types of business analysts emerge, the traditional business-oriented
business analyst and IT-oriented business analyst roles will persist.
The different breeds of business analyst within the business and IT
domains, however, will slowly dissolve as projects increasingly demand knowledge that
spans business functions like marketing and sales and IT domains like process,
information, and experience.
As time passes, fewer and fewer business analysts will have the luxury of working
only in a single business function or IT domain
Finance
Sales
Operations
Human
Resource
Business IT
Database
SaaS
SOAAjax
Business Technology
Analyst
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Will need to use a broad range of capabilities, skills, and knowledge
The New Business Analyst
Future business technology analysts will be your most valuable business analysts because they can
single-handedly turn business-requested, IT-delivered applications into tomorrow’s Dynamic Business
Applications
Responsibilities &
Focus Areas
Business Knowledge
‒ Organizational awarness
‒ Marketplace awarness
‒ Customer awarness
‒ Domain/industry knowledge
Technical Knowledge
‒ General IT fluency
‒ Organizational-specific
IT fluency
‒ Technical relationships
Job Specific Skills
‒ Management skils
‒ Requirement management
‒ Tools set sills
‒ Technical language skills
Core Capabilities
‒ Communication
‒ Analysis
‒ Change- orientation
‒ Leadership
‒ Customer-orientation
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The New Business Analyst
There is immense opportunity to invest in the new business technology
analysts
Look among existing business analysts as well as businesspeople.
− Existing business analysts are well suited to the role of business technology analyst
because they’re already familiar with both the business functions in question and with
business analysis disciplines like process modeling.
− The business-oriented business analysts who want more direct control over how business
processes are automated, and IT-oriented business analysts who want to move from IT
into the business.
− Business subject matter experts are another great pool of talent on tap.
Equip business technology analysts with the tools to build Dynamic Business Apps
− Traditional business analysts will need training in the tools that make Dynamic Business
Applications possible, such as business rules engines and business process management
solutions. (The primary “tool” of the traditional business analyst’s
trade is Microsoft Office)
Establish dedicated centers of excellence for business technology analysts
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Business Analyst – Who is he ?
Challenges Faced Today
Looking ahead – The New Business Analyst
Business Analysis: Tools to Succeed
Agenda
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Business Analysis: Tools to Succeed
Source: Global Business Analyst Online Survey
Business analysts use a variety of tools . . .
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Business Analysis: Tools to Succeed
The new Business Technology Analyst use a variety of tools more than just
“Tools” to succeed
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Source: Global Business Analyst Online Survey
Finally business analysts have to learn on the job from variety of sources
Business Analysis: Tools to Succeed